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    ExpressWorks Occupational Health Services

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Summa Health System - Akron Campus

    Summa Health System - Akron Campus

    2.2
    (46 reviews)

    I was taken to Akron City from Barberton, directly to the catheter lab on Saturday night after a…read moreheart attack. The procedure was fast and efficient and used a newer procedure that was much easier on the patient. Dr Rea was very polite and professional. Even though it was after midnight when finished, they even lingered to swap war stories with me. My nurses afterwards were exceptional--Jordan and Cinda. All of the others, from the specialists to the food servers were also very friendly and professional. Although the food was ok, they could give you bigger portions though. My room was modern and clean. So, thanks for saving my life and being polite and professional at the same time. I base my rating after a similar stay at the vaunted George Washington University Hospital in DC over ten years ago. They sucked. Very badly. It's good to be back home. I almost enjoyed myself.

    The staff was okay. Most were at least baseline polite. Not sure I would say everyone was…read morecompetent, especially the young man who tried to insert the IV line TWICE and had to have someone else come in and do it. The entire ER experience leaves a LOT to be desired. Despite not being particularly busy, we were never made comfortable. We basically moved from waiting room to waiting room with a couple testing rooms in between. Never a bed. Never a modicum of privacy. Just a bunch of sick people of various degrees sharing a big room, and each others' embarrassing moments. I did not appreciate being privy to someone else's vomit fits from ten feet away--and it happened more than once. My wife, struggling to deal with a painful kidney stone, was never once given the opportunity to lay down or be comfortable. They stuck her in a wheelchair for over five hours, listening to people throwing up and seeing their open wounds ooze, before we were finally discharged. She was not able to rest for even one moment between the pain, pus, and puking. On the way out, it took nearly an hour to discharge. They put us in a cubicle with one chair--there were two of us. I stood up for 45 minutes and not one person offered me a seat. I will change insurances before I ever have to come back here. Shame on Summa. For a "teaching hospital," the only lesson we learned is to avoid at all costs.

    Cleveland Clinic Akron General Green Emergency Department

    Cleveland Clinic Akron General Green Emergency Department

    2.5
    (14 reviews)

    On June 2nd, My son and I arrived at the Green location with my husban at a little past 7:30 AM…read morewith classic stroke symptoms: slurred speech, left-side weakness, and inability to stand. Despite these clear markers, Dr. Antonio Oliverio did testing and insisted there were no signs of a stroke, attributing the symptoms to "slight dehydration." We spent the entire day approximately 10 hours at the Green location receiving only aspirin and fluids. Precious time for stroke intervention was lost and my husband experienced continued damage by not being properly evealuated. I feel precious time due to the delay of care has cost him significantly and contributed to 2 further strokes, this is medically unacceptable. Dr. Oliverio even gave us the choice that we could go home, or seek an MRI at the Cleveland Clinic Akron General Main Location in Akron. The option that we could go home shocked the specialists we saw later at the Main Akron General location where we were transfered to. We were finally transferred to Cleveland Clinic Akron General at 5:00 PM, where Dr. William Woods identified the stroke immediately upon sight. Sanitary Concerns (ROU Room 10) Upon arrival at Cleveland Clinic Akron General, the laundry hamper in ROU Room 10 was overflowing with linens from a previous patient. These remained for two days despite my additions. When I finally moved the bin to the hall on Thursday morning to ensure it was emptied, a nurse was rude and dismissive, insisting it remain in the room despite being a clear sanitary hazard. Negligence and Unprofessionalism During TEE ProcedureThe most harrowing experience occurred during my husband's TEE on Thursday Jun 4th 1. Lack of Consent/Risk Disclosure: Risks were not explained to us in the "pod" as promised. My husband was asked to sign papers only as he was being rolled back. 2. Unprofessional Environment: My husband describes the procedure room as having a "wild party" atmosphere. Staff referred to him mockingly by a name he had asked them not to use, even after he asked them to stop, they continued to call him by the unwanted name.. 3. Medical Error: The nurse, Christa, referred to herself as the "bartender" and told my husband to "shoot" the numbing agent like a "Jello shot." Because of this instruction, he swallowed it instead of gargling, which he was apparently supposed to do. Christa admitted the mistake to a trainee Janelle, yet the doctor proceeded anyway. 4. Over-Sedation and Poor Monitoring: Because the first dose didn't work. During the procedure my husband was given a double dose of Fentanyl and Versed. He remained awake and traumatized for the procedure but then fell into a dangerously deep sleep for hours. In recovery, when his oxygen dropped below 94%, staff simply turned off the alarm rather than checking him, dismissively claiming he "probably has sleep apnea at home" (which he does not). This was totally unacceptable behavior with them knowing they had double dosed him. Conclusion My husband's nurse, Derek, and the ROU Manager, Michael Teodosio, were briefed on these events and witnessed my husband state upon returning from the procedure. Sat June 6th My husband was later in the day set for transport to Edwin Shaw in Copley for 1:30 PM, I ordered his lunch tray since lunch is served between 12 PM and 12:30 PM however he was never brought a tray. The team at Edwin Shaw was shocked that Akron General Akron location would transport a patient clearly after meal time without serving him a meal. They scrambled and got him a meal served at 2:30PM. We are seeking a formal review of the protocols at the Green location regarding stroke assessment and a full investigation into the conduct of the TEE team (specifically Christa). No patient should be mocked or subjected to "party-like" behavior during a high-stress medical procedure. Please take you loved ones to a caring facility other tan one where a Dr refuses to recognize the signs of a stroke!

    They are bias, they never called my name, but they did call all of the 5 patients who came in after…read moreme. I was in excruciating pain and discomfort with abdominal pressure and sharp pains. I don't know why they would not help me or see me but they did not! I must not be important enough to be seen and treated like a human being with dignity nor respect! Never again, left in excruciating pain just like I came in!! Don't go here!

    Cleveland Clinic - Akron General

    Cleveland Clinic - Akron General

    1.7
    (65 reviews)

    If you go to one building for services, literally each room you go into is somehow a different…read morecorporate entity. You'll get a different bill from each different corporate entity. They make even the most straightforward service unreasonably complicated. You will still be receiving bills from them a year after your visit. Even though your insurer provides you the exact amount you owe, it will never align with any of the CC bills because CC applies any payment to any bill in any amount and any billing date they want. You make a $50 co-pay at the time of one visit but CC spreads it across five different visits in random amounts- $1.83 here, $2.56 there, $14.85 to another one. Avoid obtaining services from CC at all costs. The level of care you receive won't ever be worth it. Akron General used to be great. Corporate greed got the best of them. CC is the worst.

    The absolute most unprofessional icu I've ever been to…read more They kept giving me the wrong the dosage of medication for a medicine. It could of killed me. They have no sanitation in the room.. you must use a bedside commode and they bag the shit and put it in a trash can .you can smell it and it's very unsanitary for an icu. Then I leave and call for the surgeon and now they won't tell me anything because I am no longer under their care. I was going to get the heart surgery in Cleveland but if it's anything like this..I won't use a Cleveland clinic...no thanks...they did not help me so if I die it's on them.​

    ExpressWorks Occupational Health Services - laboratorytesting - Updated August 2026

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