Ross was very helpful and everything was smooth! I would definitely rent from them again.read more

Tanu helped me get into a safe and affordable rental. I was impressed by her customer service and…read moremultitasking skills! thanks Tanu!

My truck has been in the shop for almost a month and I've had to rent a car from this location. I…read moresee a ton of bad reviews but mine is quite the opposite. The customer service I've received has been phenomenal and they've gone above and beyond to accommodate my situation (my truck has been in the shop for longer than I expected). But I appreciate the service they've provided and if I ever need need to rent another vehicle under any circumstance, this is where I'll be going from now on

Clean at least the inside of cars when dirty cars are drooped off and even though you cant wash the…read moreoutside What is stopping you to clean the inside? And customer service is awful Say one thing and do another Cant give a ZERO but had to give them a 1

Tommy was excellent with customer service and attentive regarding the type of vehicle needed. We…read morementioned needing space for elderly parents and their assistive devices, luggage, etc. Tommy immediately showed us several SUV options, explaining how space could be utilized to make our items fit most appropriately, yet maintaining comfort for all passengers. Pricing was great too. We'll be returning to this location, and Tommy specifically, for any future rentals.

If I could give a negative score I would. The worst customer service, the car was a luxury SUV that…read morewas not fully cleaned, needed a wheel alignment and the oil level was low. Imagine driving 300 miles away from home in Canada and the oil level warning keeps popping up on the dash. I would never rent from them again. And I suggest people to look somewhere else. Their employees look like they hate life and they are being forced to work. They don't greet you properly and not once did the guy helping me looked up from his screen. Only when he handed me the key did he glance at me.

I have rented MULTIPLE times and have NEVER had a problem! In fact, I've had so many positive and…read morewelcoming experiences, it's difficult for me to even think about going elsewhere! It's not just because he's always prompt, courteous, flexible, kind, intuitive and genuine.... He's just, a good person. Once you rent with Four Seasons, you'll have no reason to go elsewhere!

Called to get pricing...was delighted that a human being picked up! Spoke with Bill (very…read morefriendly!), he explained the process and provided very competitive rates. If you're tired of dealing with the big guys and you're looking for a personal touch, I highly recommend these guys!

I had a great experience using this location. I picked it because it's down the street from my…read moredealership, where I was having auto body work done. My car insurance set up my rental and everything went smoothly. I had to call to make sure they had a car ready. I can't remember the guy who I talked to on the phone, but he was professional and very nice. He was also the one who helped me when I picked my car up. I'll update his name later. I had the same great service when I returned my rental and another associate drove to the dealership.

Awful customer service. Waited on hold with this location for 40+ min for a ride pick up for a…read morereserved ride, never answered. Had to take an uber. Uber arrived 5 min after they closed and no help was given and no eye contact was made. Had they answered their phone in a timely manner, I wouldn't be stranded with it a ride. Wouldn't recommend this place at all.

I want to give a big shout out to employee Cindy who was running the service counter. She went…read moreabove and beyond in the performance of her job to ensure that she obtained a car for me so I could get the Grand Haven. It was to the point that if it wasn't for her, I would've had to take a U-Haul to get me 200 miles away. She was professional, calm, understood my needs and because of her I was able to obtain my own personal vehicle. She should be rewarded and you need to have more employees like herself thank you, Cindy.

These mfs suck do NOT go to them. Called inquiring about a rental, was told one thing on the phone…read moreand something completely different in person. Waste of energy.