It really couldn't get easier or better. I'm impressed! I know a bit more about the car business…read morehaving been around dealerships and my late husband owning a shop. For me years ago repairs were easy, I just gave him the keys. If we didn't it, he'd send it off to someone and it would get done. We weren't a body shop, nor a detail place, but we knew people. But that was some time ago. Those people are now retired or have passed on. So I'm left to my own resources, asking around and internet research (reviews.) I bought my SUV and there was a slight gap at the bumper after about a month, I did take it back and they just pushed it back. Never looked right. but it was okay. Well now this time I did it backing into a garage there was this wrought iron basket, not mine. My bumper caught it and it pulled away. It looked bad and couldn't be ignored. What's damaged, I don't know, do I need a new bumper because something got damaged behind it, again, no clue. I came across Carrectly, was impressed by the reviews, also was impressed by the pics of Dixon P's bumper repair. So I sent an email requesting a quote for the repair. Oliver replied fast with an accurate quote and information. He also answer all questions I had. I decided to give them a try. So glad I did! How much time is wasted on dropping off your vehicle? With them none, same for pick up. Yuri was so pleasant and helpful, I inquired about getting a detail, specifically the inside. It really needed it. He gave me some info, but said I should speak to Oliver. At first I was going to go mini, but then went full. When I inquired he told me what they do for each, there was no upsell, no pressure. I will say it looks beautiful. I also had them do some touch up where the paint came off. The gave the exterior a very good wash. I'm very pleased with the whole process, and recommend them highly. I'm proud to be seen with my vehicle again, instead of walking away quickly. You know how it is when you ride looks trashed. So glad I made this choice.

I asked for a quote to install 2 sway bar brackets and a install sway bar then connect end links to…read moresway bar then to frame in the past this would have taken me 2 hours to do, but recent surgery now prevents me. they quoted me 6.5 hours work and a wheel alignment for so unknown reason since the work i was asking them to do has nothing to change rear wheel alignment but charge $245.00 plus $15.47 parts also $55.00 shop fee ! thats over $1400.00 for a 2 hour job

Great local family owned mechanic. Matt leads the charge and made the process very easy. He helped…read morelay out the issues and potential solutions. Wound up finding a good middle ground on the scope of work and he threw in some free labor when we hit a snag and needed a new part. Would highly recommend if you're in the unfortunate situation of needing a mechanic!

I cannot thank Matt and his team at Fulton-Desplaines Garage enough for taking such incredible care…read moreof me after my car was stolen and recovered in terrible shape. They turned a nightmare scenario into a stress-free experience, handling the extensive damages with expert care, honesty, and speed. They thoroughly explained all repairs needed to fix the broken ignition and cosmetic damage, working seamlessly with my insurance. Key highlights: Expert Care: They fixed everything, making it feel brand new again. Honest & Fair: Transparent pricing and thorough explanations. Exceptional Service: Kind, professional, and attentive to a very stressed customer. If you need honest, reliable auto repair, especially in a crisis, go see Matt and his team of professionals!!

I took my Range Rover in for service after receiving and agreeing to a quoted repair cost. A day…read morelater, I was contacted and told an additional part was needed, increasing the cost by $400. I approved the extra charge, but when I got my vehicle back, the original issue was still not resolved and my check engine light remained on. They told me they could continue looking into it, but also mentioned that these types of warning signals "sometimes happen," which didn't give me much confidence. On top of that, I noticed my car was returned without proper care there was dirt left in the back seat. At this point, I no longer trust this shop to handle my vehicle. I will be exploring legal options and recommend others proceed with caution when considering their services.

I took my Chevy Bolt into Carrectly after a minor accident. They process was very easy and they are…read moreso nice and very communicative, especially Oliver. Even the garage waiting area was cozy and had a unique vibe. They ended up dropping off the vehicle to my apartment which was a lifesaver. The car looked brand new and they had vacuumed and cleaned the car both inside and out. Very happy with the service.

