Five years later I'm here again with a family member who has stroke symptoms. Busy place, but we…read moregot right in. Note: If your symptoms are not life threatening go to Urgent Care. Staff was quick to start procedures. I asked questions and got answers. Finally a room opened up. There, the nurse went over procedures and meds (I had a meds list with me.) I am very happy with Cleveland Clinic.

Drs here saved my life here and after several rapid response ER Crisis Trauma Team saved my life. I…read moreowe my life to Great Drs and Nurses at Hillcrest Hospital. Everyone here really cares as I was not supposed to be here anymore and all the Caring People here gave me strength to fight four plus years. I feel safe here from minute I walk through ER doors. Drs Trauma Team picked me off floor one night I Coded Thank You for saving me. Drs don't know I drive to parking lot other times same heart racing and BP very high as I wait it out in parking lot for hours scared and confused finally Great Drs solved my mystery medical issue. Thank you for your kindness everyone in medical that is forever appreciated

Staff late continuously late with pain meds nointention on fixing the problem. Keep doing it.read more

Our family travels to the Cleveland Clinic for all of our critical or complex care. We travel from…read moreseveral locations in Virginia, central North Carolina, and the Florida panhandle to the Cleveland Clinic because we trust the doctors we have seen at the Clinic. Family members from states other than Ohio have trusted the Cleveland Clinic Main Campus with major heart surgery, intestinal surgery, back surgery, and other abdominal surgery. We trust our lives and our loved ones lives to the Cleveland Clinic Main Campus. I'm not sure there is a higher compliment.

I almost don't want to do a review because I don't want to share my favorite medical hidden gem!…read moreThis place is not a stat-care, it's an actual medical facility, with actual doctors who have practices and rotate working the emergency care portion of it. You can have xrays done right on site, i've never waited more than a half hour (even during flu season) they are very thorough, and my go-to for my whole family when we can't get into our PCP.

If you're sick, please don't go here. This morning I called to see if I could see a doctor, because…read moreI thought that I had a sinus infection and/or covid. I was told that I could walk-in and get it done. 10 minutes later I'm being turned away at the door and was told that the doctor wasn't seeing covid patients.??????????? 1st and last time coming here, what joke, and a horrible way to treat sick people.

So nice, so patient centered! Brought David in last night…read morewith chest pain and slurred speech. He was seen quickly and gently. Everyone was actively concerned with his well-being. I was able to stay with him until he was transferred downtown to a bed. Remember: Pandemic Era visitation is a bit like post 9-11 airport protocol. Those things we took for granted are no longer possible. Be kind and understanding while advocating for yourself and your loved ones. You will likely be able to stay in the ER, at Green, and you will need to be on a list to gain access to the hospital room, if the patient is transferred to a room. David has had three strokes and two heart attacks and quad bypass surgery. When I bring him in for care I look for the team to focus on him and not dismiss his complaints. Green is full of great listeners, yes-- also full of personnel who communicate well with one another re: patient needs.

