I started a petition against the business. if yall would like to sign feel free too…read more https://c.org/R9pGGsRDrJ they really are scamming people. If I could give zero stars, I would. My experience with Exeter Finance has been frustrating, stressful, and completely unacceptable. After my vehicle was repossessed during an active dispute, Exeter ignored multiple cease and desist notices, provided inconsistent payoff amounts, and refused to respond in writing only speaking over the phone. Don't get everything in writing from them. The balance on my account changed multiple times without explanation, and I was not properly notified about the repossession or account status updates. They also altered communications, including changing the wording of my cease and desist letter which is both deceptive and unethical. Credit reporting has also been inaccurate, with one bureau showing a different balance and payment history than another, and remarks marked "resolved" while the dispute is clearly ongoing. (yall really need to document everything. And get ready for a lawsuit. They have a track record and they will not silence us) I've filed complaints with the BBB, CFPB, and state agencies, and I'm not the only one. There are hundreds of similar complaints from consumers around the country facing predatory lending practices, poor communication, and unfair credit damage. Avoid this company if you value honesty, transparency, and your financial well-being

I would never recommend financing through Exeter Finance. When my car was repossessed, my…read morebelongings -- including expensive personal items and my boyfriend's property -- were stolen. I reported this immediately and was treated with complete disrespect by a manager named Jennifer Delcourt. Instead of taking my complaint seriously, she spoke to me in a condescending and unprofessional manner, even implying I couldn't have owned the items I reported stolen. I've sent multiple emails and filed complaints, but Exeter has failed to respond or provide any meaningful help. It feels like they are avoiding leaving a paper trail because they don't want to take responsibility. This experience has been traumatizing and shows how little Exeter values its customers, especially minorities. Please think twice before financing with this company -- they do not protect your property, and they do not treat people with fairness or respect.

They are horrible. I bought a car that the title was paid off on but it is now over an hour on hold…read moreon this call, and 2 hours on hold last week, and still no verification that the title is being sent to me. It has been over 2 months since the car was purchased from a dealer in Hurst Texas. This company only pays top management a salary that allows you to own a home. People below top management resent this and being overworked while their boss in on the golf course. I am withdrawing all funds in a retirement account with Wells Fargo. IF I COULD GIVE A RATING OF ZERO I WOULD.

Worse experience EVER with customer service! Long holds, being told wrong information, lost checks…read morethat takes months to reissue, and unresolved issues. Will never use them or bank with WF (should be WTF).

I called in 10 minutes before they closed to refinance my loan. Chelsea the store manager was…read moreextremely friendly and helpful in getting me taken care of. She stayed on the phone with me even past store hours to make sure everything went through. I am very appreciative of her efforts!

The manager at this place horrible. People skills are super bad and can't get people payment…read morestraight. No training.

Bank of America in Irving (Las Colinas) is a very busy location that I wish had more workers…read more Recently they converted the drive through from having access to a teller to simply having ATMs. This location is attempting to empower customers to be more self service but also lose sight of customer service. My Overall Rating - 2 Stars (Atmosphere, Facility, Return) Atmosphere - Located in a small strip on the corner of 161 and MacArthur, this location has a very small parking lot. On a busy "payday" or during lunch you may not even find a spot. Inside, the location is well designed. If you need service beyond a teller you check in and someone will help you....as long as you can park. 1/2 Star Service - There are personal bankers & commercial bankers available, but I'm going to focus on the tellers only - or lack thereof. The times that I have visited this location were during the noon/lunch hour or right after 4 PM. Only two tellers were available & the long line moved slowly. Once it was my turn it was like I as working with a robot. No Stars. Facility - As mentioned above, they only have ATMs for their drive through and on multiple occasions the ATMs were not working. They told me they were out of order or no money available. Now if they do work, the new ATMs are nice. You can pretty much do everything you would need vs. speaking to someone. A bit cold, but functional. The rest of the facility is fine. 1 Stat. Will I Return? - Yes, but only because its close. Honestly, I despise going to this location. It's busy, the tellers are not friendly, and BofA seems to want you to do everything on your own. So yes, I will be back but only because I have too. 1/2 Star. My Yelp Rating Scale (Sum of all parts): 1 Star - Atmosphere - Is it a cool dive? Perhaps an upscale place? No matter the type, atmosphere plays a big part and I'll give a star if I like it or thinks it has great charm. 1 Star - Service - You can have a great meal with bad service. But that's also what can make a five star joint drop to four. It's important to the dining experience that service is great and on point. 2 Stars - Facility - I'll award up to two stars for the facility, since this is the main reason we go out. Sometimes the extra star is given for value, but it's really all about the facility. 1 Star - Will I come back? - If I know for a fact I'll return, I'll give this a star. A place has to make an impression for me to return. Each Category can be given up to 1 star except food (2 stars) because I consider all these categories important to the overall dining experience. I will sum them up to provide my final Yelp score.

I would say awful customer service, but there actually is no customer service. I arrived only to be…read moretold I needed an appointment. I replied I would like to make an appointment. They said the earliest they could would be an entire week out. That's a joke right? You have my money, but can't assist me with it for a week? I am disappointed in this location. I was told to do it online. If that's the case, why have the location? -A very disgruntled customer Update: I called BOA and was told it would be easiest to visit a location to make the transfer ‍

I am typically not one to send a message like this but based on our experience at your branch in…read moreLas Colinas this afternoon I felt obligated to do so. Today my wife and I visited your branch in Las Colinas to order our debit cards for the checking/savings account we recently opened. I have never before experienced the amazing, next level customer service from a bank employee, let alone branch manager, Shash Manocha. He was friendly, courteous, patient, and answered all of our questions on the spot. We came to Origin from 18 year relationship with our previous banker. We left due to bad customer service. We are so thankful we found Origin Bank and Shash and look forward to many years of a happy business relationship. THANK YOU! THANK YOU! THANK YOU! Sincerely, Ryan and Emily

From the owner: The Origin Las Colinas Banking Center is located in Irving, TX off N. MacArthur Blvd. We are proud…read moreto help our customers with small business and personal banking, home loans, and financial support. We offer drive-thru banking services to make life easier for customers on the go. Our team is ready to assist you with everything you need to be financially successful. Interested in banking with us? Feel free to contact us at (214) 296-6000 or send us a message.

This location really seems to be turning around. Great efficient customer service. Would recommend!read more

This Wells Fargo has a great location and a very efficient drive-thru line. I also like that they…read morehave 2 ATM drive thru's so I rarely have to wait long at all. Not much more to say, but those are the reasons I like this location!