I wish I had checked all of the reviews on the Ferguson's home store. Buyer be ware! The sales…read moreperson I worked with was not knowledgeable and ordered the wrong version of microwave with my appliance package. once everything was installed, they will not exchange it for the correct item. They made no effort to correct the situation. Will not use Ferguson's again!!

We ordered a $30k+ kitchen package to include Wolf & Sub-Zero appliances. We had to wait over 18…read moremonths just for the orders to "arrive". So, you're telling me, that it takes every contractor, home builder etc. 18+ months to receive appliances?? My gut was telling me that we were on the back burner (pun intended), while the builders etc, were getting product in a more reasonable time frame. Moving on...after the grueling 18+mo wait our appliances finally arrive, yay. Much to our chagrin, the Wolf stove is damaged! Jane's (sales lady) solution was to send out a repairman! Now remember, I just spent $30+k on these appliances and they want to now sale me junk that's been damaged and act like everything is square. This after we insist that they send a new one out. In the meantime, we are still without a range and await Jane's ruling on the matter. I always tell my kids, learn from others mistakes. People, please learn from my mistake in dealing with these clowns. Buyers be extremely cautious. I don't even like giving 1 star on this review. There are other options out there, use them!

Best customer service I've had here in a long time. Kelsey has been extremely helpful, patient and…read morehas gone above and beyond to ensure my vision happened.

Unable to get help. Staff was either with another customer or too busy to acknowledge I existed…read more Went to front asked cashier if we could get some help with a purchase. Here are her exact words. "Just bring me the SKU number" Big selection but no one with the time to help you. Finally surrendered and left store without a purchase of more than $2,000.

Surface specialists came and applied epoxy on the countertops in our kitchen. They did a great 1…read moreday job and prices are fair.

We had Surface Specialists of the Triad reglaze a cast iron tub for us about a year and a half ago,…read morewhile we had some issues along the way, they worked to make sure everything was taken care of to our liking.

Expensive houseware items, but my wife loves their stuff so I'm forced to buy from here. At least…read moreit's all very nice and the staff is usually pretty friendly.

They had far too many employees there the day I visited and a couple of the older ladies were…read moresnooty. Thank goodness I got a nice salesperson that helped me gather up a couple of coupes for a gift and wrapped them up nicely for me. I typically love browsing at this store but the layout was weird and too many employees gossiping amongst each other instead of helping the customers.

I went in to buy a $500 expresso machine. And not one idiot employee could or wold help me…read more Total morons

Go in and ask for Shaun for all your bedroom needs a fine young gentlemen who knows what's what for…read moreevery bathroom bedroom for windows got me squared away when I walked in and felt so over whelmed. Very hard worker who knows his store. Love this bb&b

Here is my experience with this company, Friendly, professional and willing to make everything…read moreright and to my satisfaction. They showed and told me what was wrong, How the builder messed up and how to make it right. With a LIFETIME guarantee. Other than having to wait an extra day to let the concrete set, any delays were on my end. They worked feverishly putting inn so many hours to complete my shower. I highly recommend them! Plus it helps to be nice to the people you hire to do work. Im sure if you're a Karen, you get the same in return. I absolutely loved these guys!!!!!

Used this company for a shower remodel. The experience was less than satisfying but in the end,…read moreNicole and Mike made it right. The tile guy they used was not good...causing the project to be delayed with re-do's. He worked too many hours a day to get the project done, jeopardizing the quality of work. Nicole was frustrated with me but I wanted it to be done right! She became rude and actually blamed me for the screw-ups by not taking her suggestions. I wanted it done the way I wanted it. I'm sure this was a bad experience for me AND her but how she handled it was far less than professional! Advice... if you choose this company, deal with her husband, Mike, only! He's very professional.

Vanity counter tops have no warranty. Our contractor recommended getting the vanity from here. We…read morealso purchased a vanity top. After less than 6 months the vanity has cracked. The Home Outlet will not replace the vanity and states that it had no manufacturer warranty. We also had trouble getting the vanity because everything in the store was damaged. We should have taken this as a warning. I recommend staying away from this business and it's poor quality products.

I purchased a fixer upper in North Carolina. Greensboro area. Went through 4 months of remodeling…read morebetween Lowes, Home Depot and finally finished. I stumbled across this place trying to find the Big Lots on Gate City Blvd (found out Big Lots had closed and moved). I walked in this place since they were next door and let's just say I wish I would have known about this place before my remodel. They carry kitchen cabinets in stock (plywood built) and give 10% off for veterans.