Awesome facility Great staff Highly recommend to anyone looking for lessons or just some hitting practice read more

Every year we use the tunnels for spring training. Really easy. The people there are helpful and on top of things. See you next time.

Very easy and fun. Excellent for getting a little practice in. Went on a Saturday afternoon. read more

I was I need of help with throwing and fielding. My coach was very good at diagnosing my mechanic flaws to develop a better throw and ability to field the ball. The staff is great at Extra Innings! read more

The coaches at Extra Innings are great with the kids. They are always helpful and encouraging. My son always feels happy and more confident every time he goes in for a lesson. read more

My son has had a great experience at Extra Innings. The staff is wonderful and he has learned a lot from private lessons. He has played on the club baseball team, Boston Prime, out of E.I. for years and loves it. I highly recommend this facility for training and the great baseball program. read more

This facility is awesome! I saw this locations average rating and realized all the mediocre reviews are from 7+ years ago. I'm not a professional athlete but do love to go back into the cage to take some nostalgic hacks and pretend I didn't hit .250 in high school. Also threw a bullpen session for fun and the curve ball still curved! I can see this being an awesome place for a team to hold indoor practices and the lessons that were going on looked fun and informative. Wish I had these guys training me back in the day. The staff seems great, and the owner was actually out in the cage giving a lesson. I will be back... at least after the soreness goes away read more

Well run facility that is appropriate for professional to younger ages. Owner gets baseball and staff is excellent.

We signed up for the annual membership that allows for 30 minutes each week along with six 30-minute lessons and it's been a great experience. We use the batting tunnels regularly on the weekend and it's really made a difference in my son's batting. We used the private lessons to work on pitching and the instructors have been awesome! I highly recommend Extra Innings for anyone looking to improve their baseball skills! read more

I have been going to facilities under the Extra Innings franchise for well over a decade, and have been a a faithful customer of the Watertown Extra Innings for the past 6 years. You can find me with a couple of my teammates hitting and throwing 2 times per week between mid November and mid April. We use the batting tunnels and pitching mounds to prepare for winter baseball tournaments and the upcoming regular season in the Boston area. Compared to other establishments, the lighting is above average and the turf in great shape. We bring out own baseballs and prefer to hit from throwing behind the L screen vs. the popular choice of hitting the plastic yellow balls from the pitching feeder. However, I can say that the wheeled pitching machines are in very good shape. The equipment shop is well stocked with baseball and softball equipment. They carry everything from gloves, bats, hats, helmets, apparel, and protective equipment. And if you can't find it there, they can special order it for you as well. read more

Both my baseball and softball players have been training here since they were young...they are now seniors in HS and will be playing in college. The environment is positive and so inclusive. I recommend EI it for both baseball and softball players!!! read more

Gotta love Extra Innings! Jack M and his team run a great facility in every way. The staff is super friendly and welcoming. They welcome all visitors with the same enthusiasm - young children, town teams, college athletes, adult leagues, and even a few MLB players! The entire staff is enthusiastic about baseball and softball, and they know how to work with people at all skills levels. Whether you are hitting off a T, working on your pitching, or getting coached on batting form, the Extra Innings staff has got you covered. The staff has been really helpful when my kids need new equipment. I never felt like I was being oversold. They took time to figure out what would be best and my kids have always loved what they ended up with. There is a friendly, welcoming vibe at Extra Innings. Give it a shot. read more

Extra Innings is an exceptional place. My son has been going there for almost ten years, with me, with his town teams, and to participate in the teams and training there. They offer terrific instruction and programs in a great facility--couldn't possibly be a better place or a better group of instructors and coaches! read more

My sons and their teams have been coming here year-round for the past three years, often renting up to four tunnels at a time. Sadly, this spring Extra Innings changed hands and the new owner, we discovered today, is totally clueless and offensive. Just an angry man, I guess. Absolutely incredible. This place has always been great, never cheap but they always did a good job. Now rudeness is the mantra and hostility to the customers is the guiding principle. What a shame. Needless to say, we will not be going back. read more

Great place with great staff! I take my son frequently in the winter for batting practice and a little one-on-one mom/son time. Coaches are always willing to pop their heads in to give him a few tips. Never an issue getting our full cage time in, never feel rushed. Prices are reasonable. read more

