Great and honest service and reception. Just needed brake pads I thought, and tried 2 other shops…read more(Dobbs and Telle) who tried selling me pads and rotors at 450 a set, so just under 2000$ total. I knew damn well I didn't need rotors and after coming here I was made aware I didn't really need pads either and that the squeak in my braking was a little defect in the rotor that might have been caused by dust. So they squared me away with the simple tire rotation. As an individual that can't afford thousands of dollars in repairs unless it's absolutely needed I really appreciated the honesty. There hometown auto now and there under new management but the place was awesome and I'd definitely recommend it from my experience.

Best experience I have ever had... these people are a true blessing and I am so thankful I went to…read morethem instead of anywhere... just a few minutes with them cleared 2 years of stress with my car! I walked in with tears from anxiety and left with tears of joy!

I've been a car mechanic for over 40 years - specializing in engine rebuilds. When I can't do the…read morework myself I take it to Adam at O'Keanes. The ONLY repairs he does are those that are needed. Trust is a hard thing to find and keep these days but I know through and through if Adam says its needed - then it's needed. Case in point. I had my 78 Corvette in for an oil change since it needed it and I'd be out of town for a month so I couldn't do it. What I didn't expect is that the oil person noticed a very few ever so slight and small silver specks when draining the oil. (No other place would have noticed I tell ya.) Come to find out I was losing a piston skirt on the #7 cylinder of the engine. I had to do the engine rebuild to fix it but that paying attention, to even the most mundane of tasks, was the difference in an easy rebuild of a couple grand or whole engine replacement from catastrophic failure totaling about over eight. No doubt there are good shops out there but I don't believe there is a better one than O'Keanes.

I am extremely happy with the service I have received over the last several years…read more It's nice to have a place to take my vehicles and not feel like you are getting taken advantage of. I have never had a bad experience with them.

My AAA service towed my car to Jumpers. The mechanic, Dave, did a superb job of fixing a minor…read moreissue with my car. The receptionist, Karen, was knowledgeable and friendly. I would highly recommend this auto repair company for any repairs that you need.

Jumpers went above and beyond to get me back on the road quickly for a fair price! Highly recommend!read more

Very grateful to have a reliable and helpful automotive shop nearby. I recently had an issue with…read moremy driver's side window. It wouldn't roll back up and had come so far off track that it was sitting crooked. I had to manually get it back on track just to keep it closed until I could get an appointment. I called Legacy on a Thursday afternoon, and they let me know they could take a look at it the following Monday. I was grateful to get an appointment so quickly and decided to schedule an oil change as well since it was about time for one. After scheduling, I received a text confirmation and then a reminder the day before my appointment, which I really appreciated. On Monday morning, I arrived around 8:00 a.m. when they opened to check in and drop off my car. I was greeted right away, and the check-in process was quick and easy. They already had all of my vehicle concerns in the system, so they simply confirmed the details with me. Since it was my first time at this location, they also suggested a full vehicle inspection, which I knew would be helpful. Later that day, I received a text with a link to a detailed vehicle report. It clearly outlined what needed immediate attention (the driver's side window) and identified a few other items to keep an eye on. I really liked how the report included photos and easy-to-understand explanations. I called to review the costs of the window repair and oil change and also asked whether there were any other priority issues. The employee I spoke with was honest and straightforward, explaining that the other items could be addressed during a future visit if needed. A few hours later, I received a call letting me know my car was ready for pickup. Unfortunately, I was still at work and wouldn't be able to make it before closing. They offered to send me a payment link and explained that they would place my keys in a secure lockbox outside so I could pick up the car later that evening. Super helpful! Overall, I really appreciated the honesty, communication, and level of service I received. The entire experience was smooth and professional from start to finish, and it's reassuring to know there's a trustworthy automotive shop nearby. I'll definitely be returning for future maintenance and repairs.

These guys are awesome and very knowledgeable and easy to work with for all kinds of automotive…read morerepairs. If you are looking for honest automotive repairs and not the old bate and confused from highly advertised automotive repair company then I highly recommend this company. Thank you for repairs on our Honda.

