We just finished getting our pool re-tiled by Jon and Jen. What a joy they are to work with. They…read morecommunicated well to get everything scheduled and showed up when they said they would. The job site was spotless at the end of each day. The work is gorgeous and I would hire them again in a minute.

From the owner: Our business specializes in Gunite/Concrete Pool Repairs & Restorations. Specialities include…read moreEpoxy Painting, Tile Repair/Replace, Deck Repairs.

Manager was extremely knowledgeable & helpful in explaining the necessary procedure for taking care…read moreof a recently acquired pool. The prices were a little higher than a place like Walmart, however the quality of the products are worth the price point. Good service, point A to B transaction & overall pleasant experience.

I think his name is Josh, but he's the most minimum wage worker you can get for your store. He does…read morethe absolute bare minimum, gives no guidance on how to fix your pool/spa when there's chemical imbalances and issues, and has absolutely zero personality or customer service skills. I live 2 minutes from the store, and will have to go to the Weymouth or Brockton location instead because of how inept of an employee he is. And this isn't just from one interaction, I've had at least 5 with him now where I go to get my water tested, and he just offers absolutely no guidance whatsoever. Wish him a good day? He'll stay absolutely quiet. Ask him how the day is? Stays absolutely quiet. No chance of any decent human interaction whatsoever when he's working, you might as well let the customer work the testing station and do self-checkout. I'll take the 15 extra minutes to get to the Weymouth or Brockton location, at least I know they have actual human beings working behind the counter (Granted the weymouth one is having staffing issues), but I've yet to have a bad experience with those locations yet. Just wish I didn't have to avoid the one two minutes down the road because of this one employee who is just absolutely atrocious to work with. I don't often want people reprimanded or fired, but please send this employee back to training because you are going to lose customers.

gerardo is absolutely amazing. they follow through on every request , is smart , knowledgeable and…read moreextremely accommodating. Stay away from the big chain pool companies...,, . Go with Americas swimming pool and more specifically Gerardo and his team !!! OUTSTANDING. FAIR HONEST RELIABLE and has the experience to handle all kinds of pools !!!! 5 stars and

I spent two days with Gerardo and his team and visited numerous customers with him and his…read moreemployees as a coach and mentor for ASP. His training has paid off, and his customers are well taken care of. Gerardo has the right work ethic, integrity, and a great team that will do really good work for anyone who uses his services. Great company to do business with! JCK

I hired this company to build my inground pool and pave my backyard, and it turned out to be my…read moreworst experience with any contractor ever. They began my project in May of this year and promised to complete the work by June 20th. However, they didn't finish the pool until the end of August. I also paid for a customized cover for the pool, but the owner kept giving me different excuses and repeatedly told me, "next week," just like he did about the pool. I also paid for in-ground outlets, which he insisted would be done at the end of the job, but he later claimed that the electrician couldn't do it because the inspection had already been completed. I would never recommend this company to anyone. The owner will say one thing today and deny it later. Please be cautious if you consider hiring them.

After being blown off all day long starting at 7: 43 in the morning to 6:35 when I was told for the…read morelast time he was 20 minutes out he quoted me a price over the phone sight unseen and I said to him as he knew it was an emergency situation I really didn't have a choice it was fine if you could please just get here I was told "If you don't like it it's fine I can just go home" I then replied"nope it's fine I don't have a choice at this point please just come" I asked him again how long till he got here you said according to his GPS it would be 45 minutes. I got off the phone thought about it and decided to send him a detailed text message telling him I would not be using his service and why what's my main reason being how rude he was and his unprofessionalism, stated "you can just go home" and wishing him luck on All future endeavors. Thinking that was the end of it it wasn't until over an hour later when I picked up my phone and had received multiple text messages stating how "it was a great price" "I should be thankful" he's got trucks breaking down constantly"" there's a lot of snow" "long day and too much work""we have work for like 5 months crazy" "I'm very professional" The only thing I can say good that came out of this whole situation was the company I ended up working with after not only were they two of the nicest guys I've ever have the pleasure of working with. Charged me less than half the price quoted by s&g they text me informing updates as to their progress with getting to me and did an amazing job. A shining example true professionalism.

Love Best Pool Service!! Both Jim's, the dad and son really care about my pool and getting the best…read moreout of my summer. My water is always crystal clear. I have no idea how they do it, but my pool water is always sparkling. They know precisely how to balance the water to perfection. I'm very lucky to have found them 15 years ago and still going strong. They know what they're doing and come right out if there's an issue. Thank you Best Pool!

Hired in April, never saw again and never returnEd call. As poor as it gets.Stay clear. Company…read moreshould change name to worst pool company.

We are in our second year of our pool and we love it. We have also gotten fantastic continuous…read moreassistance from Greg and his team to open and close the pool and troubleshoot with me as a first time pool owner. Very pleased with our purchase.

Update: Danny reached out only after this review was posted and did send someone to fix the leak…read more Please see the attached messages from Danny telling me he'd "see me in court" after I didn't respond within 30 minutes. Today, a year and a half later, Greg from Ambassador Pools called and texted me asking me to remove my review. No thanks, Greg.