Recently had a truly great experience purchasing a new Indian Chieftain. Was impressed with the…read morefacility, the friendly and knowledgeable staff, the inventory on hand, and the ease of having a bike prepared for a test ride. Want to give a special shout-out to Jim Nau (the salesperson I delt with) and Brittany who got me through all the paperwork. Blessing to all! Jeff Mc.

I rarely leave negative reviews, but after spending weeks working with Elk Grove Powersports on a…read moremotorcycle purchase, I feel obligated to share my experience. First, credit to Cody. He spent a tremendous amount of time answering my questions, helping me understand the process, and putting a deal together. As a new rider, I appreciated the effort he put in. The problem wasn't the salesperson. The problem was management. I was purchasing a motorcycle along with roughly $2,000 in riding gear. At some point during the process, there was a misunderstanding regarding a pair of boots that I believed were included in the deal. When I discovered they were not, I wasn't asking for the motorcycle price to be lowered. I wasn't negotiating freight, setup fees, or other dealer charges. In fact, I agreed to buy the motorcycle at the advertised price. I simply tried to find a reasonable solution to a misunderstanding that occurred during the sales process. When I spoke with GSM Joe O, I suggested multiple compromises, including splitting the difference. Instead of working toward a solution, Joe interrupted me saying I was "talking in circles" and made it clear he wasn't willing to do anything further. He was not willing to do anything to try and make the deal right. I'll own my part. After that conversation, I told Cody via the messaging system that I thought Joe had been rude and was acting like D. Was that the most professional wording? No. But it was an honest reaction to how I felt I had been treated. What happened next is what shocked me. After weeks of communication, countless conversations, and a customer who was ready to buy, I was informed by Joe that he no longer wanted my business. Despite his salesperson reaching out that day to button up the deal.... My wife had approved the purchase, the down payment was ready, and the only remaining question I had was regarding delivery. The deal was done. See text attached. I never shopped this deal around. I trusted the dealership, worked exclusively with them for weeks, and was prepared to move forward. What makes this so disappointing is that it appears the transaction wasn't canceled because of price, financing, or an unreasonable request. It appears it was canceled because I expressed an unfavorable opinion about the GSM Joe. If that's the case, then management allowed personal feelings to override common sense. A sale was lost. A salesperson lost a commission after investing weeks of effort. The dealership lost revenue. And a customer who was ready to buy walked away. Strong leaders can handle criticism. Strong leaders separate their feelings from business decisions. Unfortunately, that didn't happen here. Today I'll be driving to the Bay Area to purchase a motorcycle that Elk Grove Powersports could have sold. That fact alone tells the story better than I ever could.

From start to finish, the purchase of a 2022 Sea Doo GTX 300 Ltd was a very smooth transaction. I…read moreappreciate their customer service and support, and the two I did interact with, Karena and Ed, were nothing but helpful... Such customer service prompts loyalty, and although there are two closer Sea Doo dealerships, (I'm in Sacramento), appreciation runs deep. I'll gladly make that drive... Thank you.

My buddy and I took our Rykers for a recall work at Ride on Powersports. We were super impressed…read morewith the customer service! Everyone we met were very personable and helpful. From Ed, Wyatt at the service place. Ed was extremely helpful! I was browsing the inventory and Tim approached me to explain the Spyder I was sitting on. He is not even with sales. Tim is with parts but was very helpful! Karena with Sales was also great. I wanted to write this review before I forget about it. haha Great job team Ride on Powersports!!!

