The service in this location is horrendous The store manager Alondra is extremely rude, unprofessional ,and unwelcoming . Please do not shop here when the store manager is here as you will receive nothing and horrible service . Upon entering I was kindly greeted and welcome by a young women However upon arriving to the cash wrap Alondra store manager approach me Already with a bad temper and the escalated once Alondra noticed I had an exchange . With no explanation and very rudely Alondra looked at my 3 items and my receipt and stated I can't do an exchange very confused I asked why she stated that no no this items will not be returned I asked I just want to exchange Alondra with no professionalism stated this two items cannot however this one if it's on the receipt you can At this point I interrupted her ask her to do her job and just checked me out I was so dissatisfied with the way Alondra address the situation and left On the way out the associate that greeted me when entering thanked me and asked me to come back , I told the gal I really appreciated her professionalism and that I would be back only if she would be the one helping me as her service and professionalism was definitely the right one I will not be back !!! read more

This is going to be my new fave location. I live in Diego and my bf lives in Corona so I'm always making that drive on the 15. I saw a pair of sequin shorts at the mall and they only had a XL which was too big. I called 3 stores in Diego to no avail. I decided to call here. Isabel checked and low and behold they had what I needed. I just want to give props to people in retail and the restaurant industry that do the little things for customers. I greatly appreciate her checking and me not having to waste time and gas driving from store to store. This is the 2nd time this location has come through with what I needed. read more

The associates that work in the corona dos Lagos location need training on how to greet customers, offer assistance, and being courteous without prejudice. This is the second time I've visited this store in the past year and When I visited this store 12.13.24 Non of the associates greeted me upon my entering the store. This happened to me the last time I was here too...!!!??? I was able to look around and picked up thing that I wanted to try on and non the associates lifted their heads to offer assistance as I was walking around with my arms full. I originally wanted to do an exchange with an order I received but the associate that was behind the counter was not friendly or welcoming or even offered assistance again. In fact when I walked up to the counter this associate did not offer a simple "hello". I extended a "hello?" and she replied reluctantly "hi" and then said you have a return. Ignoring the fact that my arms were full and that I wanted to purchase as well. The exchange with the girl was incredibly unpleasant. I asked about a lace blouse in the front the store she said that's all that was there was and said that she could look online. I asked about the flex jeanstat didn't have distress at the hem she told me that what they had in the store is what they had basically. Then she again reluctantly looked to see if this was something that she could order for me after I requested her to do so. At this point I just gave up I felt the vibe in the entire store was OFF and NOT pleasing At All!!! In fact when I was walking towards the exit of the store another woman came in she was Hispanic and she was greeted right away. Hmm I feel like there is an undertone of racisim in this store. YOU GUYS NEED TO GET YOUR ACTS TOGETHER IN THIS STORE. I will not be back and will be closing my credit card as well. The value of service and clothing are definitely different from where it used to be 10 years ago. read more

Yesterday, I walked in and spent over $1,000 in clothing. I asked about the Express credit card and it was a great promotion due to the 20% off. As much as Rola the sales Associate tried my card wouldn't read on their card reader. She took me from one register to another then called cust serv to help her. After lots of leg work and determination, ROLA came through. I walked away with a great discount, beautiful clothes and great customer service. Thank you Rola you're a great asset to Express. read more

I highly recommend this location Bella has giving me excellent customer service she help me with all my purchases she also order lots of me merchandise on line she help with my credit cards needs lots of hard work thank you Bella for been an asset to this company Express company Excellent job so helpful in every way love youre service professional and courtesy will come back because of Bella read more

I have been to this express before and I dont remember having a bad experience. Today my mom went to shop and there was a super nice lady, her name is Rola, she was really nice and helpful. She went above and beyond to make sure my mom had everything she needed and wanted. Thats the outstanding customer service. Thank you and will definitely return to the store in the near future. read more

Amazing service, Cristina helped me at check out, she found the pants I needed, all the other ladies were great as well.

Staff is always so friendly and helpful! Store is always clean and organized! The only Express I go to!

