Very creepy vibe from the worker that "helped" us. I believe he was the manager. No small talk whatsoever- he didn't even said "Hi" or anything. We were just told to pull our car up and leave the keys inside. After he was done helping a customer that was there before me, I had to walk up to him to let him know what I wanted/needed done! Not sure how they would have known what grade of oil to give me had we not spoken...? The price was about the same as other places. Overall a very odd experience. Only reason I gave two stars is because they were pretty quick- about 20 minutes. But I still will not be coming back. read more

Always fast and easy to deal with. I would never get my oil changed anywhere else in Lakeport.

I dropped my kid off at practice at 3:15. Was done with my oil change by 3:30 (even though it was hot as balls out) .. so fast service.. Everyone was very nice.. so nice staff. Didn't have to fill out a bunch of paperwork and give a blood sample... so hassle free. Thank you. 5 stars from me. read more

I almost couldn't believe how rude the bald guy Mike is. My first experience with the guy I figured he must have had a hard day and didn't think to much of it. But wow! The second time he was even more of an ass. Very unprofessional . Never asked if they could do anything else or what kind of oil I wanted. Totally made me feel like I had done something to offend him, but all I did was walk in and ask if I could get an oil change. They weren't even busy Take your business elsewhere, no one deserves to be treated like that. read more

Express Lube Oil - No wonder nobody is here. - Auto Repair Near Me - Lakeport, California

Why would you forget to put back an oil cap when i just returned my car to you guys for forgetting to put OIL when I asked you to change my oil in the first place. Don't go here! They can't even get a simple operation right TWICE!!!! THEY DON'T CARE! Don't be fooled! read more

If you are into rude, and unfriendly, this is your place! The guy at the service desk had a look on his face the whole time, as if he had just stepped in dog shit and was pissed off at me about it. Nor have I had anyone make me feel as if they were angry to take my $97.00 for a basic oil change! I even had to reset my own mileage computer. The Hispanic Gentleman that was doing all of the work did however, manage to change the oil without a hitch "So Far!" I will not make this mistake again!!!! read more

I went to Express lube oil today and was very pleased with their work and the time it took to complete the job. In and out. Painless. Great job, great efficient work completed quickly. read more

Was quick, even checked my AC/ condenser hose for a possible leak ( blowing it out) no charge. Topped off my fluids, checked tire pressure. Great price! (Under $80) I've spent well over $100+ at Grease Monkey and Jiffy Lube read more

Bring both vehicles here to get oil change. Fast and inexpensive. Staff is friendly. No pressure on add-ons or recommendations. Lobby has lots of magazines to browse through. Have had no problems or issues. read more

I was very happy when I left. I was super worried about my check engine light was on and asked if they could check it. They said sure and I found out it was nothing. Very fast and efficient, same day oil change and window washer service. All fluids and tires filled up, too. Everyone was polite. If you want it done fast, go here. read more

Pulled up and there were a few cars waiting. Went inside to check out the prices and ask a few questions and the person I spoke to was incredibly rude. No greeting, just announced that it would be $30 minutes til he got to me. I had no problem with that and tried asking him the price but he just stuck his hand out and said "Keys." I repeated that I wanted to know the price since the pricing board on the wall seemed to be all messed up and I couldn't tell. He said maybe another two sentences total to me, but treated me like I was an imbecile. I told him I still had to grab some stuff from my car and he walked away without saying anything else. The real kicker was the woman who had been sitting in the small lobby when I got there. She said she had been there for 15 minutes and he hadn't even acknowledged her yet. After that I decided to go somewhere else. I ended up going somewhere that was a little more expensive but well worth it. read more

Me, my parents and my brother have come here regularly for years to get oil, filter change and minor other work. Never had Issue with the Owner or workers. The work was done thoroughly, in good time frame as well as price. read more

Mike and them took care of my vehicle and went above and beyond to get me a new serpentine belt after mine broke. I am not a local, do not know anyone in Lakeport besides my boss. Called more than 10 shops before and they couldn't get me in that day. Mike did and I appreciate their work. Saved me a 40 mile tow home. read more

Feel confident having my oil changed here and anything else they can provide such as an interior air filter after all the fire smoke we experienced last year. They don't push you to do anything extra, but make great suggestions if they find something wrong or if you ask about a car problem you've noticed. read more

I have been taking my trucks to these guys for years for oil changes. Excellent service and good prices.

