Had some mold in garage due to water leaking through the roof…read more Quality Restoration did an excellent job removing affected drywall and spraying for mold. Would recommend.

Tyler, Zach, and the team at Quality Restoration have done an excellent job of water damage…read moredemolition and mold treatment throughout our entire 3500 sq. ft. home. It looks PRISTINE now! They also won our trust by excellent communication throughout the bidding process and the job itself, posting pictures regularly and taking phone calls promptly. They were not the cheapest but they are the best! They have applied three (or more) stages of mold remediation and have used the most thorough processes we could have wished for. They passed the air quality inspection with flying colors the first time. I recommend Quality Restoration for any job of this type for which you need prompt service, helpful support, and quality workmanship.

The one star is for the technician who came out, but the horrible customer service experience with…read moreVinny his manager is why I'm writing this. We expect the have someone walk us through the issues. Explain things so we understand. But instead we had a horribly aggressive, impatient, and rude individual. Vinny should be fired. Worst experience with a human being ever. We are dealing with a bad situation already and he just mad it worse. His technician even apologized for his horrible behavior. WORST CUSTOMER SERVICE EVER!

Never used it again, they left my restaurant at 2:30am, but charge me till 4am, and asked me to…read morepay, scam company

I had a water leak in my house this Monday and was very stressed. I called Integrity Restoration…read moreand Reconstruction, and Chris and Jill came to my house the same day. They were incredibly kind, comforting, and professional. They carefully inspected all the damaged areas and patiently explained the entire restoration process to me. Later, their crew members Johny and Paul arrived to install the fans and other equipment. They were very professional, efficient, and did an excellent job. I am very satisfied with their work and feel so lucky to have found them during such a stressful situation. I highly recommend Integrity Restoration and Reconstruction to anyone who needs restoration services!

please disregard any prior posting which was an error. We sincerely apologize for this error.read more

Love how easy it was to get ahold of someone. We contacted them today and had a specialist at our…read moredoor within two hours. We are in the beginning phase of our project and so far everything is working out. They provide so much information to us. Glad we are going to work with them

My family was a victim of the Eaton fire. Although our house didn't burn down it had extensive…read moredamage from ash, soot, char and lead to the point that testing revealed our house to be uninhabitable. We interviewed 5 companies and felt most comfortable with American Dream. It's a family owned company. We felt we would get a more customized and personalized effort to get us back in our home. The owners Benjamin and Nikki were incredible in every way. Our house was a big job. We accumulated too much stuff over our life times. Every single item in our house had to be packed out and stored. Every item had to be cleaned. Our entire house had to be cleaned from top to bottom. Nikki and her crew worked harder than anybody I've ever seen to get the job done and get us back in our house as soon as possible. They showed up on time every day and worked long hours without ever complaining about the magnitude of the job. Their positive attitude was contagious. We had some fairly valuable possessions. They were very careful with every single item in our house and nothing got lost or broken. We are back in our house now and it's cleaner than it was before the fire. There's not a trace or smell of smoke or contamination. American Dream went above and beyond our expectations. The question people often ask is "Would you use them again?". The answer from us is a resounding "Absolutely!". It just so happens that we will have that opportunity because, now that we are back in our home, we can now turn our attention to our rental house in Altadena that was impacted even worse by the fires. The only choice for us is American Dream. We are incredibly grateful to Benjamin, Nikki and their entire crew for everything they did to help us during an incredibly difficult and challenging time.

Jacob did an excellent job working with me on removing mold from my house. He responded very…read morequickly, on a weekend and within an hour of my request. Other mold removal companies would just ignore me or not give me a quote. Jacob was the best. He walked me through every step of the process and was very transparent with his pricing. He also sent me pictures of all of his work along the way. I highly recommend this company and people like Jacob are very hard to find.

As landlords, you have the craziest things happen to you in this service industry. I deeply…read moreappreciate Jacob with Master Recovery making one of our recent, umm, unexpected adventures get quickly and professionally resolved. Their quote was at a fair cost, and I appreciate their methology and professionalism, which makes me sleep better at night. And the best news, for the unfortunate situation, we passed the test! We had another quote that was literally 10x the cost. The headache with environmental remediation, is some firms take it as the opportunity to maximize profit. Yes, you need to be super careful in our amazing state, because landlords have a target on their back, but if you do the work correctly you minimize the risk. It's all about risk mitigation, and correct documentation along with using professionals with all the needed licenses, helps. The challenge is finding quality services and at fair cost. I highly recommend Jacob and his company.

After going back and forth with the insurance company and not really getting a clear answer for my…read moreinsurance policy coverage, Chris and his team came in to save the e day. Chris quickly explained the process and filed the claim with the insurance company which then all the pieces started to fall into place. After dealing with a messy water damage in the bathroom and not knowing where to start; my bathroom got repaired in no time by Lartek Restoration. The team was professional and very knowledgeable, they were clean and used tarps and all the equipment to close off the area. On the hallways they used plastic to insure my floors were protected. Chris kept me informed every step of the way. I can honestly say, I would have been lost without his help. I have since used Chris for other needs as they DO IT ALL. If you need to file a claim, please don't do it alone. The insurance will try to get out of it. If you don't know, they will ask you questions to make it look like it was your fault. Don't do it alone and call Chris. Lartek is a family owned business and they will be there to help you with all your construction needs with or without insurance. Thank you Lartek and your team, Noe, Mario, and Efrain. You guys rock! Best, Peter from Redlands

We had a valve burst in the upstairs bathroom and flooded our house of 4 bedrooms and all the…read moredownstairs. Lartek Restoration came in right away and took care of all the restoration. They did a magnificent job! We are very pleased with the workers and the great job they did to make our home look new! A first class operation that gets the job done. It's a stressful and timely experience, but the end results are with the wait! Thank you Christian and John for your dedication! God bless you all .

Eddy arrived at our home at the agreed upon time and went right to work to provide an estimate for…read morea pin leak we had in our dining room ceiling. Eddy provided a very fair price for a relatively small amount of water damage to our dining room and ceiling. Eddy and his team were professional and communicated well. While other estimates were much higher, I do not believe that they could have provided any better workmanship. I would highly recommened them.

The team did a great job and provided an honest top and bottom quote. If there's one complaint ~ I…read morewish they would've had a little more communication on the equipment pickup and arrival times instead of showing up unannounced. Also I had to use a different company for drywall, paint and baseboard which is normal since remediation companies doesn't handle repairs. But they said they were going to refer me since day one but it took about a week before they reached back out despite me asking on the daily for a repair quote. But nonetheless 5 stars for the main job well done!