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    Express Brows 33

    1.0 (1 review)
    Closed 10:00 am - 8:00 pm

    Services - Express Brows 33

    Threading

    Waxing

    Express Brows 33 Photos

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    3 years ago

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    Babyface Brows - About a year after my initial appointment. Had one touch up in that time.

    Babyface Brows

    4.9(45 reviews)
    3.1 miPark Slope

    They are the only ones who actually know how to sculpt a brow into an arch! They have the best…read morecustomer service and you feel like you're in a spa!!

    If I could give this place less than 1 star I would…read more I was excited to discover Babyface Brows because it is literally a five-minute walk from my home. As a new business in my neighborhood, I was looking forward to supporting them. I called Monday morning and spoke directly with Anna, the owner. I told her I was interested in having my brows done and possibly getting an eyelash lift. She told me that she would personally be doing the services and that she was training for the next two days. She asked me to send photos of my brows for a consultation, which I did. After reviewing my photos, I was told that my brows were currently too saturated to work over and that brow lamination was recommended instead. When I asked about pricing, I was told by text that Brow Lamination & Sculpt was $75 and a Korean Lash Lift was $120. I then received conflicting information about Anna's availability. I was told that she actually wasn't available for these services and that I would need to see another artist. This was confusing because Anna had personally told me that morning that she would be doing the services and was training for the next two days. Then I noticed that the website listed Brow Lamination & Sculpt at $95 rather than the $75 I had been quoted. I asked about the discrepancy and was told that the $75 price was a typo. I understand that mistakes happen, so I simply asked if they would honor the price I had been given. I decided to call the salon rather than continue the conversation by text. Anna answered, and her tone was completely different from our initial conversation. I calmly explained the conflicting information and asked if they would honor the original quote. Her response was: "Maybe we are not a good fit and we understand if you go somewhere else." I found that extremely disappointing. This wasn't about a $20 difference. It was about receiving conflicting information about who would perform the services, what services were actually available, and what I would be charged -- and then being made to feel like I was the problem for asking for clarification. Mistakes happen. What matters is how a business handles them. I was genuinely excited to support a new local business, but this interaction left a very poor first impression. I also noticed that every review currently displayed for the business is five stars. My experience was very different. Based on my experience, I won't be returning or recommending this business.

    Photos
    Babyface Brows - Fully healed brow (top); day when i got microshading (bottom left); my brow before micro-shading (bottom right)

    Fully healed brow (top); day when i got microshading (bottom left); my brow before micro-shading (bottom right)

    Babyface Brows - Nano Brows by Anna (4th session)

    Nano Brows by Anna (4th session)

    Babyface Brows - Artist Anna

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    Artist Anna

    Express Brows 33 - threadingservices - Updated August 2026

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