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    Top Imaging Center

    4.8 (28 reviews)
    Closed 9:00 am - 5:00 pm

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    3 years ago

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    3 years ago

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    Andrew C.

    Thank you so much for your great review!

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    Thank you for the awesome review Mr. Newport!

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    Thank you Linda for your review!

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    Customer service was superb. Love coming to them. They are very understanding about my situation and very caring. I recommend this place.

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    Ask the Community - Top Imaging Center

    Review Highlights - Top Imaging Center

    I was in a car accident couple months ago and was refer here by my physician the first time and upon arrival I met Caroline.

    Mentioned in 6 reviews

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    Excel Imaging Center

    Excel Imaging Center

    4.4
    (44 reviews)
    0.2 mi

    I had my first MRI done at Excel Imaging Center and honestly couldn't have asked for a better…read moreexperience. From the moment I walked in, the staff was professional, welcoming, and genuinely attentive. They took the time to explain the entire process to me in detail before starting, which really helped ease my nerves since it was my first MRI. The technologist checked in with me throughout the exam, made sure I was comfortable, and explained what to expect at each step instead of rushing through it. The office was clean, organized, and ran on time, which I really appreciated. You can tell the staff knows what they're doing and actually cares about patient comfort, not just getting people in and out. My MRI report was sent to me less than 24 hours after my exam and I walked out with a CD. If you're nervous about getting an MRI or just want a place where you're treated with professionalism and respect, I highly recommend Excel Imaging Center.

    Excel Imaging Center is amazing, everyone is very professional, kind,and very nice…read more They guide you through the steps of what will take place for your Imaging process They will make you feel relaxed and let you know that the procedure will be easy and painless I am Grateful to have been assigned to do my Imaging process at Excel Thank you everyone at Excel Imaging Center for your amazing support and dedication

    Photos
    Beautiful fish tank and decorations!!!
    Beautiful fish tank and decorations!!!
    Introducing the  MRI 3 TESLA - STRONG, FAST, & GREAT IMAGE QUALITY!
    Introducing the MRI 3 TESLA - STRONG, FAST, & GREAT IMAGE QUALITY!
    ULTRASOUND AVAILABLE!

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    ULTRASOUND AVAILABLE!
    Medizen Advanced Imaging

    Medizen Advanced Imaging

    2.5
    (116 reviews)
    4.2 mi

    Medizen has 2 locations and this review is for the one on Wyoming St. If you want to have…read moreultrasound appointment right away, result in 3-5 business days, pay $150 up front, and no line, walk in right away, this place is for you. The front desk was very nice and fast since it was only me. The tech came out to call me in right away. The tech here was ok but she did not like people talking, just fyi. You should call to follow up on results.

    At first my experience at this location was a 5 star, but that went astray so I'll start with the…read moregood story. I went in to get an X-ray and the technician was friendly, helpful, and a Veteran. The quality of care seemed good and he was very empathetic to the pain I was experiencing. When the X-ray results were sent to my doctor's office the results were ready to understand. Being an informed patient I wanted a copy of the images so my doctor told me to contact Medizen to obtain them directly. I called and that's where the lack of service began. It took over 4 minutes to answer my call and I was told to come in, show my ID and they'd burn a CD for me. Instead of possibly obtaining my information first to begin the process they just brushed me off. I went in to get the CD ordered and instead of allowing me to explain why I was there, I was told to sign in. I offered that I wasn't there for imagine, but for records pull and was brushed off again and told to sign in by the heavy set Hispanic front desk assistant. The second lady that helped me was kind and efficient, but hung into my Driver's License after verifying my ID. I didn't get it back until my CD of images was ready. Overall, this could have been a 4 or 5 start experience had the first lady attended to me properly instead of brushing me off. A simple show of appreciation would have avoided this negative review. It isn't about having to sign it, it is about providing good customer service from start to finish. I get that you want to track your service count, but finish we're people too and not just a number.

