My car is 14 years old and the repairs made it look brand new. I was absolutely amazed at the…read morequality of work done by Euro Collision. It took a while to get an appointment for the estimate and then a while longer to have the actual work done, but it was definitely worth the wait.

I would rate it a zero if I could. I had to take care back twice because their paint job was…read morehorrible. Tools left in my back seat. Foot prints on both front and back seat. Scratches and white paint on my rear back door (why were they even in my back seat as that not where damage was) and my car is black. My hood release latch was missing and repeated calls for them to fix went un-returned. Why did they have to go into my engine on a driver side front door dent. This place was a horrible experience.

I took my car here last summer to get two doors fixed. The first time they returned my car there…read morewas overspray peeling orange peel on a black Mercedes truck. They told me not to wash it for 30 days, but you could clearly see that the paint job was awful! They tried to remedy the situation with another pain job and now I have $7500 worth of damage done to my black Mercedes truck that they refuse to fix or refund any of my money or pay for repairs.

This is a wonderful family owned business. They also provide prompt service, will always schedule…read moreyou in, and the owner will always work with you to ensure you know exactly what they are doing and if you are comfortable and will give you the best price. They aren't out to hussle you. Just ask for the owner or Manjit!

I have a 2017 RAM 1500...I accidentally damage the side panel of the flatbed. I was referred to…read moreSouth Loop Auto Service by a family friend. So I took it in; got a estimated quote. After three different estimates. I decided to go with South Loop Auto Service. They work directly with my Insurance Company. The process was painless. Demetrius Hopkins took care of me from beginning to the end. He kept me informed of my vehicle progress via call or text. He ensured me if I had any questions or concerns to contact him. My vehicle went in March 24, 2020, and I was given a completion date of April 2, 2020. Man...He was right! My RAM look brand new. I have NO complaints. The color was spot on; he was able to get the same fixed running board with the RAM Logo. You're looking at a VERY SATISFIED customer. Here's some before and after pics.

I needed my sideview mirror replaced after being careless. I called a few places and not only was…read moreDanielle the only person to actually answer, she was also reassuring and confident they could help. I came by the next day to get the car looked at, Danielle had a quote within 24 hours, and the part was delivered and installed within a week. Fantastic client service, I would recommend anyone coming here for service.

My estimator was Carlos, He did an excellent job as far as updates during the whole time they had…read morethe car.

They gave me a quote for $2800 and said the scratch was through the clear coat and the paint. Took…read moreit for a 2nd quote the next day and the guy used lacquer thinner and rubbed off the scratch. No metal exposed.

I cannot thank Matt and his team at Fulton-Desplaines Garage enough for taking such incredible care…read moreof me after my car was stolen and recovered in terrible shape. They turned a nightmare scenario into a stress-free experience, handling the extensive damages with expert care, honesty, and speed. They thoroughly explained all repairs needed to fix the broken ignition and cosmetic damage, working seamlessly with my insurance. Key highlights: Expert Care: They fixed everything, making it feel brand new again. Honest & Fair: Transparent pricing and thorough explanations. Exceptional Service: Kind, professional, and attentive to a very stressed customer. If you need honest, reliable auto repair, especially in a crisis, go see Matt and his team of professionals!!

After dealing with multiple places that couldn't fix my front end issues,…read moreI was referred to Fulton Desplaines Garage, and I am happy to report my car is fixed properly. No bulls**. Matt took care of it without trying to sell me something I didn't need. Thanks!

Needed my seats taken out for more cabin space. I dropped off my car and in a few hours and I was…read moregone in the same day. fair price too :)

I brought my car to Phil after a fender bender. First, he gave me a more reasonable quote than…read moreother shops to replace the entire bumper. But then I asked him if he could fix the current bumper instead. He agreed without hesitation, and did a fantastic job. He also fastened some other parts that were a bit loose, all in the same evening. We also had a friendly chat in the process. 10/10 absolutely recommend.

This was the only nearby place the insurance would pay for after my brand-new hatchback got plowed…read moreby a cab driver. And man, I had some strange experiences with these guys. I dropped the car off with a real character: he made a huge deal opening and closing the non-busted door and telling me how the other door would sound just like it when he got done with it. I dug the hilariously unnecessary saltiness of his language during this routine. Then another mechanic gave me a lift to the train in my own busted ride. I thought it was pretty nice of them. They're also really prickly about what kind of payment they'll accept. It better be a signed-over insurance company check, or you can expect some guff. Receiving guff from burly dudes is kind of a known risk when auto repair is afoot, but it's still most unwelcome. They did offer to give me a ride all the way back to Hyde Park to pick up the right sort of check after I brought the wrong kind, though. Something really sketched me out when I picked the car up. Generally it looked pretty good, but there was still a big scuff on the bumper. When I told them about it the mechanics gave each other some hand signals and told me they would repaint it while I waited there. Ten minutes later it looked all right, but they clearly didn't paint it in that amount of time! A friend who does body work told me they probably just did a blend. That's fine, but why would they screw around with me like that? Bah.

My dream auto body shop? Organized. Polite, honest staff. No hassle…read more I'd like to give Elar's 2.5 stars. Elar's is weirdly Jeckyll-and-Hyde when it comes to these qualities. Now, I would never have brought my car here if other options had been available to me. After a minor car accident, this was the most convenient location to which I could bring my car to assess the damage and do the repairs. My options were limited - those of you with experience with thing kind of thing know that you basically have to go wherever the insurance company of the person who hits your car (or your own insurance company, for that matter) tells you. When the time finally came to set up an appointment to get my front bumper repaired, I had one hell of time doing it. The owner (or manager?) was incredibly rude, telling me he hadn't received any information from the insurance company, that I should call back later, etc etc. Now all of this information was fine to convey, it was just that he was extraordinarily condescending and rude. After calling the insurance company, I called back. More rudeness - though by this time they had almost certainly received the necessary info. I finally lost my patience and informed him that he needed to stop being rude. He seemed a little put off, at which point, we set up an appointment for the car. What makes all this really weird is that the guy I dealt with at the shop a few days later - I think it really might have been the same guy - was one of the nicest people ever. Bent over backwards nice, as in, had one of his employees drive me to the el stop so that I didn't need to walk in the cold to get to it and take the train home. Left me a really nice message the following day that my car had been fixed sooner than expected. Was just as nice again in person. So....to sum up? When I need repairs again, I *might* come back here, depending on how they act. But I feel pretty ambivalent about the place. Take that as you will.

The customer service at Crash Champions were perfect from the time I dropped my car off to the time…read moreI picked it up. Joshua kept me informed the whole time and I was only without my car for about a week.

Not a satisfied customer. This was the second Crash Champions location I left my vehicle at, and I…read morewould not recommend. To be fair, the staff were not rude for the most part -- however, I am very dissatisfied with the quality of the work and overall experience. My car was there for about a month and a half. Fortunately, I was able to track my vehicle and noticed it was being moved -- noticing I received it back with only half a tank of gas when it was full at drop-off. When I picked it up, pieces were still missing, and what should have been a 5 minute installation turned into another week. For context, my original damage was all exterior, yet when I received the vehicle the first time, my sunroof did not open. There is now also a hole in my glove compartment with thread coming out. There was very noticeable adhesive dripping and scratching on one of the parts (they did agree to replace it), and the vehicle was extremely dusty and dirty, clearly not cleaned or taken care of. My original tint was ceramic, but when I got the car back it wasn't -- and it was so dark it was definitely illegal. To top it off, my city sticker is also gone. By the end, I just wanted my car out of there. I strongly recommend choosing another location.