On June 2nd, My son and I arrived at the Green location with my husban at a little past 7:30 AM…read morewith classic stroke symptoms: slurred speech, left-side weakness, and inability to stand. Despite these clear markers, Dr. Antonio Oliverio did testing and insisted there were no signs of a stroke, attributing the symptoms to "slight dehydration." We spent the entire day approximately 10 hours at the Green location receiving only aspirin and fluids. Precious time for stroke intervention was lost and my husband experienced continued damage by not being properly evealuated. I feel precious time due to the delay of care has cost him significantly and contributed to 2 further strokes, this is medically unacceptable. Dr. Oliverio even gave us the choice that we could go home, or seek an MRI at the Cleveland Clinic Akron General Main Location in Akron. The option that we could go home shocked the specialists we saw later at the Main Akron General location where we were transfered to. We were finally transferred to Cleveland Clinic Akron General at 5:00 PM, where Dr. William Woods identified the stroke immediately upon sight. Sanitary Concerns (ROU Room 10) Upon arrival at Cleveland Clinic Akron General, the laundry hamper in ROU Room 10 was overflowing with linens from a previous patient. These remained for two days despite my additions. When I finally moved the bin to the hall on Thursday morning to ensure it was emptied, a nurse was rude and dismissive, insisting it remain in the room despite being a clear sanitary hazard. Negligence and Unprofessionalism During TEE ProcedureThe most harrowing experience occurred during my husband's TEE on Thursday Jun 4th 1. Lack of Consent/Risk Disclosure: Risks were not explained to us in the "pod" as promised. My husband was asked to sign papers only as he was being rolled back. 2. Unprofessional Environment: My husband describes the procedure room as having a "wild party" atmosphere. Staff referred to him mockingly by a name he had asked them not to use, even after he asked them to stop, they continued to call him by the unwanted name.. 3. Medical Error: The nurse, Christa, referred to herself as the "bartender" and told my husband to "shoot" the numbing agent like a "Jello shot." Because of this instruction, he swallowed it instead of gargling, which he was apparently supposed to do. Christa admitted the mistake to a trainee Janelle, yet the doctor proceeded anyway. 4. Over-Sedation and Poor Monitoring: Because the first dose didn't work. During the procedure my husband was given a double dose of Fentanyl and Versed. He remained awake and traumatized for the procedure but then fell into a dangerously deep sleep for hours. In recovery, when his oxygen dropped below 94%, staff simply turned off the alarm rather than checking him, dismissively claiming he "probably has sleep apnea at home" (which he does not). This was totally unacceptable behavior with them knowing they had double dosed him. Conclusion My husband's nurse, Derek, and the ROU Manager, Michael Teodosio, were briefed on these events and witnessed my husband state upon returning from the procedure. Sat June 6th My husband was later in the day set for transport to Edwin Shaw in Copley for 1:30 PM, I ordered his lunch tray since lunch is served between 12 PM and 12:30 PM however he was never brought a tray. The team at Edwin Shaw was shocked that Akron General Akron location would transport a patient clearly after meal time without serving him a meal. They scrambled and got him a meal served at 2:30PM. We are seeking a formal review of the protocols at the Green location regarding stroke assessment and a full investigation into the conduct of the TEE team (specifically Christa). No patient should be mocked or subjected to "party-like" behavior during a high-stress medical procedure. Please take you loved ones to a caring facility other tan one where a Dr refuses to recognize the signs of a stroke!

I had to get my blood work done after recently finding out I was pregnant. Quest Diagnostics sent…read moreme on a wild goose chase trying to get this taken care of. Their hours are extremely inconvenient, and when I showed up for my appointment, that I made over the phone, (at the Akron/Bath location) AND took off work for, they were closed! I found this location instead because they were open 1 hour later so I could just make it. I would give Quest 1 star, but the only reason I am giving 5 stars is because of my nurse Anitra. She was kind, helpful and actually made the experience pleasant. I was nervous because I don't like needles or blood but she talked to me the whole time keeping me distracted and made it almost painless! Quest sucks but Anitra is great! Thank you Anitra!!

quick shout out to dr piccard, finally someone that sits down and explains stuff to you. he saved…read moremy life, got me on right meds, i have had to see him like 3 or 4 times in last 2 mos..thanks for paying attention in college doc. i feel so much better..he truly cares about his patients​

If you go to one building for services, literally each room you go into is somehow a different…read morecorporate entity. You'll get a different bill from each different corporate entity. They make even the most straightforward service unreasonably complicated. You will still be receiving bills from them a year after your visit. Even though your insurer provides you the exact amount you owe, it will never align with any of the CC bills because CC applies any payment to any bill in any amount and any billing date they want. You make a $50 co-pay at the time of one visit but CC spreads it across five different visits in random amounts- $1.83 here, $2.56 there, $14.85 to another one. Avoid obtaining services from CC at all costs. The level of care you receive won't ever be worth it. Akron General used to be great. Corporate greed got the best of them. CC is the worst.

Jo Henderson was great in helping with the start of program. They were a team that worked very well…read moretogether. Very pleasant, proficient and professional. You could not tell they were here. Everything in order. Thank you Donna Piercy Local70

From the owner: Health and Wellness: Start with the Heart…read more Welcome to Healthy Life Screening. We provide simple and painless cardiovascular screenings that can save your life. We bring our state-of-the-art equipment to your place of employment and you don't even need to remove your clothing. We are passionate about this service because unfortunately hundreds of thousands of people die each year due to stroke, sudden cardiac death, and other deadly cardiovascular diseases. Many of these people showed no symptoms and never knew they were at risk. Healthy Life Screening has teamed up with local health professionals and corporations to provide you with affordable tests that can catch these deadly diseases before they strike. We invite you to put your mind at rest and attend one of our life-saving events.