Got a women's hair cut and it was amazing! Ryann was super sweet and the haircut looked great! I…read morehonestly thought it was underpriced for the area because she had a lot of experience and I paid about as much for people with less experience. The atmosphere was very laid back as well!

I'm usually not the type of person to write a review, good or bad, but I have emailed and got a…read moreresponse that ultimately said "you can come in to get it done again free of charge but we don't offer refunds." When I first made the appointment, the "cart" read that the price of my balayage with a haircut would be $160, which it was not at the very end. When I sat down in the chair, I showed her a picture of what I wanted, a caramel balayage, something warmer for fall as I was blonde before. She pulled a few swatches which looked great and I had assumed, as any other person would, that the swatch she had chose, would be what my hair would look like, or similar...I was wrong. She came over with 2 bowls, one of bleach and one of brown (I still have yet to find any "new" brown on my hair). I was confused, but trusted the process because she's the stylist and knows what's best for the client. When she finished rinsing my hair out, we went over to her station to cut and style. She had asked if I wanted any layers and I said no as I've had a bad experience with them. She proceeded to give me long layers anyway. During the coloring process, she had asked me about my naturally curly hair and if I've ever thought about styling my hair in a way that it would enhance my curls. I said yes I've done it once but again had a bad experience so I wouldn't try it again. She had said okay. Fast forward to the styling process. I asked her if she could curl my hair, and from my understanding "curl" means with a curling iron, I thought that this was a universal definition for "curl". All of a sudden she's putting mousse and gel in my hair and curling my hair on her fingers. Instead of getting beach waves, my hair looked a mess. My hair became frizzy over time as I was driving home and honestly looked like I just rolled out of bed. I went home, rinsed my hair out with only water so it wouldn't ruin my 'color' and had to blow dry it and style it myself because I wasn't very happy with the outcome. The next day, I was looking in the mirror and really couldn't tell a difference in the color whatsoever, it looked the exact same as it did a week prior. I still don't know where the brown went that she had in the bowl or what happened to. my reference picture that I showed her. The color at my roots was not blended properly (I had consulted another stylist who is a family friend from home) and she agreed, as well as one side had more highlights on it then other. The back of my hair (color wise) didn't look like my reference which I understand it wouldn't the first time, but I was expecting it to look different then when I walked into the salon and it did not. I'm disappointed because I paid almost $250 for something I didn't and still don't like. Now I have to find someone else to fix it and pay again. When I emailed the salon, I was hoping some sort of compensation for something. I had mentioned in my email that I didn't want to return due to this experience. The proceeded to email back and offered me to come back in and they would do it free of charge. I almost think it would be giving them another opportunity to mess it up because no one likes to do their job without getting paid. Good news, the staff was really nice. Receptionist was understanding when I wanted to pay some in cash and the rest on my card. Very sweet and understanding. (will not let me upload pictures)

I went in expecting the best of best since this place had FIVE STARS, but I was wrong, when I…read morewalked in the whole vibe was off, some girl was waxing her body parts in the corner, my hairstylist gave me a bob, when I asked for dreads, she then proceeded to tell me that my culture was wrong, when they washed my hair and while it was drying, I kept hearing a slight buzzing noise, I think it might have been my hairstylist? But I'm unsure, anyway here's a picture of the service they provided

Chelsie is a miracle worker! Her coloring skills are beautiful, I have never left the salon less…read morethan 100% happy. I pretty much sit on the chair tell her I trust her and let her do her thing.

Samantha was my stylist and both my daughters for 10+yrs. I recently moved and she's the thing I…read moremiss the most! She has true talent and the most insanely fair prices! She's kind, funny, and a joy to be around!! You won't regret making an appointment with her ever!!

Samantha is the best hairdresser I have ever had! She is very knowledgeable and understands how I…read morelike my hair. Highly recommend Samantha!

