Call from staff to help get things started and give information. The online process was…read moreunderstandable.

I rented a unit here and my monthly storage price increased suddenly by over 70%. And this was just…read moreafter the first few months of renting the unit. I spent countless hours organizing my storage space and building shelving. I followed all of the rules, and yet just weeks before my price increase, management threatened to kick me out for "being there too much during business hours." Very bizarre. Great location. Nice facility. But my plans to rent long-term from this company certainly changed. I waited almost a year to post this review for fear of retribution, but I have long since severed my relationship with this company. I would not do business here again.

I have been a customer of Everett Downtown Storage facility on McDougall for over 10 years. It's…read moreclean, safe and secure and the staff (Tony, Shelby and Stacy) provide excellent customer service. I find it to be a great value and I highly recommend EDS to my friends. I rest easy knowing that my belongings are stored securely and readily available when I need something. Dave B

The McDougall facility is the best storage space I've ever used. Not only is it clean and secure…read morebut the manager (Sunny?) goes above and beyond when it comes to providing excellent customer service. Because of my work schedule, I'm frequently here after hours when it is dark. I love being able to park in the loading bay and close the garage behind me for extra security. Recently, I failed to close my storage unit properly and Sunny called to let me know right away. With their technology she was able to tell my unit was open and kept an eye on it with the security cameras until I was able to come and lock it.

My very first experience with a storage unit and it has not been a good one. Having drove to this…read morelocation TWICE during business hours, without a sign explaining why no one was in office, and also being hung up on by the representative when I asked her to call the store because no one was on site was the cherry on top. We had driven there 45 minutes before and did not want to waste a trip to get the unit we put on hold. After calling THREE TIMES, they were closed for "health and safety reasons," with no SIGN, NOTICE OR KNOWLEDGE BY THE PEOPLE ON THE LINE. Good luck with this place, unless their service is STELLAR when we actually see them, I don't see myself updating this review.

Haven't gotten off to the smoothest start with this facility but their staff have worked very hard…read moreto make things as easy as possible for me. Unit rental was easy, moving in was fairly quick and you won't find a better deal for your money especially considering the surveillance and climate controlled units.

Super helpful with my recent shredding and recycling project. I am returning Saturday, May 2 for…read moretheir special event. Thanks for the Great service!

This place is amazing and has the best customer service. Zakiya and RaeJean are both great and were…read moreso helpful when we stopped by. They helped us find exactly the right storage space and even let us try a couple to find the right one. Everything went smooth and just really could not ask for a better space to store things. Highly recommend this location for storage!

Through all my moves around town and helping friends move since 2012, there have been many employee…read morechanges at this little mini storage. Everyone has been friendly and helpful. The price is reasonable. The units are always clean. The dollies and flat carts are in good working order. I would and have recommended this facility. Even when I had an issue with my gate code, I was patient and they were apologetic. Bring the kindness and patience to your situation that you would want someone to bring to you and things work out.

Employee's were very attentive to my situation and helped me thru a difficult situation. All the…read morefeatures you'd expect at a fair price. I say A+ Thank you!

We've had two units here for 8+ years . Never any issues…read more When I go I usually see someone walking around. Feel security is good, love the new sliding doors at the loading bays. No complaints.

Laura is Really rude and pushy on the phone. I made a reservation online and she called the next…read moreday. She didn't introduce herself, and with a lot of attitude she wanted to inform me that that if I wanted a unit, she was unwilling to honor the reservation online and she would need to immediately charge my credit card. I told her I would need to talk to my husband first and then she hung up on me! Wow! I booked at CUBESMART instead! There I got the same sized unit for MUCH cheaper and the staff were great.

It was a nice facility but they kept raising my rent every few months, when I moved in I was paying…read more$70/month but after about a year it had gone up to $140/month, citing "This change ensures that we can maintain the high standard of service you expect from us."

Raised our rent. Went from $138 to $222 and we've only been here since September lol. Says it was…read morefor "increase in security" but it actually all looks the same. they aren't increasing security, just taking advantage of the fact that you don't want to go through the hassle of moving your stuff again. Our January project is to move storage units because of this. Highly exploitative and closing at 7 is a huge inconvenience. I don't believe places should be able to raise the prices whenever they feel like it. Gross. Just a fair warning to whoever else wants to rent here. Also, the "half off" discount was BS. A bunch of random fees made the price the exact same for the first two months. Expensive. Exploitative.

This place is Awesome!! The manager/owner Abraham lives on the property and is the absolutely…read morewonderful to work with and goes out of his way and above the call of duty to help you! The Storage facility is extremely clean and you'll be happy that is completely paved with asphalt! Looks Great. Can't say enough good about Abraham and Larroc Storage!!

From the owner: Self-Storage Simplified read more

Our family stored at Peoples Storage in Everett for close to 10 years. We love the facility for…read moreit's ease of access, low prices and the management. The staff has always been friendly and always helpful. The the unit was secure, low priced and the facility clean. All the years we stored there, and we had two units, there were never any issues. They even offered us cold bottled water when we were sorting our stuff on a hot summer day. We loved that the staff were responsive and security minded. It makes a big difference compared to a few places we tried before. We will tell our friends and when we need storage again, we will return. Thank you for a pleasant experience.

do not go here!! the management is extremely shady as well as very nosy…read more they will walk by your unit a minimum of twice while your moving your belongings, as well as try to get extra money out of you, KEEP YOUR RECEIPTS! they may conveniently not show payments made till proven, then its still a hastle.. BE WARNED!!