Came here for some morale boosting for the male counterpart. I think he had more fun than I did, so you can take this with a grain of salt, if you wish. It's like $25 per half hour in a cage with a pitching machine. You need at least two people. How it works is you have a machine with two spinning wheels, one on the top and one on the bottom. The person feeding in the balls can adjust the rate of spin on the top wheel and bottom wheel independently. It takes a while to figure out a combination that will get the ball over the plate in the strike zone. Once you find the sweet spot, the problem is that the pitches aren't consistent -- without changing the settings, some pitches are higher or lower or faster or slower. (If you want to be evil to your hitter, put the bottom wheel on max and the top wheel on something like 3, this is a strike that's impossible to hit. For reference, this was done to me, not by me.) They also have an auto-feeding machine (which is like $3 more per half hour) which might have more consistent pitches than the self-loaders. If you want to drive, they have a parking lot. If you want to take the bus, there's one from Harvard Square to Watertown Square (get off at School St). read more

Great place. Each cages are equippped with pitching machine so even when busy, chance is you can get some cage time. But I recommend making appointment ahead of time. Pretty good Pro Shop, too, if you are looking for baseball related stuff in the area. Much better selection than in-the-mall sports type stores. read more

Great facilities, really friendly and helpful staff, and a bunch of tunnels so I haven't had to wait either time that I've been here. They're really accommodating and let us finish up our round even after our time ran out. A great time to practice your swing, take out frustration, or just have an all-American good time. read more

I brought my son to Extra Innings this afternoon. I have been to this facility several times over the years. All of my boys played baseball so we've been to 6 or 7 different facilities in the Boston area. There have been times, especially when it is busy near the beginning of baseball season, when the people in the cage before us are slow to exit the tunnel. For that reason, I have always checked the time on my phone to make sure we get our 30 minutes. Today, we were a few minutes early so I told the manager, we would need a baseball machine. He said no problem, so at 6:30 the softball players in front of us exit the cage and the manager makes a couple of adjustments on the softball machine so it can accept baseballs. There are no baseballs so he heads over to another area to get us some baseballs. It"s now 6:36. A customer is at the counter so he takes care of that person and then brings the bucket of balls over. He apologizes and it's busy so I say no problem. The machine he set us up was not the typical JUGs machine that I were in some of the other tunnels. It was a much smaller machine and it was obvious not as heavy duty as other machines I have used. The machine showed no consistency with height or inside/out location. After about 20 pitches, of which maybe 5 or 6 could be considered strikes, I realized I had to use my foot to keep the tripod from moving. At the same time I fed the balls into the machine, I had to use my other hand to keep the upper part of the machine rigid to keep it from moving. Even with all that, it was only throwing maybe 50% strikes. After 1 bucket, we just took out a tee and hit off of that. I wasn't happy about it but I figured at least my son was getting his cuts in, even though I could have had him hit off a tee at home. The final straw was when the same manager came by at 6:54 and told me we had to finish up in 5 minutes. We were the last time slot of the day so there was no one coming into the cage after us. So needless to say, we wont' be coming back. $25 for 20 minutes in the cage with a cheap version of a pitching machine. read more

Showed up from out of town and was treated like an every day customer. Nice facility with nice equipment.

Facilities are good. Price is good. Not a bad place to get ready for another softball season. Looks pretty family friendly. The only problem with this place is the staff. Theres usually some former division 9 college baseball player decked out in under armor sulking because he never got his shot at the bigs or because he is now working fulltime at a batting cage. The pitching machine jammed the last time I was there and when I asked for help, I just got a blank stare. Sorry for interrupting the same sports center highlights youve seen ten times already today! Call me old fashioned but hello, Ill be right with you, thank you, arent too hard to put into use in a service based position. read more

Extra Innings is a good facility for baseball/softball players who need to hit the cages and work on their hitting. It isn't your "throw a few tokens in for ten swings" cage at the fun park. Those places are a blast, but that isn't what Extra Innings is trying to be. I'd admit, my first few times here as a novice were a bit intimidating, especially when you end up in a tunnel next to some little league 10 year olds who can hit better than you ever will. But, as a lazy player in a slow pitch softball league, we were able to reserve and get a slow pitch tunnel for an hour and get some time in. The staff currently is more laid back and approachable than in the past, and they won't make you feel totally dumb if you tell them you have no idea what you are doing in setting up the machine. I've never done the automated machine, just the ones where you need to a bring a friend. But let's face it, someone on your team wants to hit the cages, right? During the busy season, if you call when they open at 11 on weekdays, you can typically get a tunnel for that night. Walk in tunnels can be hard to get in late winter-mid summer, but they've always held my reservations. I'm not sure how far in advance you can reserve, but weekend reservations are strongly recommended. They've got slow/fast pitch softball machines, and baseball machines. The proshop there is decent too, it's no warehouse, but I feel like it's a better selection than Dicks, certainly during off season. Yes, on a hot night when a bunch of 14 year olds have been then, it smells sweaty. That kinda goes with the territory. And the men's room doubles as storage space in a way that's a little weird, but it doesn't bother me. There is a big tv near the counter if you want to check the score of the game. The hours change by the season, but these days they post them on their website (a year or two ago, it seemed like they used to just kinda close whenever they felt like it). The place has certainly been run a little more ugly in the past, but it seems like they've stepped it up in the last year, even added a new tunnel. They also have an old Starting Lineup full team Red Sox set from the early 90s/late 80s that is so retro awesome it makes me drool. read more

