Excel Imaging Center is amazing, everyone is very professional, kind,and very nice…read more They guide you through the steps of what will take place for your Imaging process They will make you feel relaxed and let you know that the procedure will be easy and painless I am Grateful to have been assigned to do my Imaging process at Excel Thank you everyone at Excel Imaging Center for your amazing support and dedication

I had my first MRI done at Excel Imaging Center and honestly couldn't have asked for a better…read moreexperience. From the moment I walked in, the staff was professional, welcoming, and genuinely attentive. They took the time to explain the entire process to me in detail before starting, which really helped ease my nerves since it was my first MRI. The technologist checked in with me throughout the exam, made sure I was comfortable, and explained what to expect at each step instead of rushing through it. The office was clean, organized, and ran on time, which I really appreciated. You can tell the staff knows what they're doing and actually cares about patient comfort, not just getting people in and out. My MRI report was sent to me less than 24 hours after my exam and I walked out with a CD. If you're nervous about getting an MRI or just want a place where you're treated with professionalism and respect, I highly recommend Excel Imaging Center.

Overall fantastic experience. I was having trouble even getting an appointment with another imaging…read morecenter over the course of two weeks. Prime MRI was the exact opposite! They are friendly, easy to get in touch with, and communicated every step along the way. Even when I needed them to track down insurance approval, they were able to get it done immediately instead of the quoted up to 14 business days of the other clinic. When I got the approval, they offered a weekend appointment. Even though I wasn't able to take the weekend appointment, they were able to accomodate my schedule. The appointment was very well organized, and I was able to get the imaging done with very caring staff. Afterwards, I followed up via email with questions, and I received a prompt response. I wish all my medical care was this easy.

The staff at Prime MRI are very professional and caring. Sometimes an MRI can be stressful and…read moreclaustrophobic. They make every effort to comfort you for a pleasant experience.

This MRI appointment took a little more than 2 hours from the time I walked in the door to the time…read moreI walked out the door. I was on time for my 3:40pm appt, however the front desk said my appt time is actually at 4pm and they tell people their time is 20 minutes before. Nonetheless, it took almost an hour to get called in. After taking a couple minutes to get my gown on, I was told that I had to wait another 25 minutes because an elderly patient was ordered by her doctor to get an MRI ASAP. How can I argue going in front of an elderly woman in a wheelchair? I saw this lady come in the waiting room 40 minutes after I've already been waiting. I should have been seen week before the elderly lady even arrived. My MRI process was done promptly. I would have given this place 1 star, but the MRI technician was understanding of my frustrations and explained why I had to wait again and he even checked on me while I waited for the woman's MRI to be done. I won't be going back here again. I feel bad that it was USC Keck who recommended this place to me because it was closer to my home so I didn't have to drive deep into Los Angeles to get my MRI done.

The lack of communication and ability to schedule AND KEEP a simple appointment is ridiculous…read more My dr ordered an urgent MRI. Why have I been rescheduled 4 times now. The last two times were the day OF 30 min before the appt and then I didn't get notified of my appt being "cancelled" until I arrived at the imaging center! Keep in mind I had to Fast prior to the appt EACH of these days. My last appt was at 5:20pm! Wasted gas, the cost of finding a babysitter and quite frankly the confidence that this place even HAS RADIOLOGISTS ON STAFF. Horrible place, find somewhere else unless you like wasting your time on multiple occasions.

My nurse eapecialist on my ultrasound today 07/16 was amazing. Sweet and lovely . Thank youread more

Rachel and Cyndy were very friendly and helpful. They helped me verify my insurance and I was able…read moreto get squeezed in for my stat Ultrasound the same day I walked in. They had smiles on their faces and they made me feel very happy. Thank you ladies for all your help And making me feel same for my health.

Affordable, fast, efficient. Affordable "cash" prices if you don't want to deal with insurance. No…read morefluff and "extras," you aren't at a new age spa-like medical facility... but the price is right everyone who works there is skilled. Clean environment, professional, don't let the buildings exterior deter you.

At first my experience at this location was a 5 star, but that went astray so I'll start with the…read moregood story. I went in to get an X-ray and the technician was friendly, helpful, and a Veteran. The quality of care seemed good and he was very empathetic to the pain I was experiencing. When the X-ray results were sent to my doctor's office the results were ready to understand. Being an informed patient I wanted a copy of the images so my doctor told me to contact Medizen to obtain them directly. I called and that's where the lack of service began. It took over 4 minutes to answer my call and I was told to come in, show my ID and they'd burn a CD for me. Instead of possibly obtaining my information first to begin the process they just brushed me off. I went in to get the CD ordered and instead of allowing me to explain why I was there, I was told to sign in. I offered that I wasn't there for imagine, but for records pull and was brushed off again and told to sign in by the heavy set Hispanic front desk assistant. The second lady that helped me was kind and efficient, but hung into my Driver's License after verifying my ID. I didn't get it back until my CD of images was ready. Overall, this could have been a 4 or 5 start experience had the first lady attended to me properly instead of brushing me off. A simple show of appreciation would have avoided this negative review. It isn't about having to sign it, it is about providing good customer service from start to finish. I get that you want to track your service count, but finish we're people too and not just a number.

