we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

They constantly raise the rate. My current rate is now double what it was only a few years ago. Run…read morefast and far.

Great storage. I went with an inside climate controlled 5x5 for my electronics. It's clean, secure,…read morecameras, good pricing for the features offered. They did forget to give me my courtesy call after i signed up online. I had already payed and e-signed most things, but i still had to go in to sign a few things and determine my insurance protection. It was then that I met Chance, a floating regional manager. He was excellent and even gave me a shorter, easier to remember gate code. He was most excellent and a key factor to my overall first impressions. Lisa couldnt even answer the phone for me earlier and i had called back a few times and left a message. Way to go Valuespace. Give Chance a raise. And thankz for decent pricing on an A/C unit.

I wish I could move into this storage unit. Everyone I have spoken to has gone above and beyond for…read moreme. The place is not only clean, but gorgeous!!! They make the process of renting a unit and even transferring into a larger unit so painless and smooth. I want to keep a unit forever just so I have an excuse to visit them! You truly will feel like you are being welcomed into someone's home.

Booked a storage unit on 7/31/26. I got a call from the manager of the store. I was then told the…read morerates will go up ( after I was told it's a fixed rate) after 4 months. I was also told I got a smart unit and it's an extra $15 a month for that. I told Amanda (manager) that it's not right I was lied too. She didn't care one bit. Blamed it on the third party booking company. My question , as a company why do you think it's ok to have some represent your company who lies and makes false claims ? Speaks volumes as to the company you are !!

Everything went very well. Clean. Options. Manager answered any question I had so quite…read moreknowledgeable! Easy process and I'll use them for any storage need I have.

I attempted to hire them for a move however their insurance and equipment were inadequate. It's…read moretheir side hustle and you can't hate it however, while professional to a degree the quality of the interaction was what you should expect. Not a fully professional service but more of men for hire. So I give them a three for their moxy and the good interaction. Gentlemen, level up -you can earn more fives.

Liedkie did a great job moving my mom out of her home of 50 years to a new apartment. The process…read morewas very easy, and the team that moved her was very polite, professional and careful with each item they moved. During the move they made sure they put items where my mom wanted them, and when the job was done they made sure she was happy with the service and if there was anything else's they could do before they left. They originally estimated 5 hours, but finished in 3.5. They only charged her for the 3.5. A well run organization! I will use them for all my moves.

Hire them. Of all the things to spend money on when you're moving, a seasoned professional moving…read morecompany is the top. We personally feel that Lamanna was worth even more than we paid (Important to note that we've moved twice from NYC in the past 5 years, and city prices are very different.) I really thought I'd written this review already, but you know how crazy it can be when you move. I've got specifics about the guys on the crew, but I don't have the notes right now and can't remember, it's just too hectic still. Just know that Lamanna was prompt, careful, friendly, and super helpful. They are *serious* about being a good crew, and we were lucky to be able to book them. Steve was even good enough to help keep me from having a meltdown about a month before our move! I hope to update this later after we've actually settled in better, but honestly, things just keep piling up and I don't know when I'll get to it.

Lamana's came recommended to us by friends who moved about 6 months ago, and we are so happy we…read morewent with their recommendation. Service was efficient but still very careful to protect our belongings and the safety pf the 5 man crew. Everyone was very professional and our move went off without a hitch. Lamana's knows what they are doing. We packed our personal items, so the crew only had to move the furniture & boxes. They just needed us to direct them as to placement in our new house. In all, the entire process took about 5 hours. We should note my husband is immune compromised and all staff took precautions when it came to pandemic precautions. We are grateful for their professionalism and concern, in this regard. There was a GREAT article about Lamana's in the Albany Times Union on 9/2/20, this is a multigenerational family run business and they deserve the high praise and recognition. I've already passed them on to another friend who will be moving in the near future and to our realtor. I do recommend calling & booking as soon as you have a closing date. We were able to get them within a few days of our closing, but with the good press and so many happy customers, I'd say they're only going to get busier. Great job. Great local business. Can't say enough great things about them.

They were doing ok til they raised my rate by over 10% with no notice. That sucks. A little notice…read morewould have been nice.

they raise their rates without notification until I appears on your credit card. A little…read morecommunication on their part would help to not irate faithful customers.

I have been using Weitsmans now for 5 years. They are friendly, and have great service. The yard is…read moreclean and paved. Marco in the metals room is professional and very fast. I am in and out of there in a flash. Cam and Zack in the office are great guys, they aways say hello and know my name. Sometimes I have to bring my kids along with me. I am always treated with respect and professionalism and feel safe there with even my youngsters accompanying me. This is a good place to recycle. 5 stars!

Makes recycling and scrapping metals super simple. Folks have been helpful and friendly every time…read morewe've visited.