Went there on 9/2/26 to have the oils in my differentials and transfer case exchanged at the…read moreMchenry, ILL., location. I have used Dobbs before and I have been happy with the service and price. This time there was a serious breakdown in communication between the manager and the mechanic working on my F150. It was well established between me and the manager that with regards the rear differential that they were to extract the oil using the positive displacement suction fluid extractor to remove the oil from the rear differential. I did not want the housing cover removed or the gasket R&R. However a two hour job became a four hour job because somewhere the communication between the manager and mechanic broke down and the mechanic did remove the rear differential housing cover. This was a 2017 F150 with less than 100,00 miles and had never experienced any leaks what-so-ever. Only when I inquired as to why it was taking so long was I informed of the situation. I am not disappointed in the work quality, except for the fact that my rear differential looks like a third rated shop performed the task with all the sealant all over the housing. However, I am disappointed with the system failures at Dobbs. One being the lack of communication and staffing. The manager was also performing tasks on other cars while the other mechanic worked on my truck. The computer system there is jury rigged and the manager had to quite frequently shuttle from a computer in the bay to a computer in the reception area, and he was overwhelmed. The shop was severely under staffed and the manager was overloaded with other tasks probably contributing to the communication failure between the two men. Also, they should have provided a lifetime warranty against that seal leaking. It had never leaked since day one and as I said I had almost 100,000 miles on it. I only got 12 months, 12,000 mi warranty on the rear differentisl for leak as I see it. Common knowledge would be when seals are changed the is a greater chance of leaks after that. Now I haven't given up yet on Dobbs, but the higher up guru's need to take a better look at how that shop is managed and operated.

Nobody on the front desk, had to wait 30 minutes just to book my car in. A simple oil change took…read moremore than a day, as they had a backlog of other jobs ahead of me. Service is slow! Prices are high! Probably would have had a better result doing it myself!

We took my nephews car down there twice. As soon as they fixed it as soon as we got off the parking…read morelot the problem resurfaced again, car shut down. Took it back and he kept it for another week. Charging more money. Again we drove the car off the lot, half way home again the car shut down. The worst mechanic and very dishonest, go someplace else. This is not the Don that owned the business years ago new mechanic and very dishonest!!!

Been coming here for years. Very helpful staff consistent pricing always get my car back on time…read more Thanks

This place has AMAZING customer service!! I started visiting for my oil changes this year. I am…read moretreated like family! They have a very comfortable waiting room with super snacks! Plus they help support the students at Rockwood Summit High School by donating oil change coupons to the biodiesel club. You can buy a coupon for $15 at the high school and use it to fully cover the cost of a regular oil change.