Shame on me for not reading the reviews before going here. If I could leave 0 stars, I would. Upon arrival, I was told that they don't have the autoloader, or its broken or something. I should have come with a friend. Thanks for advertising that on your website (hint, they didn't). But lucky me, I could hire an employee to load the machine for only $10. Fine. Deimo. The employee. Barely. His attitude suggested he was either pissed that he's not banging his gf or that coach dropped him from his college team. I.E., he sucked. He took 5 minutes into my time to set up the machine (why isn't it pre-set up?), which doesn't sound like a lot, but at $25/half hour, it's expensive. After the first round, he picked up the crumpled ball bucket that he was sitting on and threw it at me with a blank stare. "Yo, you gotta pick up the balls". Thanks bro, what am I paying you for again? And the texting- Deimo was texting from the moment he entered the tunnel with me to the moment I walked off. (5 minutes shy of my time limit). He was texting while I picked up the balls, he was texting while he was loading the balls (and not being consistent at loading), and he was texting when I left. All in all, I paid $35 dollars for 3 rounds of balls that would have costs me $6 at any self feeding machine. Oh, I guess the other $29 was for Deimo the Delightful. I will not be returning. read more

great opportunity earlier this week to have my son try out different bats and pick the one that works best for him. experts on hand to help us understand the bats was a nice touch. read more

My son and a couple of his friends have attended clinics and camps at extra innings over the past two years and have always had positive experiences. The coaches are good about making the activities fun and challenging (a key part of doing anything that many parents and coaches seem to miss). My son just finished a week-long summer clinic. He said that he had a lot of fun, played well and received a lot of positive coaching and encouragement. read more

Great facility. Helpful staff. Good equipment. Comfortable places to sit with TV while waiting. Convenient online reservations.

Not impressed with this place. At my last visit (in January 2018), we were 10 minutes late. I had specified that I was there for slow-pitch softball upon making the reservation. There was no pitch machine in our tunnel, however, so another 5 minutes was wasted by them setting one up. The machine itself then turned out to be useless, and we spent the remainder of our time trying to calibrate it, to no avail. I am not a novice to adjusting these types of spin-wheel pitch machines, as I had been to this place a good ten times previously. But our particular machine was garbage. 25 bucks spent and I did not get 1 HITTABLE PITCH. The guy 'assisting' us was completely unfriendly. I voiced my grievance to a different clerk upon leaving in the hopes of possibly getting a refund or free session. He looked to be about thirteen and got a deer-in-headlights look when I mentioned my issue, deferring to the unfriendly manager who'd checked us in, who was too busy setting up a child's birthday party party for me to get his attention. F this place. Never going back. If you want reliable slow-pitch machines, go to Ironwood Batting Cages in Woburn (outdoor, not open all year). read more

Rude staff. It's expensive, they take advantage of kids whose parents aren't right there to be sure they are allowed into the cages for their fully allotted time but are sure to kick them out when it's finished and without making up for the time they were cheated, when I asked about it I was given a very disrespectful reply from the young man running the show today. I observed him earlier rudely yelling across the facility at a young mother with her young children because they parked in the wrong lot for the play place next door. Take your money and your kids elsewhere. read more

My son did private lessons with the owner Jack. He started off not even able to field or catch the ball at a consistent rate (he's 8). Jack, in short time, taught him both and hitting as well and my son is now doing amazing! Also Jack knows how to work with younger kids, my son had the best time with him. Jack was able to balance firm instruction with a fun attitude. I can't say enough good things about our experience. read more

I was there the other night for batting practice for my son. We are from Waltham and usually do not have practices at extra innings. Let me tell You the ladies restroom was beyond nasty. Ants coming out from the bottom of the toilet, popcorn all over the floor covered in ants, trash barrels overflowing ETC..... Very unsanitary!!!! Your making the money invest in a Janitor!!!! read more

My kids have been coming here for years. Staff is dedicated to the improvement of their students and the management works hard to make sure their customers are happy and keep coming back. They are also generous with the HS team. read more

I went in recently with my girlfriend to take some hacks. Upon learning we'd have to pay a dollar a minute, we declined. The gentleman -- and I use the term loosely -- running the place was offended. He scoffed at our determination that the price was too hefty. Long story short, the guy is a jerk, and the place is overpriced. read more