I requested a quote for three banners for a competition and Emad delivered amazingly in a timely…read moremanner. He made a better offer than a previous quote and was very communicative to my requests and feedback. He had very good response times to my questions and was very friendly. I will definitely come again if I need another printing service done.

I was in search of having business cards printed being a first time customer and a first time…read morebusiness owner for Maven's Oasis. I asked Yelp for a quote to have my business cards printed with same day services. I had my first networking event to go to the next day so time was of the essence! The UPS store was the first to respond instantly. The gentleman named Emad texted me back and asked me what I was looking and thinking it do. He gave me my options. Emad was kind, patient and helpful. He gave me suggestions, advice, and insights all within my business budgets. I was very pleased to hear what his price quote was. I assumed it was going to be much more expensive than it was. It turns out they are cheaper than their competitors with better care and faster services. All of the competitors slowly got back to me with double and triple the price quotes than The UPS Store and not within my time frame of expectancy. Emad was kind to text examples of what my company's cards would look like previously to printing the 100 cards that I purchased. I was so happy and surprised that it was so simple. The quality of service and business needs are exceptional. My services here were met way beyond what I could have imagined. It was fast and easy. Highly recommended and highly appreciated! If you want exceptional and same day services, I highly suggest talking to Emad at this location to help you meet your business project needs. I will be working with Emad on future projects like brochures and more! Thanks again, Emad! I'm grateful for you.

Great service! I was originally across the street at DHL to drop off a return and needed a bag to…read morepackage it in but the said they didn't sell any? When I arrived at The Shipping Center the man working the front was very kind and efficient, he found a box large enough for my return and even cut it to size so that it fit perfectly and wouldn't move around during transit.

Usually, I don't write reviews, but these guys deserve it! They provided excellent service with a…read morevery personalized approach. They helped me find the most suitable option and rates for the package I needed to ship. I definitely recommend them!

My go to shipping center. The staff are always willing to help me pack my items and find the best…read moredeal (although it is definitely more expensive than USPS). Plenty of parking too.

Didint get her name but the older bigger Indian lady at the front has the worst attitude ever. She…read moresaid my return has to fit in a plastic bag if not I couldn't return it then asked me for help to push it into a bad lol my return clearly says no bag or box needed. She tossed the receipt at me. Was taking her sweet time. Just a bad experience over all. Hate people who can't do a simple job you work customer service...

Ever since we opened up our business, we needed to have a PO box. We chose one of the online…read moreresources and found this place in Newport Beach. What a great choice that was! For starters, the people that work there are really the star of the show. Super nice, very welcoming and make you feel like family. It's nice when you find a business that isn't there to check you in and check you out like the DMV. This is one of the reasons I live this place so much. Another nice aspect of this is the app that they use, even though I live in Las Vegas, our LLC is still in Southern California. Whenever we get mail we get notified via the app. The place is only open Monday through Friday, so you'll need to plan accordingly to get your mail. It works out perfect for me as I come down during the week. Bottom line? If you are in need of a PO box, and really enjoy good customer service, then this is a place for you! I cannot recommend this place highly enough so go check them out today!

Have been using them for private mailing for a while now. $5 each time is definitely not bad. The…read morestaff have been nice, apparently going even so far as to remember others that have picked up on my behalf now as well! Even with me having not known how to pick up the first time, they were helpful and patient. I feel very safe and will continue to use the place as needed!

Quick and easy. I did a package return. I printed the receipt form home and just dropped off the…read morepackage. They provide a receipt to track down you package for your refund. Good customer service support. Thank you.

Very friendly crew, knowledgeable and speedy service! Would definitely recommend this location even…read moreif I have to drive out of my way!!

Met all expectations with live scan services. Fast and Friendly staff and attentive.read more

I love this place! I go here to drop off packages, utilize their notary services and more!…read more Everyone is so nice and helpful.

Never been to a fedex where print and go takes 20 mins. Go to another place to print or youll end…read moreup taking longer than it would take. For you to go home to print

