My go to shipping center. The staff are always willing to help me pack my items and find the best deal (although it is definitely more expensive than USPS). Plenty of parking too. read more

Didint get her name but the older bigger Indian lady at the front has the worst attitude ever. She said my return has to fit in a plastic bag if not I couldn't return it then asked me for help to push it into a bad lol my return clearly says no bag or box needed. She tossed the receipt at me. Was taking her sweet time. Just a bad experience over all. Hate people who can't do a simple job you work customer service... read more

It was my first time shipping something with FedEx, and it was such a breeze at this location. I came in with the items I needed to ship, and the guy at the front helped me throughout the process. He packaged up my items, made the shipping order, and all I needed to do was present my ID and pay. I was probably in and out of there within 15 minutes. It looks like this spot is only for shipping, and they have dedicated parking spots for this store. I was able to get an emailed receipt and the person who was receiving the item also got a tracking number sent to her too. The item was supposed to arrive on the following Tuesday, but actually arrived a little earlier, and all in one piece! read more

FedEx Office Ship Center - Shipping Centers Near Me - Irvine, California

The service was amazing as I have been here more than 6 times over the last 4 months . And each time so happy with the experience. Alex is my go to guy, for everything! I'm the worst at printing or anything technical and Alex helped me more than he knows. So friendly, patient, and helpful!! He's probably sick of seeing me but I really appreciated his kindness. This location is more in the industrial part of town (right by the airport ) but worth the drive for me as everyone here goes out of their way to assist. I pass 3 FedEx ship centers to come here because I know it will get done right. Get job guys . read more

Very disappointed in the Store Manager's poor attitude and service when I was picking up my package today when he forced me to sign for the entire package when half the package is missing. I scheduled my package to be held at this store while I was out of the country. The package had 2 items. However, 1/2 was properly held at the store while 2/2 was nowhere to be found. Store Manager physically held down MY package - the item that I paid for - to prevent me from leaving the store with MY purchase. He also forced me to sign that I received my entire package, even though 2/2 is still missing. Now I am stuck filing a $400 claim for the missing 2/2 all because these idiots couldn't follow directions. The claim filing also a lot more annoying because the Store Manager forced me to sign for something that I did NOT receive. read more

FedEx Office Ship Center - Shipping Centers Near Me - Irvine, California

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The Assistant Manager Alex was so helpful in assisting me with printing and using the self service printer when he noticed I needed help. His patience, willingness to help, and customer service were greatly appreciated. He turned what could have been a more time-consuming, frustrating experience into a positive one. read more

Shipping is one of those industries which is hard to understand unless you are in the business. I feel that many of the lower rates reviewers on here don't really maybe understand the process. But this is one of the better Fedex Shipping locations. Great parking, never a line, and reliable fast service. I've never had any issue with this location read more

Helpful staff. Made sure all info was correct. Shipped item arrived at destination on time.

literally the best staff and fed ex location. I come here weekly with TONS of things to ship out for work. they all work together, get the job done efficiently and quickly and are super friendly. my main staff helpers are Remi, Alex and Albert- they're a stellar team! read more

I dropped off a package at this location because I needed a receipt. This location was closest to my office so it was super convenient to swing by. I was warmly greeted upon entry and it wasn't super busy due to being before 10 am. My package was scanned and placed in a general pile before my receipt was printed. I was in and out in a few minutes. They have reserved parking for FedEx customers in front of the location. There is ample parking if those two spots are taken. I'm glad I didn't have to drive all the way to the hub for a drop-off receipt as this location was more convenient. read more

FedEx Office Ship Center - Shipping Centers Near Me - Irvine, California

This is a small, but very useful spot. I needed to print a document on my phone and the very kind and helpful customer service person walked me patiently through the entire process. It was actually not only an efficient process, but also secure because the website emails you a personal security code to use when you print. Print quality was very good, even in color. Well done FedEx Office Ship Center! read more

I just stopped by here to get some passport photos, and Alex, the assistant manager, was incredibly helpful. Not only was it quick and easy, but also Alex was genuinely interested in making sure I was successful. He expressed concern that my shirt was too light against the white background, and when it indeed turned out too light, he offered me his cardigan so that I could minimize the chance of issues with my passport renewal. Amazing. Thanks Alex and thank you Fedex. read more

Walked in with a package to drop off - brown paper wrapped Box, with a prepaid label on. But they won't accept it because it's wrapped in brown paper? Wasted my time. Taking my business elsewhere. read more

I needed to send a birthday card to my daughter with a check inside and didn't feel comfortable sending it via US mail so I went into this FedEx store in irvine and was helped by a really nice employee! $12.81 wasn't bad for 3 day delivery. Happy birthday to my sweet daughter with a birthday card that's 2 days late. read more