This business owner operated his detailing business out of my residential property without my…read morepermission and continued doing so despite repeated requests to remove his business from my garage. I also received complaints that he required his roommates to wash cars without paying them and threatened them with immigration-related consequences. Because of these issues and other lease violations, I decided not to renew his lease. After receiving notice that his lease would not be renewed, he stopped paying rent, forcing me to begin the eviction process. He ultimately moved out before the eviction case was completed. During his tenancy, there was also an incident where he arrived appearing intoxicated, believed I had changed the locks, and called the police. The issue was resolved within minutes when he was able to access the apartment with the correct key. Afterward, he repeatedly harassed me through my Ring cameras, and I have video recordings of him directing derogatory slurs toward Mexican immigrants in the neighborhood. More than a year after moving out, he still has not removed my property address as the registered business address for his company despite repeated requests. Based on my experience, I would not recommend doing business with this individual.

Niko did a great job getting all the dog hair out of my car. The car looked brand new after the…read moredetailing. He was a good communicator and made a great recommendation to help me get my bumper fixed at a fair price.

They detailed my SUV recently and it was impeccable. It looks like when I bought it at the…read moredealership. He took his time and was meticulous about every detail. Very professional and friendly. I highly recommend Dan's Secret Service. He also comes to wherever you are.

My issues is with the quality of service I definitely expected a better job. Pick a better company…read moreis all I can say.

First time going to this business for a Car wash, price is $20 for exterior and interior. $5 extra…read morefor tire shine. Overall exterior was okay, rims were not cleaned but they did use tire shine. Took my 2025 Tesla Model S Plaid. Wish quality was better but lot of staff just loafing around.

I'm always looking for places to do a more thorough wash of exterior/interior than you can get at…read moreany drive through. This place passed the test: I was pleased at how well the mats, interior, and exterior were cleaned out and looked close to new, there's a bit of a line/wait in an awkwardly crowded space/exit but it's worth it, I'll add this to the list of places to go for a relatively cheap and fast cleanout!

I had a great experience with Carrectly! I needed some body work done on my car, and they also took…read morecare of both the interior and exterior detailing. I absolutely love that you can get multiple services done in one place, it makes the whole process so convenient. The team was responsive, professional, responsible, and delivered high-quality work.

These people first tell you they can fix your car, when you talk to tell on phone it's a different…read morestory. Why are these people advertising lies. I will never give them a recommendatio. Stand by your word. you can do the work or not. These peoples are liars

Oliver and company delivered another great experience. I've been to this place before to have work…read moredone on my car. I was pleased with the results, so naturally, I came back. This time, I replaced my OEM headlight assembly (both sides) with a new Morimoto Headlight Assembly. I also had the exterior paint surface buffed. The OEM headlights looked awesome, but a moth and dust somehow worked their way into the passenger-side headlight unit. There was dust and inner stains within the driver side unit as well. The moth died and was always visible, and I couldn't get rid of the inside dust no matter how many times I tried. AFTER THE WORK WAS FINISHED, the lights add a different look. The paint surface of the car looks more vibrant with the hidden flakes now sparkling in direct sunlight.

I gave them a very dirty car and they did a great job of fixing my interior and detailing it. Would…read morehighly recommend.

super helpful and honest…read more worked on my older bmw with tricky electrical problems --------------------

I loved this shop for 2-2 1/2 years until I had a recent interaction with the manager. Unprovoked,…read morehe was rude, impatient, dismissive and condescending. Unaccustomed to being treated so poorly, I promptly left only to receive a call from his staff mechanic apologizing. I don't need an apology from staff, I need an apology from the MANAGER. I WONT be back. The manager, Robby is bad at customer service.

I just had the best experience ever !!! I scraped my car on the side of my garage and my son needed…read moreto take it to college. I needed my car repaired in two days so we could leave. Dario was amazing !!! he got it done and it looked so good that when I came to pick it up I actually forgot which side was dented and scraped. I will be a customer forever. so nice and the price was great as well.

Had a repair job done last week and it was delivered today. This is my 2nd repair job with these…read morefolks and, just like the first, the Jeep is beautiful and looks brand new! These guys are fast and they do very nice work! Dario and Abel are really solid guys and provide great service!