I called to ask to see if they're open to the public due to Covid. A Male answered kind of rude I think they could work on their customer service skills it was just a couple simple questions I needed help with. Then he kept saying can I help you with anything else trying to rush me off the phone. I understand you guys are not open , so then why answer the phone then? Very rude. read more

I've always loved going to this Express. I hope they don't have to close like many of the shops are. Danny, who was managing tonight went I went in was so awesome!! He helped me figure out the best options for my needs. He was very friendly warm kind and patient! Thank you Danny! Your team will emulate your leadership!! Merry Christmas!! (The girl with the broken toe) lol read more

I often shop at Express, but I've never met anyone more friendly than John. Immediately as I walked in the door he rushed over to help me. I was looking for some plaid pants that I had seen online. John ordered them and had them shipped to my house. He was friendly, helpful and I was glad he was there that day. read more

I would like to thank Macy & Miguel for there help hope i spelled there names right .. but I appreciate all there help ... I definitely will be back Thank you Thank you read more

It started when I walked in with no greeting and it got worse from there. Their was an awkward silence in the store, employees grouped together gossiping. I had to assume they were employees because no one was wearing name tags. Hands full of clothes, I was never asked to start a dressing room. While trying on clothes I was never asked if I needed help. I had to get different sizes by myself wandering the dirty, dusty store in my socks. All around I think this location need some serious attention from corporate, Its clear they are not about customers or service. read more

Came in to exchange an unworn shirt I bought two days earlier on memorial day for a smaller size. Associate greeted me right away and helped me out. She found out that her store didn't have that shirt but she could call another store for me. At first I said OK but once I found out she had to call each store one by one I told her that its OK I'll call the stores later. While I was there I thought I'd look around and I ended up finding pants I wanted. At the checkout I told the same associate I would keep the shirt in hopes to find a store that had it and I'll just buy these pants. The day I bought the shirt they gave me a coupon. I couldn't find the coupon at the register and thought maybe I took it out the bag. I asked if she could apply the 15.00 off and she said she needed the coupon. Being an express next reward member she suggested I check my email. So I stand for maybe 5 mins logging Into different email accounts looking for my coupon and finally find the coupon. I show her the coupon which she already had with her the whole time but I guess didn't believe me. Anyways as I'm looking g at my email I see another coupon that says next members receive %10 discount on memorial day. I take a look at the shirt receipt and notice I didn't get that discount even though I used my next rewards card to pay for it. I asked if she could adjust the shirt to include that discount and she said no because its too late. In short I respected her time and she made me look through all my emails to find a coupon she could have applied easily. When making me do that I realized my first memorial day purchase discount was never applied and she refused to adjust it. If she didn't make me look through my emails I wouldn't have noticed. I ended up returning the shirt and put the pants back. read more

Unfortunately, I no longer shop at your stores. Too many times purchasing clothing that smell of someone's body odor or poor quality of boots. I don't purchase used items and pay full price, especially, soiled items you put back on the racks. Very disappointed. read more

DANNY!!!!! This man saved my life! I went in around 1:30pm this Wednesday to find a couple suits and shirts for work (which I had to clock in Temecula at 2:30pm.) Everyone at the store was very helpful and approached me to ask if I needed help. Probably because I looked crazy trying on 20 different blazers in 4 minutes but I'm to shy about not knowing what looks good or not to even ask for help. I never wear suits but I'm trying to step it up at work, so I purchased a couple options from other stores but wasn't over enthusiastic with them. Danny saw my struggle and almost insisted on helping me, which I am so glad he did because my time was running out. He helped me in just 30 minutes with what I've been stressing over weeks for. He recommended sizing, pant fit, sleeve length, everything. He knew what style I wanted, which was something more casual and understood right away. Also let me change my clothes in the changing room while he bagged my items and took the tags off my decided work outfit for the day so I wouldn't look like a fool if I left them on. I was able to leave straight to work right after changing. Oh also, he reminded me that I'd need a belt after he rang up all my items and had to cancel the transaction to add it on with no issues. I can't describe how thankful I am for this man, but you took a dreaded experience and made it great for me. Thank you and everyone else working from the girl that greeted me when I walked in and said the clothes looked good when I left and the guy that helped me into the changing room when I bolted in there. read more

I would say that this isn't the best Express Ive been to but its not too bad. The worst thing is finding parking which is terrible during busy shopping times. Staff is kinda iffy some are great others not so much. The seem to have a lot of certain sizes and none of others. They had some sweaters on sale for $30 and they only had size medium (like 30 of them go figure). read more

EXPRESS - Accessories Near Me - Corona, California

This place is okay, they mainly have office attire which is nice but it's not like the express at the mall . When I walked in an older lady that worked there looked at me like I was in the wrong place which is the main reason I'm giving them 2 stars . She quickly asked me what I was looking for and threw me off . Bad first impression. The other staff were friendly even one of the girls helped me look for what I wanted but at that point I kinda just wanted to leave because that lady kept looking at me like I was going to steal something . They need not judge a book by its cover I walked in ready to spend a couple hundreds but that lady made me just want to leave and take my business elsewhere read more

Macy is the best! Found my mom the perfect pair of jeans and she loved them! Great customer service and would definitely come back again!