Wow terrible visit today..... we waited over an hour to be seen..... I mean we ended up walking…read moreout. This appointment today was for my husband.... He is diabetic and we couldn't wait no longer. He needed to eat. Plus we have more appointments to attend to. We would have been more prepared if they would have informed us that, there's a bit of a wait or low staffed etc. to bad so sad we have great insurance. We will try elsewhere. If you come just be ready to wait even with an appointment lol

Came here to get a MRI done , since I had a car accident. Jimmy was the one that helped me do…read moreeverything. He was very nice, polite and made the whole thing very smooth and easy! The care was top notch. If anyone ever goes through anything , and need an xray or a MRI, this place and Jimmy is your guy!

I had a really great experience here! From the moment I walked in, Lauren, Julina, and Marisol were…read morevery friendly and welcoming. It was nice to see them acknowledge me w a smile. Check-in was quick and easy, and they answered all of my questions without making me feel rushed. It really stood out to me as I'm not used to this level of service with the front desk staff at medical facilities unfortunately. Even though the office was busy when I went, (so plan for that), everything went smoothly and the staff was kind and professional the whole time. It's nice to be greeted by someone with a positive attitude, especially when you're already a little nervous about going in. Sometimes places like this can be intimidating since you don't know what you're walking into but they do a good job of making you feel at ease. Overall, it was as smooth as can be, and I definitely appreciate the customer service since that can really make or break the experience of a visit. I'd definitely recommend this office to others and if I ever need to come back I'll be sure to find a way to make it here, if possible.

Even though it is not usually covered by insurance, once you get older, my doctor likes to order a…read morecalcium score test every five years to access heart attack risk. Luckily, my score was 0 (perfect) five years ago, and it was time for a recheck. This time, I was referred to Imaging Partners in Orange. I called to schedule an appointment and Elyssa was so friendly and helpful. They had a cancellation and were able to book me only two days out. She took all of my prerequisite information quickly and sent me a link to complete some paperwork online ahead of time. I arrived 15 minutes before my appointment and was impressed by their very modern and clean facility. Check-in was a breeze since I completed the forms online ahead of time. I only waited about five minutes and was called back. My tech Khan was very friendly and made everything a breeze. I laid on the bed feet first and he put a few heart electrodes on my chest. The bed raises and slides you into the center of the CT machine. It was not claustrophobic at all, and the CT machine spinning made very little noise. An automated voice instructs you to hold your breath twice for about five seconds, and then again twice for about 15 seconds as the bed slowly moves back and forth through the ring taking images. The process only took about five minutes, and I was in and out of the office in about fifteen minutes. I took the test on a Friday afternoon and the results will be sent to my doctor and posted in their online portal for me to view on Monday. Insurance usually doesn't cover this test, and the cash price was only $200. I had a great experience here, and will look forward to coming back in five years.

MRI. Great service. Lovely people. Professional and friendly. This was a "third party vendor"…read moresituation via Kaiser. I wanted an "open sides" machine for my exam. Kaiser doesn't offer that equipment in their facilities in my area, so they sent me here.

When it comes to getting an MRI, I'm imagining that, like me, people tend to visit specific…read morefacilities based upon their doctor's, physical therapist's, or even lawyer's recommendation. I did. That's how I showed up at Garden Grove MRI Center's front steps anyway. Of course, just to see what I might be getting myself into, I sifted through a few Yelp reviews beforehand, read what others had to say, giving myself a little heads up. However, maybe people, in fact, do seek out MRI appointments on their own or upon Yelp's star ratings. If so, then I'd say going to Garden Grove MRI Center is a good bet. I mean, whenever someone is told an MRI is needed, an aggravated groan is sure to follow. (The experience is, to say the least, uncomfortable.) But GG MRI Center has an approachable and welcoming staff, and your 30-45 minute scan--as much as you hate it!--will be over soon enough. In the end, you know it's worth it that you came.

I had such a wonderful experience with United Medical Imaging in Garden Grove, especially because…read moreof Rosa. She truly went above and beyond to help me get the earliest appointments available. She kept me updated throughout the entire process, followed up regularly, and even helped expedite requests from my doctor's office. What impressed me most was how caring, personable, and attentive she was. Medical scheduling can often feel very impersonal, but Rosa made me feel genuinely cared for as a patient. I have never had someone in healthcare be this helpful and proactive. Rosa completely changed my experience with medical care for the better. I am incredibly grateful for everything she did, and United Medical Imaging is very fortunate to have her. She absolutely deserves recognition for her compassion, dedication, and outstanding customer service!

It was a good overall experience but I'd likely elect to go to a different location next time. I…read morewas unaware that there was a charge for parking. I know other locations closer to my home do not charge for parking. I choose this location because it was on the way to my mother's house and had the soonest appointment. Next time, I think I'll take the later appointment. Once I got in the office it was OK. They were very efficient at getting me checked in. I did have to wait for a bit. The gentleman doing the test was pleasant and seemed knowledgeable. There were patients taken before me who arrived aftermath but I think they were there for different testing. Mammogram I'm guessing. I was there for a DEXA and that is not available at all locations.

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

There is a reason why this MRI is more affordable compared with other options. While the MRI may…read moreprovide a general idea of what is going on, the image quality does not appear to be detailed enough for surgical planning. Based on my experience, the quality was not sufficient for a surgeon to make a thorough assessment. Additionally, I found the radiologist's report that accompanied the MRI to be unclear and not particularly helpful. I was also disappointed with the level of knowledge and communication from the team, including Sean. I am still waiting for a receipt that I requested two weeks ago, which has added to my frustration with the overall experience. If you need an MRI that may be used for detailed evaluation or surgical planning, I would recommend considering another facility. In my experience, paying more for a higher-quality MRI may save you time, frustration, and the need to have the imaging repeated elsewhere.