Their precise site prep work, the tidbits of pool knowledge they offered, and their attention to…read moredetail were all incredibly impressive and appreciated. Highly recommended if you want your pool installation, or liner replacement, done right!

Wow! What an amazing job done on our pool from Al and his crew! Our pool looks brand new!…read more Melanie was wonderful to deal with and always returned my calls or text messages immediately. Don't hesitate to use this company, truly the best around!

I have had St Cyr's close and winterize my pool the last few years. I open my pool myself, but I…read morepay to close it to ensure that it is properly winterized by professionals. I took the cover off my pool this weekend and was shocked to see one of my jets was left unplugged by St Cyr's. I was unable to get ahold of anyone at St Cyr's until yesterday (Monday). I asked to have someone come out immediately to inspect the pool and assess if any damage was done to the plumbing from their mistake. I was told I could book a service visit (that I would pay for). I expected a call back from a manager yesterday that never came. This is an unbelievable mistake for a pool company to make and could permanently damage my pool. I will not hire them again and I would recommend you don't either. After posting a review on google about this the owner replied and I received a call from a service manager. We talked through things to look out for and fortunately I think I avoided serious damage. They then asked me if I could do anything about the review I left. When I told them I wanted a refund for the pool closing that they screwed up they stopped calling. Go anywhere else for your pool service.

Customer service redeemed itself. I like knowing the status of a work order and how long I can…read moreexpect to wait for service. Thanks to Josh.

We needed to replace our liner this year. Joe was the only local business that replied to our…read morecalls. Even with the rainy spring we had, he got our liner installed before the summer. He did a great job, was fairly priced and was personable to work with. We highly recommend him!

I have them do my closing and opening in my pool and no issues anytime great service great price…read morehighly recommend

Holmes is the best in the business. Matt and his team take tremendous pride in their work. They've…read morebeing doing pools for a long time and it shows. They are extremely knowledgeable on all things pools and pools installation. Had an in-ground vinyl liner pool installed by them which came out beautiful. They are so honest, dependable and trustworthy!

Very professional very friendly I had no problems and loved the job that they did! The owner…read morehimself comes out to do the job if I could give them more stars I would

If you go with Dave, you are in GREAT hands…read more All around great guy, honest and fair. He did an amazing job with replacing our pool liner. Before Dave, I was working with another company and it was literally night and day. The other company would not show up on time, multiple no show no calls and were unresponsive but Dave was everything I could ask for and more. I am no pool expert, but Dave has years on him, he talked me through the process, was super transparent and communicative. He would call me before arriving to let me know he was on his way. He really looks out for the client and their pocket, giving us different options and making sure we were good and happy with everything. I highly recommend Dave's Diamond Pool Service.

Dave came when he said, he fixed what needed to be fix. The customer service was great!!!! Very…read morehelpful and the cost reasonable... Dave is a gem!!!!

I called for an estimate for a new cartridge filter including a new Hayward superpump(motor) and…read moreinstallation. The man took all the information, said he couldn't do it today because he was going to an appointment and would take get back to me the next day with an estimate. Never got back to me. I waited a few days. In the business world, if you make a commitment to a customer you follow up. If you can't do the job, a dealer should have the courtesy to return the request and state that you are unable to give an estimate for whatever reason but thanks for thinking of us.

Extremely poor customer service by one specific employee. Called Christina on 4 different…read moreoccasions, left messages 3 times with employees, once left a message on a recording. I physically went to the store after the 3rd call and spoke to an employee who said he would have her call me and finally told me that they don't install above ground pool liners, only inground. I decided to call a pool liner installer and suggested I call her to get a liner and he would install it. Again made a call and never heard back. I finally ordered my own liner, cove foam and bottom pad. It's now days later and still no contact from Christina or anyone from EZ test pools trying to help. A return call from the first time asking about this would have eliminated this review and the legwork just to get a pool liner and have it installed or guide me to someone who could help. ​

I have been using Abramo for service to my pool for about five years now. Managers Mike and Nick…read morego above and beyond every time to provide the best possible experience, They are honest and ethical in their business doing the best thing for the customer without fail and their prices are fair. Their service and professionalism is significantly better than their competitors in the area. They have made a customer for life out of me.

I have a large in-ground pool and have been using Abramo for my opening/closing and service. Last…read moreyear my heater died and they told me I needed a new unit. I asked how much that was going to cost and they told me "About six grand". Then they told me I would need to hire an electrician and a plumber to install it. It's a lot of money so I decided to shop it around. The most expensive price I got for the unit locally was $4700. I went online and bought it for $3770 (including taxes and shipping). I paid a third party tech to install it. After installation, I had some concerns because it didn't seem to be heating at the same rate as our previous unit. We called Abramo's to have them check it out and they gave my wife attitude, saying "why would we service it when you didn't buy it from us?". Talk about spiteful arrogance. It's not like we were looking for something for free. I mean I have my car serviced at a different dealership from where I bought it. I ended up calling Everclear in Billerica and the owner himself came out the next morning. He checked the unit and said that it was working as intended and that the problem was actually the previous unit malfunctioning. He gave me some good advice about the pool and ended up not even charging me for the call. I now have a new pool company.

We had a really positive experience working with JCK. Their customer service was great, easy to…read morereach and helpful. They did a good job taking care of our pool everything looked clean, refreshed, and well maintained afterward. They also made sure the pool deck was cleaned up and looking great too, which we really appreciated. We're very happy with how everything came out and honestly have no complaints. Overall, quality work all around and plan to continue to use them moving forward!

recently had a fantastic experience with this company for my pool opening. They called the morning…read moreof the appointment to provide a specific arrival time, which I really appreciated. The team did a great job with the setup and even went the extra mile by cleaning up the surrounding deck area. They performed a thorough preventative maintenance check without rushing and left us with clear follow-up instructions to ensure everything stays in top shape. It is rare to find such professional, high-quality service at a fair price--I highly recommend them!