I started taking my car here when I first moved to the area, about 2 and a half years ago. I'll…read moreadmit I was lured in by the coupons I get in the mail that advertise an oil change for $20. This also includes changing the oil filter, and a look at the brakes, among other things. Frankly, it costs more for me to change my oil myself than to have them do it, so I let them. I went to this Midas 4 times between 2010 and early 2012, and never had a problem. Then I went again this week. I dont know if there was a change in management or what, but it was quite different this time. I found the manager or the person who dealt with the customers to be infuriating. He lied to me and his poor grasp of the English language (he's American, born and raised, BTW) was maddening. First, the oil change. My car takes 7 quarts of oil. The coupon I used (and have used in the past) specifies that it is good for up to 5 quarts. Despite this, I had never been charged for additional oil in the past; this guy tried to charge me. More than that, he also tried to charge me more for my oil filter because it wasnt the kind they typically use or some such nonsense (they had never tried to charge me extra for this before). When he first told me this, the additional charge for the filter was $9. As he continued to talk, it went up to $11 and then to $13 or $14. I protested the increased cost and he showed me on his computer where I had "paid" in the upper 30s for this work in the past. I dont know where this came from though, as I looked at my credit card statements from previous trips to Midas for an oil change and the charges are clearly $20 plus tax. I could see this wasnt going to be good, so I changed the conversation to another problem with the car. After agreeing to get other things fixed on the car, he told me he'd do the oil change for free. Yet, I was somehow charged $20 for it. After getting my car up on a jack, he told me that I needed a new tire. He showed me that my tire's steel belts were showing, so this was a legitimate problem. Honestly, I dont know how I hadnt had a blowout up to that point. I asked if they had a tire. They said yes, but it was one I'd never heard of. He told me they could get another one though. I asked if they could get it that day and have it installed that day and he said yes. As we looked through his list of what others were available, he changed his mind and told me he would not be able to get the tire and install it same day. So I got the one he had in stock. When he went to change the tire, he kept saying how one of the lug nuts was going to break. They he would continue by saying if it breaks. Which is it? Is it going to break or is there only a chance of it breaking? He just could not wrap his head around this concept. In the end, the part that was "going to break" didnt. Makes me wonder if they know what they're doing. The third problem I had was the biggest: the brakes. Two times ago when I brought the car in, about 10,000 miles ago, I asked how the brakes were (remember, brake check is included with oil change package). They told me they were ok, and that I could get another 10,000 miles out of them. The last time I came in, I asked again, and they said the brakes were fine. So this time, I expected the brakes just about needed to be changed, so I told them to look at them. They did and told me the brakes were shot, needed to be replaced, and that since I'd been riding with them like this for so long, I needed new rotors too. I was really upset with this, because if they had done their job in telling how the brakes were previously, this wouldnt have been an issue - I could have had them replaced last time without replacing the rotors ($180 for the pair). I can tell you the brakes were no worse now than they were last time I took the car in. So to sum up, their incompetence/negligence cost me about $200 due to the issue with the rotors. They also charged me an extra $50 for a brake sensor (I could have told them not to, but wanted to prevent this in the future, so I let them), but after I got the car back, the sensor didnt work. For all this, I had to sit in the hot waiting room for 4 hours plus on a 100 degree day. The initial estimate they gave me for all this work was around $340, but it ended up being $560, and that was with a coupon. The manager/customer service guy seems to have forgotten to add in labor to the estimate. I dont know if it was just this one guy, or a change in policy or if some of the people there just dont know what they're doing, but I will never take my car here again.

Absolute Scammers!!!! Said it was going to be $150 for a diagnosis then called back 30 miss later…read moresaying it will be $600 and we already charged you $75 for an OBDII reading. MECHANIC is An ASSHOLE and is lucky he didn't get near me. NEVER EVER BRING YOUR CAR HERE!!!!

Hi, as a former Don's automotive customer literally the first day this shop opened I came in to get…read morea quote for a repair on a 2003 Cadillac Escalade he gave me a price which was $1300 but when I asked "is it ok if I get a piece of note paper of the price?" he shook his head "no" the dude's name was Chris and he's kind of a jerk. This shop isn't the same as it used to be sadly when it was Don's automotive. Not recommended, SHADY.

Paid $1000 to end up in the side of the road 2 days later. Owner would not look at the car again or…read morerefund any money. Felt extremely taken advantage of. Would most definitely recommend people NOT go here!

Overpriced!! Unreal diagnostic tests and fees for everything. They even charge a service fee to use…read moreyour credit cards. They racked up $3,300 on my ticket for 2 cars and got out with the same car problem. Check engine light is still on in both cars. Watch out for their maintenance guidelines, and unnecessary work. I would simply avoid taking my vehicle there for anything.

Gary went above and beyond to repair my tire - driving down Hwy 30 and suddenly 12psi on rear…read morewheel...I literally rolled into his drive without an appointment and without my cell phone and he had it diagnosed (nail in tire) and repaired in less than 15 minutes. We have done business with them in the past and have always been satisfied but today's rescue was incredibly appreciated. Check this shop out for your service needs.

I took my car in for state inspections. My emissions didn't clear bc it wasn't ready to read(that's…read moreperfectly fine not their fault) but what is a problem is them trying to tell me I needed a new Tie rod to try and get $400 from me so I failed safety. I decided to take it to a different place for a second opinion and they said that it was perfectly fine. It's really frustrating that they couldn't be honest. I do not recommend them for inspections. I am very disappointed bc they did a great job with my muffler system on my old car a few years ago.