Great experience with the new owners of the previous Stockton powersports they changed the name to…read moreCalifornia custom and they were super helpful on my Honda 420 quad. Their ser

I have been a long time customer at this Location for years since I got my first motorcycle In…read more2018. Their parts department is OK, Can't say much about sales since I don't buy from them and they overpriced tags And their Service department is Overpriced, Slow, and Unreliable. I brought my Ninja here to get the tires replaced since I had a blown tire from a long ride, and while I was there I was going to get it tuned up with an Valve inspection, Oil Change, Air filter & Spark Plugs. I towed my bike there with the blown tire and had no issues with my bike starting or idling, I walked the bike with the engine on since it was easier than to push it in gear. Left the bike there and was scheduled to be worked on 2 weeks later, Called for an update after the 3rd week and still had not been looked at. After the 4th week they called me asking if they can install aftermarket Spark plugs since they couldn't get OEM. I gave the go ahead and a day later they called again saying my bike would not start with my Power commander installed, and could not release my bike without it in running condition. They removed my Dynojet and blamed it on my Tune that the bike could not stay idle without cutting out. When I went to pick it up I was not happy, all I wanted was the tires replaced with a tune up. They also Mentioned that they cannot work an any vehicle that is modified. I received my Bike in working condition with my parts removed and was charged just over $1500 For tires and a tune up. I went to a little known Speed shop in Modesto and got my Dynojet reinstated and retuned. Asked for an invoice for the installation cost and asked SHY to reimburse me the $100 installation cost. The GM denied it and said it was because my tune was faulty. Bike was not faulty when I delivered it, they did do any due diligence before service. They don't test if the Engine runs before they start working on it. If you go here for their service department all they can do right is a tire change The owner has 3 locations in Stockton and I will no longer be a customer at any. They saved $100 and for the thousands I spend there every year for maintenance and parts.

Fantastic dealership…read more We had Nicole helping us with Polaris ATV's Nicole had test drive several models Great crew here and she was very knowledgeable about all the models, inventory and all pertinent details regarding the ends and outs of each of the ATVs that we were allowed to test drive We were undecided about the Polaris and wanted to try some of the Can-Am's and made the mistake of heading down elk Grove Powersports, where we had one of the worst experiences. The review is available. Thankfully, Nicole had our backs even though we were undecided and sent us down to Geo and Devon down in Lodi where they sell Can-Am's. It's pretty spectacular when you have somebody as knowledgeable as Nicole who's willing to help you get in the right machine even if it's not something she is selling you I can't say enough good things about California custom

Roberto was very helpful in getting us a great deal on a 2025 Polaris Pro R Ultimate RZR and an…read moreenclosed trailer, I highly recommend you stop by and shop with them!

After an unfortunate turn of events we decided to stop by PCP for a new wheel. Ethan was so helpful…read moreand gave us an amazing deal. He saved the day and our weekend! Thank you to Ethan at PCP.

Absolutely horrific experience here at PCP Motorsports. They sold me a lemon Dr650. I had issues…read morewith it right out the door and the two people, specifically the one that sold it to me treated me like garbage. The worst people work here, they are all very egotistical and extremely rude. I wouldn't recommend anyone come to PCP if you want good customer service and a working bike. I am never coming here again and I will tell everyone I know to never go here.

Five stars for East Bay Motorsports! I recently picked up my 2026 Maverick R X RC and couldn't be…read morehappier. The team was professional, the transaction was transparent, and the vehicle was ready for pickup prior to my expected deivery date. If you're looking for a smooth buying experience and a massive inventory, this is the place in the Bay Area to go. Ask for Amit, he is great to deal with.

S O to Amid for Helping me out to purchase My 2025 Zx10r.Very Good Costumer service.Definitely…read morerecommended.and i'm going back again to do business in future...

Came here today 5/3/24 to get my first dirt bike u got it the staff was very helpful and new a lot…read moreabout the product and they gave me free gloves very helpful people.

I took my motorcycle down there to get a leak fixed and they were very professional got me in an…read moreout with no problems. Very reasonable pricing and honesty was a plus definitely take my bike back if I had any problems.

I bought my first Yamaha MT-07 at Capitol Yamaha back in 2018 and it was a no hassle buy. I bought…read morea 2025 version of the MT-07 12.05.25 and the process of purchasing was still no non-sense. Both times I asked for the price quote over the phone/text and got a cashiers check for that amount and had no extra fees attached or added. The whole team from the Service Counter, Sales, and Garage were all helpful and treated me like a valued customer. I recommend Capitol Yamaha for its easy buying process and of course the quality and reliability of Yamaha vehicles. Thank you Capitol Yamaha.