Needed to get a presentation printed and bound. I showed up around 5.30pm and despite the crowd and peak time, they managed to get the job done in record time. Special thanks to Ed the store manager for his patience with everyone (I can't imagine this level of patience on a daily basis). I highly recommend this location. read more

I needed a price estimate for a 127-page color print job with binding and all the associates were extremely friendly and helpful! While I didn't end up using their service due to the overall costs, one associate even offered a coupon that was laying around that discounted a $50 or over service. Great customer service at this location! read more

I think it's unusual of me to review post offices/shipping companies but I want to say that this place is awesome. Usually most postal workers/ offices, are very fast paced and they aren't in the mood to even be polite. This place is the opposite of my past experiences, granted it wasn't that busy. I didn't feel rushed and I didn't feel uncomfortable or anything. I didn't feel vexation for being there like most other post offices I've gone to. Not to malign post offices, but I always feel like they're just pushing us out the door before you walk in. read more

Today was my first day going to the FedEx. And I must say the greatest customer service that I've ever encounter. Direct many people come back, you're absolutely! There was no way everyone that I turn to was so attentive and so nice! Especially Marilyn and Ed. They did everything I asked if not more they went to the extent to make sure that my menu came out. Perfect! Thank you so much for your service! I truly appreciate it. :) read more

My first time visiting FedEx was today. The best customer service I've ever experienced, I must add. Directly a lot of people return, you're definitely! There was no way that everyone I turned to could have been so kind and attentive! especially Ed and Marilyn. They went above and above to ensure that my meal was served, even though they didn't have to. Perfect! I sincerely appreciate your service. I sincerely appreciate it. read more

All the staff here are incredibly helpful, kind, and patient, especially the manager Ed. My print came out looking amazing and way ahead of schedule. Best FedEx I've been to. read more

Meena assisted me today with an outgoing package and walked me through the pricing and services so patiently and kindly! It was my first time sending a package with FedEx but she asked able to answer all my questions to overall make the process seamless and easy! Amazing customer service- thanks Meena! :) read more

I would specifically like to thank Albert O. at store #4578 at 17801 Main St Irvine CA for being kind, patient, and most of all extremely helpful. Shipping international can be a hassle really but Albert looking into what I was shipping and informed me that I would need some Lithium ion label. Of course, I didn't have it but Albert was kind and told me how to get the labels. He also also patient with me when we discovered that my 10kg box had gone over. He waited for me while I took the box to the side and tried to remove extraneous packaging. And not to forget, Albert also helped be tape up my package so good - nothing is going to break that box open. Thank you Albert and thank you FedEx for having great people on your team. You truly take the hassle out of shipping. read more

I am very disappointed in the lack of integrity of the store manager. When he boxed my package, I thought that was a kind gesture. I didn't find out until I went to pay, the cost of the box. This was never disclosed to me, nor was my consent asked as to whether I wanted a box and the price of it. I don't mind paying for something, as long as the price is disclosed upfront and I'm asked if I want to purchase it. The store manager did neither. Definitely not returning and will not recommend this FedEx Office to others. read more

Friendly and efficient, particularly Ed who was incredibly patient with my dumb questions. Thank you!!!

'More of a Ship, less of an Office Print... 'Noted. This FedEx Office Print & Ship Center has one Canon imagerunner advance copier/printer, outputs both color and b/w. The copier accepts credit cards directly into its terminal, no need for a FedEx Copy Card. Also, the copy machine has a built in USB port, huge plus! Photo - http://www.yelp.com/biz_photos/fedex-office-print-and-ship-center-irvine?select=uop5Yr-KnlSpzKbtPjFLeA#tw09HrD3MwISxHKdQOjVyw Note: Files accepted - MS Word; MS Powerpoint; PDF (However, if you have a different format, see a team member for assistance.) In addition, the copier automatically detects the pages in your file that are b/w and color, and charges accordingly. "Showoff!... I like it!" Pricing - http://www.yelp.com/biz_photos/fedex-office-print-and-ship-center-irvine?select=uop5Yr-KnlSpzKbtPjFLeA#GWX9SepP8qk5VmM3wazqUA The Canon imagerunner advance - That's one sexy machine! http://www.yelp.com/biz_photos/fedex-office-print-and-ship-center-irvine?select=uop5Yr-KnlSpzKbtPjFLeA#aQ0xMKw0ln4d7MNxNhO9nA The "Office Print Center" is secondary to this location. As mentioned earlier, this is more of a Ship Center. Photo - http://www.yelp.com/biz_photos/fedex-office-print-and-ship-center-irvine?select=uop5Yr-KnlSpzKbtPjFLeA#U-nNq-Vq6xIDV0cPUFoJtQ In and out in 5 minutes! (It also helped that I was the only person in the shop.) - Aloha! Food: n/a Ambiance: 3 Service: 3 Value: 4 read more

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Came here to pick up a package and the two gentlemen working the desk were very helpful and understanding of our situation! Definitely recommend coming to this location for packages! read more

They don't honor their delivery dates. Paid $50 for 2 day delivery and it will be delivered on 5th day. Don't waste your money

Greeting customers is key to customer service. One employee present and helping one customer and so far 3 of us waiting and none of us have been acknowledged even with a "Hi, I'll be right with you!". Apparently Customer Service 101 needed here. read more

Great customer service!!! Needed assistance and was helped by the kindest manager ! One of my favorite fedEx spots for sure!

