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    At Ease Carpet Cleaning

    5.0 (105 reviews)
    Open 8:00 am - 5:00 pm

    Services - At Ease Carpet Cleaning

    Grout cleaning

    At Ease Carpet Cleaning Photos

    Recommended Reviews - At Ease Carpet Cleaning

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    4 months ago

    Tile floor looks like new! Carpet looks great. Will definitely use him again. Thank you for your service, Derek.

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    Derek P.

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    29 days ago

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    11 months ago

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    Derek P.

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    11 months ago

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    7 months ago

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    11 months ago

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    Derek P.

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    6 months ago

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    1 year ago

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    Derek P.

    Thank you Wayne! We look forward to working for you in the future.

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    7 months ago

    Derek is amazing. Highly recommend AtEase Carpet Cleaning. His communication is so good. He's very professional, punctual and thorough.

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    Derek P.

    Thank you Michelle! I’m glad we could bring it back you

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    2 years ago

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    2 years ago

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    Derek P.

    You’re welcome Marisol! Thank you for choosing At Ease!

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    2 years ago

    Great service. Quality work! I would definitely recommend there services. He made my carpet look brand new again!

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    2 years ago

    Derek does great work. This was his second time cleaning our carpets. There will be many more opportunities for him to come back.

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    1 year ago

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    1 year ago

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    3 years ago

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    Derek P.

    Thank you Lisa! Yes Spanish tile can be tricky. Thank you!.

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    2 years ago

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    2 years ago

    Derrick always does an amazing job. Since covid in 2020 and every year forward for us.

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    Derek P.

    Thank you ! It’s my pleasure to provide quality service.

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    3 years ago

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    3 years ago

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    Derek P.

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    3 years ago

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    Derek P.

    Thank you Grace! Glad we can help. Quality is what we are about

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    3 years ago

    Derek was on time responsive w s did a great job on my carpets and the tile. Thanks. Recommend

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    2 years ago

    At Ease got back to us and came out quickly. Great carpet cleaning service. We will be using them again.

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    3 years ago

    Derek did such a nice job on our carpets, plus he is friendly, prompt, and efficient! World recommend!

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    Derek P.

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    6 years ago

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    3 years ago

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    Derek P.

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    2 years ago

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    Derek P.

    Thanks Kelsey!, appreciate the review

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Timely and they were able to get some significant spots out of the carpet. Carpets looked like new when they were done!!

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    5 years ago

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    4 years ago

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    2 years ago

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    Derek P.

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    5 years ago

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    5 years ago

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    4 years ago

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    3 years ago

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    Page 1 of 3

    Ask the Community - At Ease Carpet Cleaning

    Review Highlights - At Ease Carpet Cleaning

    We live up 68 stairs from the street (Yes, 68 stairs!) and that didn't detour Derek and his very long cleaning hose!

    Mentioned in 74 reviews

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    Santa Barbara Tile, Marble & Stone Care - Brick Refinishing Process

    Santa Barbara Tile, Marble & Stone Care

    (12 reviews)

    I have never written a negative review before, and perhaps in the past if a job wasn't delivered as…read morebest as it could be, I always thought better to then just add insult to injury by writing a negative review, and work out a solution with the business... However, in this case I'm doing it to save someone from making the wrong choice, when there's always other reputable businesses to choose from. So, Run. I'm serious: RUN, don't walk, AWAY from this company. I had not only one, but two separate visits from the owner of this company, Greg Alexander, and then received a very detailed estimate for the work to be done on my Limestone Flooring. Flooring, I will add, that I have regularly maintained for years. So, i'm more than familiar with the process in maintaining it. Although I wasn't thrilled to have the work done over my July 4th weekend, I accepted his fair offer; the promise of a job well done; attention to detail; his "previously positive" Yelp reviews --And that it would be completed in one day. (Because in the past, it has always been a 2 day job --At least a second day to return to seal the stone.) I trusted him. I trusted his word. I trusted he would do the work outlined in an agreed upon bid?!? --I WAS WRONG! July 3rd started with me personally, @7am) removing all the furniture on the flooring, and then waiting for the crew to arrive --They didn't show 'till 10:30am. I even joked that it was going to be a lot of work, or a long day to get it all done in one day; starting at this time. Regardless, the team started masking the recently installed new base boards, and begun to prep the job. I kindly pointed out, as Greg had asked me to do, the different areas that needed attention: A loose tile, missing grout, some etching, and a few holes that were to be filled, etc... (ALL of which was in the bid, and actuality on the document they brought to the job.) They then mentioned to me that all the new baseboards would need to be masked off for protection, and that there were a lot of corners that would need to be done by hand. Again, okay, and yes, that's how it has always been done in the past. --And, again, this wasn't a surprise, and was also discussed with Greg. I began to get the feeling that the guys we're thinking, as I was too, that they might not get this all done in one day... The next thing I know, they are on the phone with Greg and someone else; saying how they were concerned that in order to get the job done "correctly" they would need more time, or that they could split the job, or that Greg could come back the next day (Which is July 4th by the way) and finish, or some other strange scenario. And then I'm suddenly on some surreal conference call with Greg and his "Manager," and it's weirdly being turned back on me, as if I was expecting something that wasn't agreed upon. -Which was utter nonsense, and I called them out on that several times --That's when I could even get a word in on this "impromptu conference call" taking place at my house to discuss a job that had already been estimated not only once, but twice, and had a detailed bid... --Wasting time, frustrating me, not getting the job started, and getting me quite upset. --So unprofessional, it's beyond! What were they trying to do, I wondered? Is this some type of "bait & switch" tactic? It felt like they were literally trying to get me upset, because they wanted to get out of the job --And it quickly became obvious that there was more than just a miscommunication between Greg and his workers, and what needed to be done to make this right. --Which they weren't even trying to do. They could care less that they messed up my holiday weekend, we're being entirely unprofessional, or even trying to find a way to make this "right." (Whatever that was...) Because, again, there was nothing to "make right"?!?!? Just do the job that was discussed, and literally itemized in the bid, in your hand! --And as I said too many times to deaf ears: "Do the work detailed in the bid, and we're good to go..." Nothing more, nothing less... They didn't care. They really didn't care, or took any profession responsibility. They wanted to find a way to walk away, and walk away they did; leaving me with an uncompleted job over a scheduled holiday weekend. I still can't figure out if this was a way to get me to pay more money, or the guys didn't have the time, or just how they operate --But I can tell you it was beyond disrespectful, completely unprofessional, and I would seriously advise you to contact any number of local & reputable floor companies before considering this company. It appeared they had many "previous" good yelp reviews, but apparently many years ago. --Don't be fooled. Here's one from today! Trust me! Lesson Learned -RUN AWAY!

    Excellent selection of tile. The selection is very unique and not available at other tile places.read more

    At Ease Carpet Cleaning - carpet_cleaning - Updated June 2026

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