I use to take my cars there back in the 90s since the owner at that time was very professional and courteous. He must've retired! The bald guy in the raiders get up (I'm from Oakland and a big fan) Was extremely rude to us! My husband and him had a blow up After, some guy cut in front of us. We brought it to his attention.. But, he said 1st come, 1st serve. I tried to explain to him The guy pulled in after us. But. He just kept repeating those words like he didn't want our business. When we first pulled in He told my husband It would be a 45 min wait. And, that's all ..no questions answered. He wasn't professional at all. After all the arguments and yelling I told my husband "Let's go somewhere else " That's when we called Lakeport Automotive. They made us an appointment! And, sounded very kind and business Like!!! Never again, I also wondered about the positive reviews. Then, I figured They must be friends Or, family to compliment them! read more

I am going to give Express Lube five F's -- Fast, eFFIcient, Friendly and inFormative. Had a great first experience with them today and will definitely use and recommend them in the future. read more

Extremely rude owner and employees. I drove away. I recommend everyone do the same. Second experience being treated like I was an intrusion. Sad place read more

Fast, cheap, quality work with friendly customer service. Oil change included check-ups of fluids, brakes, tire pressure, and cabin air filter; all of which he went over with me. read more

Rude, Rude, Rude I have been here a few times. And each time the men working there are rude and yet I keep going back. Well, not anymore! Both guys, (I assume they are the only two that work there) don't care about the quality of work they do. When you ask a simple question like how are the fluids looking or do they see any leaks. They respond with "everything is fine". I highly doubt they do more than change the oil and filter. It seems to me like they are more interested in getting the oil change done fast so they can sit around and BS vs. work. Last time I was here, they scolded me as I pulled up. I was rudely told to move my car, mind you there are no signs as to where to park. When they got done with the oil change (it was raining) they pulled the car around the side and left the window open and of course rain was entering the vehicle. Not a sorry, or anything from them, just pay us now. This place is more about the transaction than the service. Lake County deserves better. Unfortunately this place is why I take my business elsewhere. read more

I am a busy general contractor. I have had my oil changed by this business for the last few years. They are always closed on Mondays, like a restaurant (?). I rolled by on a Monday and made a note of their hours. Posted on the door: Tue-Fri 8-5. Sat 9-12;30. Fine, I figure I can roll in on Saturday. I showed up at 11:55 last Saturday. One guy working, one car just finishing up. He was putting the sign away and rolled up one door. Gave me a blank and somewhat annoyed look: "We're closed." I say "then why does your sign on the door say 9-12:30? " We close between 12 and 12:30." "It's not quite 12 yet." No reply; turns his back to me. Bad business move in a small market like Lake County. I spend upwards of 600 bucks a year on oil changes for two vehicles. Upshot: Sorry guys, you just lost all of my business. I will take my oil changes to Ukiah or elsewhere. read more

This is a great place if you ever need to get an oil change. They worked fast and efficient and only took up to 15-20 min tops. At first I pulled my car into the wrong entrance and thought maybe they were upset with me or irritated. Turns out that happens often so understand how that can be annoying. Other than that they were great! I highly recommend the service this business has to offer. read more

My Version/Perception: I pull in and over to the left of the garage, THE GUY comes out shaking his head no at me, looking irritated. (His attitude irritated me, i figured maybe i was reading too much into his shaking of the head.) He says, no, you need to pull around. Ok, I ask how long is the wait, he says one car ahead then yours. So i pull around leave keys in truck. My sister was meeting me there, I was going to pay for her oil change also. She gets there, after a couple of minutes, I tell her go take your keys to him, so he knows your getting an oil change. She does and tells him, that I am paying for hers as well. There was a vehicle ahead of hers. My truck gets done, it is pulled around and parked. Hollace (my One yr old son) is asleep so I pull the truck forward maybe a couple of feet, so its parked in the shade. I put Hollace in his carseat. While, I'm doing this THE GUY comes out and is looking in my direction and saying something to my sister. Lynn tells me he asked, "is she going to pay"!! Guess he thought i might try to make a run for it, even though Lynn had told him i was paying for hers and he has my license plate number. REALLY! So I am sitting in the passenger seat with the door open and he comes out and tells me i need to move my truck.(I'm not blocking anything) Now, I'm fuming!!! I say, I'll pay for mine. Lynn we will get your car done somewhere else this guy is ridiculous!!! He says, what are you waiting for?? I said, "She told you i was paying for her OIL CHANGE!! He tries to telling me i needed to move my truck because they have limited space. I would still be in the parking lot! I told him i was parking in the shade because my son was asleep in the truck. He shrugged/smirked, my interpretation:he didn't give a crap. He kind of tossed/flung the receipt my way and i said, "don't worry, i won't EVER be back and i will let my friends KNOW. I have gotten an oil change several times at this location and this was my first and last bad experience. For a small town business not a smart move. I work to hard for my money to spend it where i would EVER feel i was treated disrespectfully. Unfortunately, I do not know THE GUY'S name. However, it's always the 2 same guys working there. The one who does the oil changes and the guy who works behind the counter. read more