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    Vans

    4.5 (32 reviews)
    Closed 11:00 am - 8:00 pm
    Updated 2 months ago

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    I just came there this afternoon, staffs were really friendly and kind. I pickup my order and I need to change that in the bigget size, they still really friendly and help me change from size 9.5 to 10, and 10 to 10.5 and help me lace my shoes. Especially a girl who wear a grey sweater. I don't know her name but she is really nice and help me change shoes size 3 times. Thank you Vans, you guys always perfect as usual! I have bought 6 pair of shoes from Vans, and today is the first time I bought at Vans Tyler mall.

    Karen D.

    My son was in search for a new board. He has been riding on a hand down board his father got him just to get him started. But he's now in need of a new board so we went to search the mall at Tyler. We went to Zummies, Tilly's, and lastly Vans. Although all other stores had some great selections my son just had to get the demon slayer which vans had in stock. Not only was the girl helping us very helpful the star was the person actually teaching my son how to build his board from top to bottom. I believe his names was Brian, (I'm sorry if I got his name wrong ) but he's not someone you can miss if he's working. He's the tallest in the store haha! He was really helpful and gave my son tons of tips on how to make his board and what tools to use. All in all it was a great experience and will recommend anyone to get a board here. They were great! Thanks Vans!

    Brian H.

    Great store. Awesome service. Employees are very helpful. Bought a pair of shoes on 7/24 at 1pm. Huge selection of shoes and stocked with all sizes. Love my new Vans. Never disappoints.

    My son loved the shirt!

    Great customer service from Gavin and Sam. They were both very knowledgeable and patient. Thank you so much for making my shopping experience at your store easy and fun!

    Fathers Day Gifts
    Ralph G.

    This is the best place to get shirts and shoes for a last minute Fathers Day gift or birthday. They always have the newest gear and the staff is nice too..

    Awesome new kicks!!!

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    4 months ago

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    8 years ago

    Amazing service! Jason was extremely knowledgeable and helpful when I went into the store. I bought 3 pairs of Van's that day.

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    8 years ago

    Great service. Thank you monica and kaylee. They greeted us and introduce themselves and checked up on us

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    Ask the Community - Vans

    Review Highlights - Vans

    I came into this location after trying to find a pair of black rose old skool Vans at the Moreno Valley store.

    Mentioned in 2 reviews

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    I don't even know where to begin when it comes to this store. Firstly, the layout is always clean…read more It's always nice to walk into a store and easily identify what I'm in search of. I'm a regular there, so I've interacted with most of everyone at that location. I'd like to give a big thank you to Matthew and Jayden. Natalie as well. If customer service and product knowledge had a degree, they would all be metaphysical doctors in that realm. I've been to other locations that give united colors of Benetton energy, and thats cool and all, but generally when I come to 5.11 I'm on a mission for a particular item or nothing in particular at all. I just want to spend money and have someone not talk me out of it. 5.11 Riverside is that full send it button. Very happy to call it my home store, and always a pleasure to interact with the dedicated staff. Much love to the team. If you are in search of durable products, tactical gear, resonating customer service, swing by 5.11 in Riverside. Disclaimer: These are my personal opinions only, not professional advice. I am not endorsing, paid by, or sponsored by any business. Always verify current details (hours, menu, safety, etc.) before visiting. mikeabarrios@gmail.com

    It was my first time in the store and Tim was a big help, answering all the questions I had and…read moremaking really good suggestions for additional gear I could purchase. I needed a good pair of boots, and Tim was patient while I tried on like a hundred different pairs to find the right ones. I only got the boots this time, but I notice all their other products seem like good quality, especially the shirts. I will definitely be back, and will ask for Tim every time!

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    Rock Force - Patches

    Rock Force

    3.1(7 reviews)
    0.0 mi

    1 star for the inventory, 0 for ownership/management/customer service…read more I used to be a regular here, this was my go to spot for band shirts. Prices are a little steep at $30 but the quality was always good. The dude with the long hair who works here always helped me & was always cool with me until now. Has a distinct raspy voice which is easy to recognize. Never claimed he was the owner or manger whenever my girlfriend & I would go in there but he certainly acted like it. Not sure if it was done to avoid any heat from customers if accountability would come calling. Came here on December 19th 2023 to get my girlfriend a band shirt for Christmas. The shirt design wasn't to her liking which was no biggie, so we came back to see if we can swap it out for another shirt on New Year's Eve. Long haired dude wasn't working that day, but we were helped by a young female employee who was friendly. We came in and told her we wanted to exchange a shirt and showed her the receipt. She immediately gets on the phone with her manager to ask permission? The conversation between her & her manager was in Spanish, luckily my girlfriend is fluent. It seemed as though the owner was already defensive and rejected our request to ask for an exchange. My girlfriend asked to speak with him and he was put on speaker and immediately I recognized the raspy voice. He told my girlfriend that we only had a week to exchange the shirt otherwise we could only exchange it for another size. We explained that it was a Christmas gift bought a week before Christmas so there was no way we could've met the deadline. His tone was arrogant & unprofessional. Told my girlfriend that he explained that to me when I purchased the shirt which he clearly didn't because we were talking about him training a new employee that day. In his words he said, "If they don't ask me the policy I won't tell them". No 30 day policy or details are written on the receipt or anywhere in the store. He told us that "He's the owner & he can run the business however he wanted to". Sounds pretty shady & untrustworthy, especially to a regular customer who kept this business going. The young female employee had her mouth open and looked shocked that her employer spoke to us that way. Good job at setting an example for your staff, which we heard is getting paid under the table. This kind of attitude, tone, & behavior for a business is unacceptable. We won't be returning.

    I already knew this store since before it opened in Riverside. Therefore I already knew what to…read moreexpect. Its nice and quiet. Very well stocked with shirts, shorts, pants and many more. Nice employees, as their instore inventory grows I look forward to coming back.

    Vans - shoes - Updated May 2026

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