Very pleased with the work completed. Nick was great evaluating the situation, recommending…read moresolutions, working with a good group of professionals in resolving the issue in a timely manner consistent with expectations. Cost was consistent with estimates based upon requirements. Very pleased with Nick and his staff. D.O.

Looking at these reviews it's a wonder they are still in business. Because they have no business…read morebeing in business. Does the licensing board not take steps to yank a company's license when they have this many bad reviews?? I mean it's off the charts. If you had this many complaints about you where I am from, your license would be revoked immediately. No questions. 1 star is too many for this outfit too. I don't even know where to begin with our fiasco working with this inept company. They are a restoration company, that's where it ends. They would do well to stay in that lane. Or better yet, close your doors, you guys suck. They have no construction knowledge, AT ALL. We too were hit with a ludicrous price for some simple work done prior to drywall. But not before we insisted that we get a quote for all of it first. Nope, never happened, and they just went ahead and did most of the work, then pulled a ridiculous number out of thin air saying that's what we owed. Sorry, you don't do work you weren't authorized to do and then think you can charge whatever you like after the fact. If I asked them for an itemized invoice for the items they did right now, they wouldn't be able to produce it. That's how bad this outfit is. And at least half the stuff was done wrong. They hire inexperienced non-English-speaking guys. And I don't care that they don't speak English, but it doesn't help. They told us they would be hiring licensed sub-contractors to come in and do all the work. That didn't happen except for maybe 3 or 4 phases. And I am quite convinced that these guys who are here most days, not all, and are on Spanglers payroll, they're not licensed contractors at all. And the contractors they do sub out, oh god. They are as bad as Spangler themselves. Clueless. And they go thru contractors like firewood. Hire the cheapest outfit they can find, then realize their work is beyond bad, then hire another, and another, and another, to fix the previous one's mistakes. They went through 3 or 4 mechanical contractors to do the heating and cooling, and it still isn't right. When the power was finally turned on, not one light fixture worked. NOT ONE! The electrician came back and cut out drywall all over the place to chase new wires, in brand new construction. Useless. This kind of shit should not be allowed. Period. The PM was never on site, although he would have you believe otherwise. He walked the place with us right before drywall and he didn't write one thing down. I had a full page of items on a legal pad. He told us he kept in all up here as he was tapping his head, in his clueless noggin. He was even dumb enough to tell us he didn't really spend any time on this project at all. No kidding. We didn't notice. They lie thru their teeth. They would have weekly zoom meetings to give updates and just blow smoke up your ass so bad, it was appalling. Like telling us the doors were all hung, and they hadn't even been delivered. The operations manager, Jason Williams and his in the field PM Rolando could not have been more on separate pages. They were never in sync with what was going on, or with each other. It's embarrassing. You would think it was their first project the way they royally failed. But looking at the reviews here, they have been getting away with this shoddy work and business approach for years now. I could go on for pages of the stuff they have done, and not done, but I'll spare you. If your insurance company recommends them, find a new insurance company, or clue them in to what Spangler is all about. Send them a link with all the bad reviews. This company has to end, I mean, end. They are all the things everyone else has said here, and then some. Steer clear of this useless company at all costs, which will ultimately be your cost if you make the mistake of hiring them!!

The process of dealing with my insurance company on a water damage claim has been difficult. NICS…read morehas been a major help in navigating this industry. Without Preston's knowledge and guidance I don't think I would be where I'm at currently with this project. I'll keep everyone posted on the progress of my project and how NICS follow through is after construction has started.

They are working with our insurance company and adjusters to handle hail damage at our houseread more

Brought a family heirloom Limoge cake plate i accidently broke in several pcs. It was fixed with…read moreprecision. Not even a crack or chipped showed. Almost cried when seeing the result. I am so very grateful. And, done at a fair price!

They are AMAZING!!!! I cannot believe what they are capable of. They have repaired two pieces of…read moremy Herend porcelain that I would have never imagined could be repaired.