This location only has one print & go machine... and it's been "out of service" for over a month now. Why isn't it being fixed??? The machine is broken, but they won't offer to make you prints unless you pay an extra service fee at the counter... fix the machine!!! Poor customer service here. read more

I ship here almost everyday and it is so annoying that the manager can never go out of his way to help me get my packages on the truck , especially when the driver is still sitting right there . So un helpfull its ridiculous . would it hurt you to ask the driver to take 2 boxes knowing that they are extremely important to show movement for me. Its called customer service read more

FedEx as a company, and particularly FedEx Ground is basically the worst shipper on the planet. The Post Office (US Postal Service, USPS) does better by a long shot. FedEx is unable to deliver on their so called delivery claims. A package from CA to NY or NY to CA, FedEx claims to delivery in standard fashion in 5 business days, 7 actual days. But in 20 deliveries I've had from them from NY to CA and 5 returns from CA to NY, FedEx Ground has never ever hit their schedule time, not once. And they do not really update you properly, especially given all the so called tracking. They will say a package is going to be delivered that night, for two days, when a package is in TX, or NM, or AZ, and there is literally no way it could possibly be delivered when they say. They only update the delivery AFTER THEY HAVE MISSSED the scheduled time. (e.g., if you are waiting at home for it, you are wasting your time, because their delivery updates are completely useless.) Its a terrible company. They do not have a delivery guarantee. (They advertise one, but then in small print in their website, they say its been discontinued (for the last 2+ years.) So no refund of shipping charges, and no product. Sometimes items disappear for a month, or for forever (stolen). They LIE, LIE, LIE as well. So many packages I have gotten say "Bad Label, relabled" as the "cause" of delay. When the package gets here, you can see the original label was in perfect shape, but yes, there is an extra label on it too. (Just and excuse). There second favorite is "weather" when a package travels are route without a drop of rain, no wind, no problems at all. FedEx is simply people by LIARS. No one in the company cares about anything they do. And they pay shit, so that get that type of result. If you need a package lost, destroyed, or delayed, then by all means use FedEx Ground. FedEx Express has equally bad staff, but they generally only get packages there a day or two late. (But you could pay $4, and get faster service from the Post Office.) FedEx, absolutely no reason to exist, other than to be the cheapest, worst possible delivery shipper that any business can possibly use. If a busines uses FedEx to ship, then use a different busines for your purchase. read more

Everyone is really helpful and enthusiastic at this FedEx Ship Center. Usually at most ship centers, you have to have all your packing slips properly filled out and your packages ready. If you aren't prepared, the employees look at you blankly and point you to self serve kiosk and wait for you to work it out yourself. This place is the opposite of that. I came to this location with a half closed box and notes on a post-it. I basically threw this at the employees and they took care of everything. They finished closing my box with their tape and read the note shipped it to the right place. If you are in the area, go here. read more

This is a smaller FedEx Office location. They primarily handle shipping of packages, however, they do have a couple of photocopiers and computers to use. I enjoy coming here as their team is very friendly the location is clean and parking is close to the facility. read more

FedEx Office Ship Center - FedEx Office Shipping Center - Shipping Centers Near Me - Irvine, California

Bad customer service;! Asked to get a receipt for Att equipment drop off and got answer of "no way in the world"! Very rude ! All I want was to get a prove of the return incase something goes wrong.... read more

Fast and helpful service. It's the holidays and was expecting the worse. The employees were so helpful and knowledgeable.

Hands-down the BEST FedEx Office customer experience I've ever had. Rusty, the FedEx representative who supported my while at my recent visit, was a consummate professional and went above and beyond the call of duty. read more

Everyone here is super friendly and helpful specifically the guy that works Saturday mornings (blanking on his name). Every time I have a printing project to be done in a rush, I simply email my project to their store's personal email and voila! It's done. I just drive up, tell them my name and I am out the door. For being such a big company, this location offers a personal experience. read more

The best ship center with the nicest people around. They are always willing to go the extra mile. From recently coming to my car and helping move things to packing weird size packages to helping finalize things. Shipping is never a fun experience but these people are always there to help and are wonderful!!! read more

This place is so convenient. They were still open when I got there and Yelp was really helpful on finding this place at the last minute. I live on Main St. so in the direction I was going, this place was open and convenient. It was a quick and easy process for me while I was there to fax something for work. read more