The staff was fantastic! The front desk: Gabby and Julie were so friendly and helpful with my…read moreinsurance. We did a three way call with my insurance because my insurance, (Meritain) blows - and they refused to give me a dollar amount of my MRI visit. I didn't want a surprise money amount that would be owed because my insurance wouldn't be helpful. They finally got to the bottom of what EXACTLY I would owe and assured me there would not be any surprise $ amount. I will update if anything is different. Chris, the MRI tech was awesome as well, completely putting my mind at ease, updating me frequently through the dreaded MRI which helped calm my nerves. The office was efficient, ran on time, immaculate, clean, and organized. The special note of this office which I appreciate - I was given a single rose as I was leaving my appointment as a "thank you for having your MRI done with us today." Nice touch.

Although injuries are no fun, Advantage MRI sure knows how to make you feel better. I called to get…read morean MRI on my torn bicep and shoulder bursitis. They were able to get me same day appointment. Everything went so smoothly from the appointment, to the procedure, and the results. It's always the little things, and Advantage MRI is big at giving kind gestures. They have a designated parking spot for their MRI patients, so you are able to walk right in. The procedure is done so smoothly, and they not only give you a disk right away, they also give you flowers. And even better, they are able to give you your result within 24 hours. Thank you for turning a stressful situation into a lesser one. Anytime I need MRI in the future, I hope to come back here. And I highly recommend for others in need.

My Mother Irene Pacheco Who Is 85 Had A Bone Density (Dexa Scan) At This Location…read more Her Tech Diana Was Very Patient & Kind To My Mother Irene, She Understood Her Pain And She Was Very Careful With My Mom To Give Her Comfort During The Exam. I Would LIke The Manager Gizelle At This Location To Know That Diana Is Exceptional With Elderly Patients Like My Mother. My Mother Had A Great Experiend With Diana, She Is A Very Sweet Girl, Helpful & Kind. Thank You Diana At Wave Imaging Tustin For Taking Care Of My Mother. Gizelle Your Staff Is Very Nice & Diana Is A Exceptional Part Of Your Staff We Appreciate Your Service. I Had The Pleasure Of Meeting Diana & Thanking Her For Such A Wonderful Job. Thank You So Very Much Everyone At Wave Imaging Tustin Sincerely Irene Pacheco & Christene

Check in was easy, parking was ample. I needed to get a few scans done and this was one of the few…read morelocations that did one of them. The women at the check in were super helpful and the vibe upbeat. MRI. Dexa scans are done on the second floor, and since OCT is breast cancer awareness month the lobby was decked out, and i loved it. Scanning session was quick, easy, and painless. My tech was professional and has great bedside manner. 5/5

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

There is a reason why this MRI is more affordable compared with other options. While the MRI may…read moreprovide a general idea of what is going on, the image quality does not appear to be detailed enough for surgical planning. Based on my experience, the quality was not sufficient for a surgeon to make a thorough assessment. Additionally, I found the radiologist's report that accompanied the MRI to be unclear and not particularly helpful. I was also disappointed with the level of knowledge and communication from the team, including Sean. I am still waiting for a receipt that I requested two weeks ago, which has added to my frustration with the overall experience. If you need an MRI that may be used for detailed evaluation or surgical planning, I would recommend considering another facility. In my experience, paying more for a higher-quality MRI may save you time, frustration, and the need to have the imaging repeated elsewhere.

I received exceptional service from Marshal's team. I arrived at my scheduled time and was quickly…read moreushered to begin my procedures. The staff is friendly and knowledgeable a welcome change from others. More importantly, my reports were very thorough and delivered quickly to my doctor. I recommend DMI without reservation. Dr. Carbayo

This place very well may have the worst customer service I've ever experienced in my long life…read more From their website to their front office staff, incompetence and carelessness are what drives this place. If you care about your health and overall sanity, stay away from this place.

I had a really great experience here! From the moment I walked in, Lauren, Julina, and Marisol were…read morevery friendly and welcoming. It was nice to see them acknowledge me w a smile. Check-in was quick and easy, and they answered all of my questions without making me feel rushed. It really stood out to me as I'm not used to this level of service with the front desk staff at medical facilities unfortunately. Even though the office was busy when I went, (so plan for that), everything went smoothly and the staff was kind and professional the whole time. It's nice to be greeted by someone with a positive attitude, especially when you're already a little nervous about going in. Sometimes places like this can be intimidating since you don't know what you're walking into but they do a good job of making you feel at ease. Overall, it was as smooth as can be, and I definitely appreciate the customer service since that can really make or break the experience of a visit. I'd definitely recommend this office to others and if I ever need to come back I'll be sure to find a way to make it here, if possible.

Even though it is not usually covered by insurance, once you get older, my doctor likes to order a…read morecalcium score test every five years to access heart attack risk. Luckily, my score was 0 (perfect) five years ago, and it was time for a recheck. This time, I was referred to Imaging Partners in Orange. I called to schedule an appointment and Elyssa was so friendly and helpful. They had a cancellation and were able to book me only two days out. She took all of my prerequisite information quickly and sent me a link to complete some paperwork online ahead of time. I arrived 15 minutes before my appointment and was impressed by their very modern and clean facility. Check-in was a breeze since I completed the forms online ahead of time. I only waited about five minutes and was called back. My tech Khan was very friendly and made everything a breeze. I laid on the bed feet first and he put a few heart electrodes on my chest. The bed raises and slides you into the center of the CT machine. It was not claustrophobic at all, and the CT machine spinning made very little noise. An automated voice instructs you to hold your breath twice for about five seconds, and then again twice for about 15 seconds as the bed slowly moves back and forth through the ring taking images. The process only took about five minutes, and I was in and out of the office in about fifteen minutes. I took the test on a Friday afternoon and the results will be sent to my doctor and posted in their online portal for me to view on Monday. Insurance usually doesn't cover this test, and the cash price was only $200. I had a great experience here, and will look forward to coming back in five years.