Please hire these guys if you have any mold issues! we had 2 previous inspectors that still missed…read moremold in our house and I was still super sick. in addition to being great inspectors, they really know what they are doin remediating it also. I researched for hundreds of hours and these guys were knowledgable, thorough and reasonable in their pricing as well. They know what they are doing and don't try to scam you. they were also very patient and empathetic really understanding my anxiety and fear from being ill. you can't go wrong with Cardinal.

We used Cardinal Restoration for water remediation and then they renovated our bathroom. The…read moreremediation team was so clean and kept our house so clean during the demo and remediation process! They lined all of our floors with paper and had fans and plastic to keep the dust at a minimum; thanks Reuben for overseeing this part of the work and your excellent communication! Next, we worked with Drew as a project manager for the rebuilding part of the project. Drew was very patient with us as we selected products and did end up changing small details along the way. We completely changed the look of our bathroom and it turned out perfectly! Cardinal knew exactly how to navigate this process with insurance which made things go very smoothly.

Sean Nelson was our technician today and he was fantastic !!! We would like to request him on all…read moreour future service calls. He took extra time to understand our problem and had a solution. He went above and beyond and was very courteous. Great employee Killingsworth is lucky to have. Thanks!!!!

Had bats in the attic. Called Killingworth and they sent Cory out. He checked the house over and…read morepointed out several places they could get in besides where they were going in and out. Sadly, at that point it was "baby bat season" and we had to wait about five weeks. On the second day it was legal Cory was out, sealed up the other places and installed the one-way door. Early the next morning we stood in the yard and watched the bats try to get back in the attic. THEY DIDN'T. Cory is awesome to work with. He explained what was going on, steps we needed to take, and then delivered. It was not cheap, but compared to the other estimates we got the price was right in line and the service was over-and-above. Thank you Cory and Killingsworth.

I cannot recommend this company enough! If you have any water damage issues, Jake from Carolina…read moreWater Damage and Restoration is the only person you need to call. Jake was at my house within 30 minutes of my first call. I had a leak in our 2nd floor laundry room that soaked through the ceiling, walls, and flooring on the 1st floor. Jake was quick to assess all of the damage and provided extensive photos/documentation for insurance. He even worked directly with the insurance company to make sure all the necessary repairs were covered. For the cleanup and restoration work, Jake was careful to protect all my belongings and he made sure I could live and work from home with as little interruption as possible. He organized every step of the project and was always responsive to calls and texts. He went above and beyond to get the project across the finish line, and I am incredibly thankful for all the work Jake and his team did on the house.

I am writing to express my dissatisfaction with the service I received during a recent plumbing…read moreappointment scheduled through your company. When the plumber arrived at my home, his very first comment was that he doesn't like working on toilets and doesn't understand why your company keeps assigning him those types of jobs. This was unprofessional and immediately made me uncomfortable. He then informed me that in order to provide an estimate, he would need to open the top of the toilet, and that doing so would cost $140. I explained that when I scheduled the appointment, I was clearly told the estimate would be free of charge. His response was that it was only free for him to show up--not to do anything beyond that. Frankly, this explanation was both unreasonable and misleading. This experience was a complete waste of my time and left me extremely dissatisfied with your service. I expect better communication, transparency, and professionalism from a company that offers home repair services. I hope you take this feedback seriously and address it with the technician involved, as well as review the clarity of the information provided to customers during appointment scheduling.

From the owner: Same Day Availability. Free Estimates & No Trip Charge for Nights and Weekends…read more When you need an emergency plumber near me in Matthews or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Needed a repair on remote for recliner.. technician didn't have part but said he would give me the…read moreinfo for the correct remote.. 2 months later haven't heard back.. terrible service .. would never recommend them and overpriced technician to tell I need a a new remote and didn't have the part ... stay away

Wonderful experience all around, Nick did a great job repairing our leather couch. Would recommend…read moreto anyone and will reach out in the future if needed.