I received my order today, 9 days after ordering. I was a little bit disappointed delivery time given the fact that I really needed these supplies and I felt that "Express" but just that. However I do have my product now and all is well. Thank you. Will order again from the supplier when necessary.. read more

Today would have been my 3rd order from this company, but, i can no longer deal with the rudeness and seemingly annoyed customer reps i have spoken to, EVERYTIME i call, when asking a question. 'Additionally, their web site has errors as the part # i was told to order displayed the incorrect product, as attested to by the woman who i dealt with. Didn't get her name, my fault. I called my medical rep who referred me to indemedical.com. 800 380 2108 Great customer service as well as LOWER PRICES! Learn how to deal with Senior Citizens. read more

This place is great - they are a pleasure to work with. They typically have the items that I need in stock at a reasonable price and shipping was quick. I've checked other places like Amazon, but many times the items on Amazon cost more and/or they don't have the items I need. This place even put me in contact with manufacturers whenever I have questions about specific products. I just wish more companies were run like this place. read more

CSR "Destiny" was not very customer-friendly upon calling; truly lacks a sense of humor. Apparently, you cannot set up autoship via their website. She didn't take kindly to my humor to "snap to it, this is the 21st century." Destiny was clear that she handled the autoship orders and this is the way she likes it. She remained silent when I suggested that web-based subscription capability would save her time. Anyway, after she informed me that they were out of stock, I went with another vendor we have dealt with - SimplyMedical.com - and at a much better price. read more

Great company to work with. I have been in the healthcare industry for many years. This is the only place I purchase items for my clients as well as for myself. read more

I use urinary catheter leg-bags. When my catheter is changed, I am often given a bag to replace the one I had been using. These replacement bags are not as good (at least for me) as the ones I buy for myself. Finding a dozen of them at a great price on Express Medical was awesome. Delivery was quicker than "on time," and the package arrived undamaged. Kudos! I use other medical equipment and, next time I'm in the market, I'll check with ExMed first. read more

I placed an order with Express Medical. They sent me tracking information for my order. I tracked the package and it showed that my package had been delivered. It was nowhere to be found. I checked both my mailbox and my porch area for it. I then contacted customer service with Express Medical and they told me that I had to contact the postal service. I did contact which I did not get a resolution. Express Medical treated me as that I did not deserve any attention for my order was small compared to their other customers. Chris the customer representative that I spoke with made me feel it was my responsibility in finding my order. For all I know it may have been taken by a porch pirate. I have purchased from them in the past. This will be the last time I make a purchase from them. I will make future purchases from Allegro Medical. read more

Had been customer for yrs. Recently reordered product and rec'd email confirming order but short shipping due to back order from manufacturer. Received order but with wrong product. Per customer service Express discontinued carrying what I ordered so they took it up on themselves to substitute what they had on hand? Asked about approval to do so she replied never thought to do so?? Asked to speak mgr, held for 15 min then given different story about manufacturer discontinuing the item not them? Asked why no permission never got reply. Told product still active on Amazon, told " then order from them." Horrible attitudes and poor service especially for a medical supply house. Prior problems with back order, pricing errors, and miss-shops but wanted to buy from family business so stuck with them. Can't trust them if product needed for daily medical need. Sad treatment. read more

Was no longer to order Addipak on Amazon. Found this site and they met my needs and the price was right.

Looking for medical supplies needed for my son after his recent release from a long stay in the hospital, which he needed at home during his very long recuperation. This is the only place I could seem to find the most closest equal items to what he was using in the hospital. The time of delivery from time of order was quick and the order was accurate and as I expected. Will order again. Thanks. read more

Always delivered quickly and discreetly. Easy ordering. Great customer service.

I was very pleased to be able to find the exact preparation of the medication I needed. The cost was comparable and the delivery was prompt.

I really like the ExMed website. It's well organized and easy to read and understand. They are prompt with deliveries, items are packed well, and are consistently sent out quickly and discreetly. I have shopped with ExMed for many, many years - they've never let me down! read more

Found one of two items needed. Received before estimated delivery date. Happy with the bandages.

Website is relatively easy to use (best if you have a specific product number), and the shipping was faster than promised. The product was exactly what was ordered. read more

Outstanding customer service. I needed supplies for a family member. All supplies shipped quickly and arrived in 3 days. All items packaged well and in discreet packaging. I reccommend Express Medical Supply to anyone who finds they need home medical supplies. read more

I needed some catheters, but I was not really sure what to get since it was my first time. Their customer service staff was great and helped me decide on what worked best for me. The order arrived before the predicted time as well. They have earned my repeat business. read more

I ordered a mirror from this mail order medical products company. I received a scratched and abraded piece of plastic best described as junk. I'd normally toss something like this but I have to go to the trouble of packaging and shipping it back to get my $22 refunded. read more

I ordered a box of Coloplast Speedy Cath's on Monday, they shipped the same day, and arrived on Wednesday. Customer service was very helpful in getting me the right size and very friendly. I will defintely order from them again. read more

If you need medical supplies and want caring customer service go elsewhere. Purchased diapers from website based on catalog I was sent in mail and verified choices on website before ordering online along with other items. The diapers had changed names but the order number was the same and said what it was formerly called. When they arrived I didn't get what I ordered. I used one for my bedridden husband but it was such poor quality I knew I had to return them. I called and was treated so badly. I was told they can not help if the products do not match the products in the pictures because their manufacturers are changing them without letting them know all the time. I told the man that was not my fault. He said I could return them at my expense minus the package I had opened. Then to make matters worse I told him I had turned to their website to order diapers because Assurance had changed their design and I have a disabled husband that is bedridden and need to find an alternative. Instead of "Oh I'm so sorry to hear that", he said,""all our customers are disabled". Zero compassion read more