Move was Dec 12th. staff came in the arrival window. Estimate was accurate and no damage. highly…read morerecommend

Was able to set up pick up time which was nice. However, their delivery availability is pretty…read morelimited.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

Great experience with the staff. Facility was clean, safe, and access was easy! I would…read moredefinitely recommend to others.

Everyone I've dealt with at Mini Price Storage has been super nice and helpful. All their…read moreprocedures and paperwork are easy and quick to complete. And, the move-in truck has been very useful.

Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!

Great staff at the facility. Always friendly and helpful. The facility is always clean and…read moretemperature controlled. Would gladly recommend.

Great company, long time member. Awesome company. Grade A service always…read more !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!....................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.............!!!!!!!!!!!!!!

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

We are using PODS to facilitate a move from a DC college dorm back our home in NC. First, we are…read moregrateful to PODS Moving & Storage for being able to accommodate us short-notice the week of Thanksgiving. So far, we've only had our POD delivered, moved into, and picked back up from the DC location. Five stars go to our Driver, Justin Williams! He was extremely courteous, kind, and patient with what became a difficult campus drop-off. He came up with creative solutions and was highly professional and communicative with our Family the entire time. We were not physically present for either the drop-off or pick-up, but Mr. Williams very quickly built our trust to put us at ease regarding keeping our schedule. We took off 1 star in this review for the overall experience. That automated system or whatever PODS uses to send customer notifications via text & email does not update in real time. Many times throughout that day, we received emails/texts that conflicted with the information communicated by our Driver, or with the actual status of the move. This was very confusing for us. Also, we ordered the upgrade for same-day delivery & pick-up, and once the Driver's schedule ran late, the notification system kept re-timing/rescheduling our initial drop-off service (triggering new & wrong updates) to make sure it could clock our delivery & pick up for the same day. That was very stressful, because in our case, we could not verify when or IF our POD was actually picked up that evening until we called customer service the NEXT day. (Sidenote: Customer Service did work with us to resolve our issue!) Still, it would be better overall if the actual Drivers could do something to trigger the text/email updates, since they are the ones running the schedule. Hopefully, the second half of our move will be smooth and consistent with the professionalism of the first. Until then, Thank You!

if I could give this a negative 5, I would…read more Initial drop off and Pickup went smoothly. no issues. Delivery to new location has been Terrible. It was supposed to be dropped off on Wednesday, 25 November. I took off work to make sure they placed it exactly where I wanted and I lined up movers to offload the container... I waited... and waited... and waited... only to get a call at 4:16 PM to let me know they weren't going to deliver due to a sick driver... "No sh!t", I say... :-) Now, we are rescheduled for Saturday, 29 November... time moved three times and I waited...and waited....and waited... never showed up, never got a call... So I called and spoke with a nice Customer Service rep So it's, Monday, Dec 1st. PODs System says it was delivered... and it's clearly not... So I called. we're rescheduling for delivery on Tuesday, Dec 2nd... crossing my fingers on delivery... Not holding my breath. Meanwhile, I'm getting delivery charges on my account and the timeline for renewal (14 Dec) hasn't budged.... It's a money pit that you should avoid!!!