I've always gotten great service when I come to this Express. While it may be smaller in size than most Express stores, it's always very clean and organized (even when they have their box sales.) I won't give specifics but recently I found that their management is very accommodating to their customer's needs....let's just say it has to do with their coupons ;-) I always look forward coming into this store. read more

ive been coming here since 2016, i love the store, the staff and the customer service!!!! love you guys and keep up the good work!!!!!

I'm glad there is an Express in Corona. It's very convenient. Would rather buy here than online because then I don't have to pay for shipping. There is a larger variety here of clothing. It's also more organized than the one in Riverside. The staff is pretty friendly too. read more

Love this store and all the associates who work here. My whole business wardrobe comes from Express. I find great savings and quality clothing when shopping here. I receive tons of compliments on the styles and fit. My daughter also enjoys shopping here. The team is always attentive and helpful in assisting. Keep up the great work and I am sure I will see you in a week or two for new fall items. : ) Mrs.G read more

Great selection here, good amount of things on sale, and good, helpful experiences with the employees here.

I will never shop here again!! Anna (the older Italian sales woman) is very pushy and completed lied to me!! Asked if I wanted to save 15% with a rewards card. I said, "no thank you", that I didn't want a credit card, and she reaffirmed that it wasn't a credit card, just a rewards card. She told me that I would just earn points. I then handed her my ATM card and she pretended that's what she was charging me on. Then I get home and there is a little black pamphlet in my bag with the one top I purchased which reads "express credit card" on the front!! I'm so upset that she took full advantage of me and will never shop there again!! Don't let this pushy woman manipulate you like she did me :-((( !!!! Very poor service!!! She should be fired because I'm sure I'm not the only one this has happened to!!! read more

Small store and the current mgr is super pushy and has an obnoxious voice and personality. I'm waiting to shop here again until she's fired

Always a great shopping experience here especially because the staff is always helpful. Find an outfit for any occasion from casual to fitted suites. I always recommend this place. The price tags may seem high but you are paying for quality. read more

I Just made a $200 purchase. My bag is heavy of scars, body lotions. Only one bag was provided. On the way to outside i asked for an extra bag to divide the heavy of the bag and not to torn the one given. I was told that the only one can be given. Shameful read more

I like that this Express is close to home. The store is always clean and they usually have on my sizes in stock. The ladies who work there are super friendly. My favorite associate is Anna. She has an upbeat attitude and has the most energy. She knows my style and usually will quickly pull a few outfits together without asking so I don't have to run around and piece it together myself. read more

This place has horrible customer service. I won't come here again. Took another customer before me even though she new I was next. Made no attempt to apologize for doing so. Rude. Couldn't bring myself to purchase something after that. Never again. read more

Came in for my first time . I Love right across the street and don't know why I never came in more Often ! Staff member in front who was gretting from today's date around 545 pm was very friendly and welcoming . Asked what I was shopping for and have me some informative info on some feature brands. I was just at Victoria Secret next door, who has awful customer service experience . Will definitely be coming back because of the excellent guest experience ! Keep it up ! read more

I will only shop at the Dos Lagos Express because they have excellent customer service. I went to the Temecula Promenade Mall Express today and had a horrible customer service. They need to send their managers over to Dos Lagos to take notes and to learn how to treat customers. I love Express and will continue to shop with Dos Lagos but if I only had the Temecula one they would lose a customer. read more

Not a good experience for me at this location today. It was a cold evening tonight so I stopped by this exact store to pick up a sweater. I am not a small man and was looking to buy a sweater or sweat-shirt today. This store did not have any kind of long sleeve shirt, sweater or sweat-shirt in a XXL. Very disappointed with the lack of XXL for me, needless to say I will never try to shop there again. Nice clothes but none for the bigger men. read more

The only thing I hate here is that the employees are really pushy. They basically start hovering over you the second you walk in and are constantly asking distracting questions. I get that employees are encouraged to act this way by management but they really need to tone it down because it makes it hard to look around. Otherwise it's a decent store, it's clean and well-stocked and has a big selection. read more

We always shop Express and this location is our favorite! CAESAR IS THE BEST!!!!! We had some complicated exchanges and he was so patient and kept everything straight even when we confused ourselves. Thank you Caesar!!! read more

Love this store!!! Caesar the store manager was so great and very helpful!!

I have visited and purchased clothing from this store several times and I have to say that their level of service is truly exceptional. Carla helped me out today and allowed me to try on a few different articles of clothing to ensure I would get the right fit and size. I took a little bit more of her time in doing so, but all the while she helped me out with a smile. I would highly advise anyone looking for great service and amazing clothes to come and visit this Express location. read more

I do not recommend purchasing clothes from Express as they do not strive to take care of their customers. They also have a horrible return and exchange policy. I reported my issue to customer relations and they did nothing to help. read more