This location has moved to 8107 NW Expressway and it has improved ten fold. It is massive. Large customer area, plenty of parking. It is a fresh new penny for sure. The customer service was spot on. Fast and efficient. There is a sign on old location door of the move. read more

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I went over here to register a new car I had just purchased. The lady seemed to be in a bad mood. She told me she couldn't accept the title, as it appeared to be hand printed instead of in cursive handwriting from the seller. This was after I waited in line for 20 minutes. I then went down the street and found another tag agency that said there were no issues. Happy I didn't listen and got the new car registered. read more

Very disrespectful upon walking in 3 mins before closing, all there employees yelled "CLOSED" I went to speak to mention that they had 3 more minutes and they all proceeded to cut me off saying "ALREADY CLOSED" I do not recommend going here at all! read more

Express Tag Agency - Departments of Motor Vehicles Near Me - Oklahoma City, Oklahoma

This place was great but I think they're allowing bitterness to take root. This review might be written to the I'll tempered customers who've pushed the employees into bitterness, but the projections from the employees onto the customers should stop They are not willing to be transparent with their license renewal program and they are okay with letting you wait 90 minutes without giving you any idea of what to expect off of the information they have They used to take appointments but do not anymore. I tried to ask if they could tell me how many people had an appointment on a certain day so I could anticipate a timeline and they declined to look at their list to tell me. They iterated and reiterated the easy to understand dynamics of how a person with an appointment gets priority before someone who walks in but they were just unwilling to make anything easier for an exceptional government taxpayer to plan a visit read more

I have been to this tag agency once before today, and they were extremely slow. I waited in line for almost an hour. I thought they might be having a bad day since the real ID was new. I decided to try again today since I was in the area. When I went in there were 3 people at the windows and 1 in line ahead of me. After about 10 min. one customer was finished and left. The lady helping her got up and went to the back leaving ,now, 5 customers waiting in line. After about 15 more min. I left leaving 6 people still in line and the lady had not returned from the back. I think they need to take Express out of their store name. I will never go to this tag agency again! read more

Came to them with a title . And said there was a problem.. I left and went to a different agency and got my title problem resolved.

Express Tag Pros & Cons. Pros: + Incredibly friendly, and knowledgeable staff. They are well informed, and they communicate what is expected of you as a customer in a non-condescending manner. + When you pay for your tag, many tag agencies will charge an additional $1.50 for the renewal reminder postcard to be mailed out. Express doesn't charge the $1.50, but they still send the reminder. Also, Express sends the reminder when it's almost time to renew the tag. This is unlike Northwest Tag Agency that will take my $1.50, then turn around and immediately send me the reminder in the mail telling me that I need to renew my tag next year. Explain to me how that's helpful? "Hey, you need to renew your tag. Sometime in the future." -_- + It's right next to Little Mike's Hamburgers. Get a burger right after you get your tag, or updated driver's license. Cons: - They have a pony in there sometimes. It's actually a dog, but it may as well be a pony considering how big the thing is. It has a resounding bark that will make your heart quiver a little. Also present are some birds. Maybe it's just me, but I would prefer a place that isn't also a part-time zoo. - It smells... weird in there; kind of a musty smoke smell, comingling with the smells of the aforementioned zoo. - They're pretty slow in getting things done. Not because they're ignoring you, but because they take their sweet time with each customer. Not a huge con, unless you're in a hurry. The issues above are mildly bothersome, but I'm impressed with how helpful they are that I can be forgiving about them. Except that freakin' scary pony. Keep the ugly pony away from me. read more

So I've come here in the past for a renewal and it was no problem. I will say that yes this location smells like nasty cigarettes and they even have a litter box under the desk. Questionable for sure but the real issue here is they don't know their stuff. I came in with a letter from my bank saying they had no issues with me changing my last name to show my new married name and adding my now husband to my registration. They called the state and they said it's not legal "". Tell me how it's not legal to change your name to reflect your new legal name lol I quickly left and went down to northwest tag which is waaaay nicer and more professional of an establishment. All I had to do was " sell " my car to my new name and my husbands name and got an updated registration showing my new legal name and my husband on there. Don't waste your time coming here 8 min down the road from this place is the nicer northwest tag agency read more

There's a nice young man that works at this tag agency. I don't know his name, so we'll call him the Friendly Tag Man (FTM). Every time I've interacted with FTM, he's done his job quickly and was pleasant throughout the entire interaction. Unfortunately, he's not the only type of person that works here. Don't get me wrong, everyone else that works here knows what they're doing, but none of the other employees are nearly as friendly and helpful as FTM. There's one lady in particular that constantly looks like she's popped a fresh Warhead® in her mouth, so we'll call her Grouchy, Warhead®-Face Lady (GWFL). As her name suggests, she's grouchy all the time. This is the only tag agency I go to (since it's closest to my house) and in all the years I've gone here, I've never seen anything that resembles a normal neutral face; just a whole lot of eye-rolling and churlishness. There are other people that work here besides FTM and GWFL. I don't know their names either, so we'll call them Not Nice, But Not Mean Ladies (NNBNML). I don't think I need to expand more on them. Finally, (and this has been mentioned in other reviews) this place has a weird smell. It smells kind of musty, as if there was some kind of water damage that was never fixed. It's smelled like that for years, so I don't think they'll be doing anything about anytime soon. You've got a one-in-four chance of either have a great time or a terrible one and a one-in-two chance of having a okay experience. If you like those odds, give it a shot. If not, you should probably check out a different tag agency. read more