Such a cool and unique experience! The service here is incredibly professional and just as…read moreknowledgeable as any doctor's office, but with a deeply personal touch that you just can't get in a clinic. It was comfortable, professional, and so memorable. I highly recommend this business to anyone looking for an ultrasound service!

I had the most amazing experience at this 4D ultrasound studio! This was our very first time doing…read morea 4D ultrasound, and Melissa made it truly unforgettable. She was incredibly kind, patient, and knowledgeable. Melissa took her time showing us our baby's movements, pointing out details, and answering all of our questions without ever making us feel rushed. We left with so many beautiful pictures and even received a full video of the entire session emailed to us afterward. One of the sweetest parts was getting a teddy bear with our baby's heartbeat -- such a special keepsake we'll cherish forever! I'm so grateful for how thoughtful and welcoming the experience was from start to finish. Melissa was absolutely wonderful. Highly recommend this place to any expecting parents looking for a memorable and emotional ultrasound session!

My experience was great because I felt I was in good hands. I would really like to thank Bobby who…read morewas so thoughtful and caring. She really helped me get through my tests. She is the best. Thank you so much.

Been listening to a recording for 20 minutes! Trying to…read moreschedule a mammogram. The irony is the canned message says" We are working to improve our service so you may experience longer wait times" haaaaa And another irony is I heard these same message 6 months ago. It's taking a long time to "improve their services." I tried hanging up and pressing every other button but no extension ever answered. Sigh.

The entire Team was very accommodating and helpful. I came for a cervical MRI. Tyson greeted me,…read moreexplained the procedure in detail. I have had many MRI's in the past, and know the drill. Tyson took extra steps to make the noisy experience less of a burden, and physically assisted me in the procedure. I was hurting, and he knew it. Good man. He is the best.

What has happened to this wonderful facility? I can't get anyone on the phone,,.. have left 12…read moremessages and no one calls me back. And I keep getting a bill for my yearly deductible which I have already paid. Calling again now as I have an appointment on the books a couple of months out because I see the reviewers here saying they no longer do Mammograms. ??? What is up?

The entire staff was kind, professional and friendly. I was not rushed. The nurse who gave me the…read moreshot prior to the procedure explained everything in detail. I had a MRI with contrast on my knee. The office was clean and there was plenty of parking.

I Had to get MRI's for my brain and spine for my neurologist and neurosurgeon. Brook was the nurse…read morethat took me back. I do like this location I come here often for my MRI's. When I changed I was already in pain and not feeling well so when I laid down I told them. For me it's so very painful to get these done. I guess I didn't drink enough water for contrast and with my small veins my veins collapsed twice so they had to bring someone else in to do my contrast. I was honestly tears during my MRI scan cause of my pains but I made it through phew. Brook was so sweet and the girls that did my scan were really friendly. I told them I was in so much pain they understood but not much they can do for that. I felt so dizzy, nauseous, sick and hurting that I was a bit scared to drive but made it home but made it. I do like this location not their fault about the contrast I have small veins and I should have drank more water. Thank you Brook for being so friendly they let me lay down for a bit till I felt ok to stand up. I ended up sitting in the dressing room for a while to gain my strength back. Lots of parking here, they also have covered parking as well. i parked in Handicap up front. I really appreciate the friendly smiles and kindness especially when it's so hard for me to get through these tests. Have a beautiful day, be kind to all your patients always :) Aloha

I was surprised to read all the horrible reviews. Perhaps it depends upon what Dr they booked? I…read morehave Dr. West who is amazing and has written books on Breast Cancer. As a cancer patient, I have received great care and even the guy that duplicates CDs for me is very helpful. I will say, that their signs are very confusing. You walk upstairs then they tell you to walk back down etc., but I have never had to wait more than 20 minutes and I have been here several times. The four stars versus five is due to the front office. Sometimes you get a great helpful person and the next time you may have the gal that won't even bother to look up at you. My GP highly recommended this place and prior to this I had never heard of it and was going to another place instead. The 'other' place could not take appointments less than 2 months out and when you find out you have cancer that's the last thing you want to do, is wait.

I had a very upsetting experience at this imaging center. My case was handled rudely,…read moreunprofessionally, and without any care or respect. Instead of providing clear communication and support, the staff were dismissive, abrupt, and showed little interest in helping me understand or resolve the issue. Medical facilities should treat patients with professionalism, compassion, and accuracy. Unfortunately, my experience here was the opposite. The lack of courtesy, accountability, and basic respect was unacceptable. Based on how my situation was handled, I cannot recommend this imaging center. I hope they make serious improvements in how they treat patients moving forward. Unfortunately, I had the same experience with their branch in Long beach as well, and I decided to go to the Santa Ana branch on 1100 N. Tustin. Sadly, the experience has been the same in not worse. They have cancelled my appointment previously on a short notice due to lack of staff in long beach and now they cancelled my appointment due to wrong authorization code that their own people had provided. This is more than disappointing. It is simply frustrating and appalling to me.