The level of incompetence coming from the manager of this FedEx Office, Liz Hernandez, is…read moreabsolutely staggering and deeply unprofessional. It is by far the worst management experience I have ever encountered at any shipping or service business. I visited the store at 1000 Bristol St., Newport Beach, CA on November 24, 2025, to ship a box of clothing,few cosmetic items and 2 kitchen towels. to my friend in Canada. I had placed all these items in plastic bags so that they could easily be inspected by the FedEx agent. The employee never asked me to fill out any commercial invoice or any other forms. She entered everything herself on the computer. She charged me $129 and gave me a receipt. Everything appeared to be handled correctly. Another FedEx employee boxed the items and sealed the box for shipping. A few days later, I was notified that my shipment had been stopped in Chino, CA because the employee had incorrectly labeled the contents as kitchen utensils instead of kitchen towels which had nothing to do with what I was shipping. This error was made entirely by the staff at this location. As a result, the shipment was halted, and FedEx told me I would have to pay to have the box returned to me. They also refused to refund the $129 I had already paid, even though the shipment never continued due to their mistake. When I called FedEx customer service, I was informed that the refund decision was up to the store manager, Liz Hernandez. According to customer support, she was contacted and chose to deny the refund, despite the fact that the incorrect labeling and halted shipment were caused solely by her employee. To make matters worse, FedEx offers no corporate email address for filing a formal complaint other than calling their 800 number, leaving customers with almost no way to seek help beyond the very same management responsible for the mistake. This review is a warning to all customers: the service at this location is careless, unprofessional, and completely lacking in accountability. And the manager, Liz Hernandez, demonstrated an alarming level of incompetence and failure in basic customer service, making this FedEx Office a location I strongly recommend avoiding.

Easy Quick and no lines on a Friday. Easy parking. Busy…read morecenter. Friendly staff. I will be back

Parking lot? Good luck finding a spot ‍…read more The guy who was there was super nice he helped tell me what was going on with my shipping. I felt bad cuz I didn't know how to actually return something to fed ex with Walmart. It was bad don't do it just take your item to the Walmart store. The place looked clean. The thing I did notice while I was there the staff will try and talk to you at a distance rather than go around their counter to talk to you. They will not go up to you and see if you are doing okay, I had the guy yell to me from the counter to see if I was doing okay. Felt odd cuz I said I was just returning things and basically said don't use that I can help you come here (to the counter) I went and he did help me he help inform me how to do the return. The customer service and parking were the main issue and the reason for the minus star

I've been to Postal Annex for both notary services and my baby's passport, and each visit has been…read morea great experience. During separate occasions, the staff provided excellent service. For the notary, they were careful and detail-oriented. When it came to my baby's passport photo, they initially suggested taking the photo at home since it can be easier for babies. However, when I arrived, they were more than willing to try taking the photo there--and my baby did just fine. The photo was printed within about ten minutes and it cost $18.31 for two copies of 2x2. This price is reasonable compared to other places. The staff member who helped us was very kind and patient with both me and my baby. I also noticed they assist with TSA PreCheck processing, which is super convenient. The location is clean, the staff are helpful, and I highly recommend Postal Annex for notary services, passports, and shipping needs.

I needed a Chinese visa and the photos that you need for that are quite specialized and a…read moresmaller/different size than a regular passport photo. I had heard that PostalAnnex specialized in multiple sizes passport and visa photos (Postal Annex came recommended to me for Chinese Visas - you can even pay them to fill out and submit the application for you! But I opted to do it myself but I still needed the photo). I called just to make sure and they told me they indeed do passport and visa photos (including for China) and when I asked if I needed to make an appointment - they said "no you can just show up anytime during opening hours but it's good to come at least 15 minutes before closing because the whole process takes about 15 minutes) When I showed up there was plenty of parking (it is located on the intersection of Culver and Irvine Center Drive in the main shopping center across from the McDonalds. There was also a sign on the window advertising that they do photos and the Chinese Visas so that was a good sign. The man who took my photo was very nice and knowledgeable - I liked that he seemed very experienced and had done a ton of these before. I also liked how he showed me my photo to make sure I liked it for final approval before he just printed it. You give them your email address for the digital copy and then you also get 2 printed photos for $24.99 which came to about $26 after tax. I just waited in the store (they have 3 chairs you can wait in and have a fridge with drinks to purchase too - or you can walk around the center while you wait). The woman Amrit who works there was also very reassuring and friendly and super helpful as was the man (whose name I didn't get). I chose this location because the other Postal Annex has received some negative Yelp reviews for unfriendly service but at this location (15333 Culver Dr) the service was OUTSTANDING and I will be coming here for all my future passport and visa photo needs! (They also do mailing, have mailboxes, etc.)

Owners are super friendly, courteous, and helpful. It's a great place to go to for all my mailing…read moreand shipping needs. I don't understand why some folks giving this business poor reviews because the owners don't want non-customers parking on their customer spots. That seems awfully unfair. I am glad owners are saving spots for real customers like me.

The owner is unreliable. He will try to convince you that he can ship everything to everywhere. He…read moredoesn't have experience shipping internationally to Asia. But he told me that he knows all about it, and acts very convincing. Once UPS rejected the package and shipped it back, he said " I have never shipped it to this place before". There is also no refund. I will really appreciate it if he could be more frank and honest upfront.