Having just moved to the area we're on the adventure of finding new reliable beauty partners (hair,…read morenails, brows etc.) My sister and I had a basic hair cut appointment with Christy and we left satisfied and happy! We both got basic trim cuts and Christy made us feel welcomed and comfortable. I believe they do by appointment only, just an FYI. Thanks to Christy for a great first time experience!

I went here to get my hair cut and colored and the lady did such a bad job coloring my hair because…read moreshe didn't do anything that I asked that I wouldn't even let her cut it. Missy should be ashamed of herself because she knew I was upset before I left and she had the audacity to tell me to come back if I wanted more blonde in my hair. I never asked for blonde to begin with. So really I paid $100 to leave there in tears. I would give them zero Stars if it would let me. The one star is way too much. Now I'm going to have to go pay another $100 somewhere else to get it fixed right.

Hit or miss at this place. Paid for a quality haircut and got messed up hair that I personally had…read moreto fix. The front desk knew the hair was a mess and I was still charged and given a certificate. My child's hair was chopped up. Thank goodness I know how to fix it. Disappointed! The vibe is rushed and over booked. It's sad that Sports clips are better!

went to this salon for a year or so. I loved the vibe, enjoyed browsing & shopping the small…read moreboutique. The first 3-4 visits went well & thought I had found "my place!". I booked 2 appointments for 1 of my adult daughters that went well. My last apt. was really weird. All of the sudden, my stylist did not want to do what I was requesting by cutting my hair to the side, and not to the center. When I asked for the style to be skimmed, now that it was shaped as I wanted and was going to continue growing it out, she took off 3-5 inches. I was stunned! Aside from those apts., I had another appointment for my oldest adult daughter & she was underwhelmed to say the least. She told me her concerns & I immediately emailed the salon. The most concerning items included a hairy/dirty station, cutting her hair dry & THEN washing it w/o touch up, dropping a comb on the floor & continuing to use it on client. I said "why didn't you say anything!?", & she said she didn't want to rock the boat since I liked the place so much. I was so embarrassed! I was even more shocked that I never received any kind of response AT ALL from the salon. In my opinion customer service is everything. To not even answer my email was just death to my patronage. smh.

I love this place! So friendly and everyone is up on the lastest styles . I go to Sam and she is so…read morenice and does everything I ask . She has good advice on changing my look if asked. I also notice the other hair stylists are also super nice and have beautiful clients when they leave the store !

The women that own this business are amazing stylists! They are extremely friendly, and the…read moreenvironment of the salon is welcoming. They also sell "extra" things like the CUTEST little bows! They're wonderful. Would definitely recommend this business, 10/10

I've been using the Eye Candy Salon for years now for both my children's hair (boys and girls) as…read morewell as adult coloring and cuts. You will enjoy the cozy and comfortable waiting area and the amusing banter between the staff, clients, and even you, the newcomer. Their staff is professional and respectful of all their clients. You won't find a better experience in West Knoxville to be sure!

Amazing! Wow I love Eye Candy Salon. Sabra has been doing my hair for over 5 years. She gives great…read morehair (well and life) advice and I always leave happy. Her technique and attention to detail is life changing. I also love that I never feel rushed. It truly feels like I'm visiting with friends when I go to Eye Candy.

Excellent service and attention to detail. Expert stylists and color experience. Superb nail…read moreservice too.

Loved what Michael did to my hair. I brought a photo with me so that I knew he know exactly what I…read morewanted & he took care of the rest. I found Michael and the entire staff that I interacted with to be friendly, accommodating and inviting. If you like Aveda products, and I definitely do, the salon has a huge assortment to choose from to bring home with you. They also do nails, massages, and facials, which I will definitely be back to try one in the near future. This is my first time here, and I plan on making it and my regular hair salon. I really couldn't recommend it more. It is located and renovated house and easy to miss the first time if you don't know where you're going, however, Apple Maps will take you right there if you're paying attention, which I was not apparently.