Nope. Never again. They did what I needed, renew my license. But man, it smells so bad in here, I could not get out of here fast enough. There is a litter box in view of the counter, but it has to be something more than that. I just hope I wasn't in there long enough to pick up any of the smell onto my person. I read reviews about friendly and helpful staff. They must have been off work today. The person who helped me could not have been described as friendly. I can't say more without being meaner than I want to be. I know this is probably not the most fun job in the world, but I can't imagine it's made better by the putrid stench. Someone was EATING food while I was in there, and I can't imagine eating anywhere that smelled that bad. I did not want to touch anything, or sit, but of course I had to do both to renew my license. It's like if workplace from act one of Joe Vs The Volcano (the most underrated film in Tom Hanks' esteemed filmography, BTW) was a tag agency on NW Expressway in OKC. read more

Front desk is rude. Stop seeing people an hour and a half before closing during their only 3 hour window of being open. I recommend using literally any other agency. It also smelled like cigarettes to an unbearable degree. read more

They were great, with this COVID going on I need to get my new sticker for my plates. I call told her my Selena and she did it over the phone since I a disabled and on oxygen. We're very helpful. read more

Cody is an amazing young man who grew up in the tag agency business. His knowledge of the profession is truly unparalleled, and he's always eager to serve his clients with courtesy and distinction. MAJOR thumbs up from THIS consumer! read more

In the ten years that I have been using this tag agency, I have never been treated as poorly as I have been treated today. I went in to get my tag and pay my sales tax for my new motorcycle. When I walked in there was a young lady who was doing REAL ID's and was VERY short with me and was very condescending (not to just me but to everyone she served). I proceeded to the window where a guy was being trained. I showed them proof that I was a veteran and gave them the required documents. Nancy (one of the trainers) immediately questioned the validity of my veterans documents and said she had to call the Oklahoma Tax Commission to confirm I could qualify for the rate for veterans. I wanted a new plate for my motorcycle as it was brand new. She questioned my request and explained I wouldn't qualify for the new rate. In the end, I was correct in my requests but I had to be treated like a criminal in order to receive the rates and plates that I qualify for. I was always willing to tolerate the smell of cigarettes and watching their staff using vapes while I was waiting for to use their services, but today I have made the decision I will no longer use Express Tag on NW Expressway. read more

I always go here to pay my auto related bribes to the state of Oklahoma. They are always nice and I get helped right away. I've only had to wait once and it was only for 10 minutes. Driver License is a different story, but that's everywhere now. read more

Pretty sure they couldn't be less helpful or more rude. Place smells funny also, like covering up smoke smell.

I've always loved this place, which is weird, considering they take my money every time. HA! Staff are always very friendly and helpful. If you want to take the sting out of paying silly taxes to Bug Brother, this is the place to go to. read more

First off the place smells like an ashtray and has dying plants all over. All three of the workers have terrible customer service with nasty attitudes and act like they don't want to be there. You'd think they would have more people from other states to know what to do in certain situations, but no out of state documentation confuses them. After dealing with ridiculously unprofessional attitudes we finally got the job done. I will never be back to this place though. read more

So... what? It's so weird here. Kind of... okay, here: Have you ever seen Beetlejuice? You know, the one with Winona Ryder. You haven't? Oh, uhm. Well. I haven't seen Braveheart, so we're even. Well, the waiting area felt a lot like purgatory in Beetlejuice. That weird place you go when you're dead is purgatory right? Yeah. just eerie, grey, and strange. But the fellow who did my business was friendly and such. Did his job without making me feel like I was ruining his day because I needed to renew my I.D. that's been expired since September. It was $10 to renew, so that's nifty. I was expecting it to be more. read more

Wow! Don't go at 8:30 on Saturday. I was told to sit for 30 min. They could not help me renew my drivers license because it was 8:30 and they don't like to do those till 9. It smelled like cat and cigarettes. read more

Nancy was so nice but I got here at nine and the person who does the driver's license was late to work. She was 20 minutes late. I could tell by Nancy's professionalism that she didn't want to indicate how often that happens, but she did indicate that there was no telling when she would get here. I think the boss should help Nancy out & get more reliable help! read more

This is the absolute slowest tag agency I've ever been in. The only reason I used it is because they were open until 12:30 on Saturday. We got there at noon and there was a line and 2 women working. We stood in line while one was working on drivers license and the other worked on one customer until 20 after then instead of helping the next in line she walk away and came back 10 minutes later reeling of cigarette smoke, REALLY? We finally got waited on by Smoky and the line had grown behind us and we had to wait on the other lady to get my wife's license renewed so we stood to the side waiting for that and that lady informed rudely that we needed to sit down it would be a minute. They both moved like molasses in the winter time. So if you have time to waste and dont mind being treated like crap for wasting your time then this is your tag agency. I personally will never go back. read more

Arrived for my appointment to renew my license to the new US compliant RealID and they had no record of my appointment. I made the appointment over the phone a month ago. Very frustrating. I do not recommend this place. read more

I have been working with them for over 10 years and have always been well served and quickly. Will continue to use them.

Went in not long before closing time last Saturday to get a new driver's license. Open til 12:30! That in itself was nice! They were super nice and very efficient! Line moved fast with only two people writing there- I was out in just a few minutes! Highly recommend; I'll be back! read more

Went in to renew my license close to closing time. There was only one person ahead of me. Both people working there were friendly and not trying to rush me out of there. They reminded me of my old small town tag office. It was refreshing! The decor might not have been all that as previous reviewers have stated, but I will take that with friendly service any day. I will be a returning customer! read more

It's the end of the month...there are several people in line, and they only have two people working! It smells terrible! They have birds and I've seen a dog in there before which really doesn't bother me, I only heard him this time when a delivery man went into the back room...but the smell is more like they have been smoking in there. It just stinks. I felt like they were a little slow and chatted with many of the customers. I understand customer service and being nice, but there's no time for general conversation with so many people in line. So many people walked in then turn around and left. Not sure if it was the smell or the line. Either way...not great business. read more