    Photos
    The picture to prove where is unprofessional and uneducated work
    The picture to prove where is unprofessional and uneducated work
    Medizen Advanced Imaging
    Front of building from street; park in back. Entrance in back.

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    Front of building from street; park in back. Entrance in back.
    WaveImaging Garden Grove

    WaveImaging Garden Grove

    2.0
    (33 reviews)
    1.0 mi

    The folks that scheduled my appointment were very helpful and professional…read more once I arrived to the reception area, the receptionist was very patient and kind to me. I had trouble parking so I was six minutes late for my "arriving early ahead of appointment" time. Right away that helped me to feel welcomed and that everything was gonna be OK The technician for my CT scan was exceptional. His name is JJ. He was so kind and courteous. He made sure to explain each step to me beginning with helping me to secure the dressing room door and he gave me very specific & conscientious caring instructions on how I was to place myself onto the table for the scan. He made me feel cared about and calm I appreciated how professional he was and friendly This was my first time at a Wave Imaging at this location. I would definitely come back and I recommend it. I hope that JJ can be recognized by his supervisor or even the director of the facility. This is an All-Star quality employee -not only do I hope you can advance him when the time is right, but I hope that you will recognize him for what he is doing right now, which is providing exceptional care And he has such a good heart. Thank you and thank you JJ.

    This place is absolutely asinine. From the front desk straight to the radiologist himself. This…read morecompany needs to consider shutting this place down because all they're doing is a disservice to the patient. I'm a caregiver and help my client with all her care needs. She needed an ultrasound back in February done, had the appointment set for this place and no one here checks anything prior to the appointment except for maybe the DAY of! Got a call in the morning saying they needed an authorization from my clients insurance before doing the ultrasound. Okay why wasn't this checked prior?! The dr who ordered the ultrasound had made sure this is a place that takes her insurance and would be covered and to just call and make an appointment. Ultimately, had to reschedule. The day OF the rescheduled appointment, there was an issue with her insurance and them not being able to find the insurance info when they had all the info plus the authorization! Took 2-3 hours before they finally did her ultrasound. Fast forward to June, she has a CT scan ordered from her drs so we decided to give this place a shot again, given it's only 5 min away from us. Had everything prepared and ready, day of, same thing all over again. They needed her insurance info, had to provide it all over again even though it was all inputted in before and prior plus with authorization. Hour later they said need to reschedule due to her having a reaction to iodine. Again why wasn't this discussed or told prior?! So we reschedule and get the meds she needed to take prior to the appointment and literally as we park, I get a call saying it needs to be rescheduled due to the orders not matching the authorization. HOW?! Why was this not checked before let alone how was this not even addressed on the first appointment?! Got a call back from them a week later asking to schedule and that everything is good (even though I told them I'd call them to schedule once I heard back from her urologist and insurance. Which insurance confirmed they never got anything regarding an order change. So whatever happened there, I have no idea) so I called wave imaging again to confirm that orders and authorization matched and they said yes. So here we are to today and made it all the way to the scan bed and the radiologist says, "for safety reasons, it's best for her to go to a hospital to get this done that way a nurse can help hold her arm and keep it straight." The technician off the bat didn't seem confident at all and neither did the radiologist. Note my client has dementia and can follow directions so long as you speak loud enough. But they were concerned she couldn't keep her arm straight during the whole duration, which I get but if all they wanted was a "nurse to hold her arm" one of them could've easily done it and even I said I could do it! They still refused! Two reschedules, twice my client had to take medication, and essentially three times was my client turned away all because everyone here are absolutely incompetent and don't know wtf they're doing. I'm an administrator at a board and care and help oversee and advocate for all of my clients care needs, on-top of my own health needs. I have never experienced this kind of service and unprofessionalism. Go elsewhere!

    Photos
    WaveImaging Garden Grove
    WaveImaging Garden Grove
    WaveImaging Garden Grove

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    Top Imaging Center - diagnosticimaging - Updated July 2026

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