I was searching for a specific Dual Sport, a Beta RS 500. There are very few dealers, and this bike…read moreis somewhat hard to find. I found one at Capitol Yamaha in Sacramento. I live about 2 hours away so I spoke with the sales rep, Ernie and handled everything over the phone. This part of the process was fairly easy. I went to pick up the Beta a couple days later, and that is when things went south. When I arrived to pick it up, it was ready to go, signed the paper work, loaded it up and headed home. When I arrived home and went to unload my new Beta, I noticed parts were hanging off the bike. Upon further inspection I noted screws missing, loose bolts, and a broken left mirror. I let them know, and they apologized and said to bring the bike back so they could go through it, again. I tightened things back up myself, and strapped down the part that was hanging off. When I took it for a test ride, something blew out from around the silencer and melted to it, leaving an ugly mess, coolant was also leaking from a lower radiator hose, and throttle response was very jerky, and not smooth. I parked the bike, loaded it back up and brought it two hours back to the dealer a few days later due to the long holiday weekend. When I dropped it off, Mike the service manager made me feel like they were doing "ME" a favor by fixing it, even though some of the issues were due to their negligence.I asked if they were trained on this bike, they said no. So they're selling and servicing a bike they are not technically trained on? I contracted Beta USA, they contacted Capitol Yamaha and walked them through repairs. After another week, I was told the bike was ready and drove another two hours to pick it back up. Returned home and proceeded to adjust the levers for my riding style. When I went to adjust the front brake lever, loosening the top clamp bolt first, the head of the bolt snapped off. I took it for a test ride and the idle was so high it was like it had cruise control. Very frustrated, I called the dealer again. Spoke with Mike, and again he made me feel like they did me a favor, never once offering anything for my troubles. I contacted Beta USA again, looking for another dealer to take it to, and they got me in touch with another dealer. I contacted the other dealer, and immediately they gained my confidence by explaining why I was having some of the issues I was dealing with, and knew exactly how to resolve them. I'd like to also add that Beta sent me a hat and t-shirt for my troubles. Yes, a branded hat and t-shirt. Yay for me! I had just spent $14K on a new Dual Sport bike that has numerous issues. I'm currently scheduled to bring it in to the other dealer. Will updated once work is completed. All in all, I feel like the dealer dismissed me away, and Beta USA did the bare minimum. Very disappointed, and feeling as if I should have gone to my local KTM dealer and went that route.

I ordered a Taco Frijole mini bike in early December, I was afraid based on previous reviews that I…read moremay not receive my item in time for Christmas, I called customer service & was told I would get a call back with ETA on shipping & tracking info. Within an hour I received a call from Ruly, who promised the bike would arrive prior to Christmas & provided the tracking info. When we received the item, several parts were on back order & again Ruly promised they would be shipped free of charge as soon as they were in stock. Sure enough, within a week they were shipped & Rulu provided tracking info. When I had technical questions about parts Ruly got the info I needed & followed up with me. I don't know what GoKarts USA was like in the past, but they've completely turned things around & I wouldn't hesitate to order form them again and recommend them to others. Thanks again Ruly!

They advertise on their website free shipping and also note it in the product description of…read morespecific go karts, then add $299 for shipping at checkout. When I called, they said the go kart is already discounted so they have to charge shipping, even though it states Shipping: Free on the website. Bait and switch.

Scooter Importers, for the second time in my life, was spot-on with (a) finding exclusive scooters…read moreof limited production; (b) selling them at a competitive price; and (c) delivering them to me and handling all of the paperwork. It's a great store and has now -- on two occasions -- done me right.

Wonderful scooter dealership that specializes in all types of 2-4 wheel vehicles!! The main…read moregentleman to work with is Mel, fantastic service!!!