it is clean and secure which is appreciated but in my opinion it should be. The rate raising is…read moreborderline criminal. I started renting for $56 / month in September of 2024 and was up to $177 / month by June of 2025 and I didn't even receive notice that my rate was going up. I did receive notice the first time when they more than doubled my rate 3 months after moving in. My husband was able to call the office and request it get lowered because he was out of work at the time which they did agree to lower to $94. now I do want to note that all those prices do include the insurance you see required to have. I've literally had storage all my life and never have I seen rate hikes like these.

From my first call to my move in, everyone was helpful and professional. The site is clean and very…read moresecure. I highly recommend.

I had a storage unit here for a year and had more belongings so I needed a larger unit. I asked the…read morefront desk about getting a larger unit and they accommodated me right away. Always super friendly and professional. Great company to deal with and would highly recommend if you need a safe place for all your junk, lol.

I finally broke down and moved some of my items to storage. I live in the area and just walked in…read moreto the office and Anna at the front desk was so pleasant and helpful. I was in and out of the office within 20 minutes and had my storage unit. Very reasonably priced and super secure with a security gate and 24 hour camera surveillance. Very hassle free and would recommend as it was such an easy process.

Chelsie is an amazing manager and a credit to the business. As I've stated before, customer service…read moreis in short supply and she is crushing it. Professional, friendly, reasonable, and effective! Highly recommend this storage facility just for her great work alone!

One Star. But I wish I can give it ZERO!!!! Bad customer…read moreexperience and worst place to put your storage. They lie from the start. A small space was around $40-ish a month. And when l ask them will the price go up, they said "In 3 to four months we will call you before the price is go up to negotiate the price" And when l asked them how much they will raise the price to, they told me that they can't say and that they will give me a call before the price raises. Well.... They lied. It went from 40 to a $100 real quick. They try to take $98 out without calling me. I call them and they wouldn't pick up. I left a msg and they wouldn't call back. So I cancel it and quickly took my things out of the storage, the same day, before they figure out that l cancel my payment and told my bank to not let them take out. They tried to toss my stuff out. Don't be fooled with their nice customer service in the beginning. They are pirates, hungry greedy, sneaky little bast@ds. Don't listen to any reviews. They all lying. I wish l had read someone review like mines before l signed up. They probably will buy fake reviewers to drown out my reply so people won't see it.

Service Requested: I looked for a space to store my apartment belongings between apartments…read more Alyssa, from the Deptford branch was super helpful in finding a space that suited my needs and budget. She was very knowledgeable about the packages that were available and gave me suggestions based on a brief questionnaire. Quality: 10/10 Value: 10/10

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

My experience with Award Self Storage was nothing but superb. Rob, Tiffany and Norma were always…read morethere to answer questions or help me figure out the lock! It was always clean and well-kept. Sadly, they were recently bought out by something called MyPlace Storage--the service is nonexistent; not open when they say they are; secure entry gate is broken and remains open; the garage door where you unload and load your belongings is broken and remains up; and, worse, the doors to the hallways leading to all the climate-controlled units are open to anyone and everyone. I will be looking for another storage facility now that Award has left the building ... Not recommended.

While transitioning to my new place, Award Self Storage carefully stored my things into a…read morereasonably priced and sized storage unit. This storage facility was perfect for what I needed for a few months. I rented a climate controlled unit that included storing my cozy couch! Once I removed my things out of the unit, the items were exactly the same. If you rent a climate controlled unit -- you can only go into your storage unit during their business hours. Award Self Storage offers: a truck to move-in (did not use), along with several boxes and 2nd month rent for FREE! The facility sells boxes and such for typical moving needs. They also have carts inside the storage building to assist with moving items. Overall, this establishment did it's job and I had no issues while there. Also, the staff are nice and helpful when needed. Award Self Storage is 20 mins from Philadelphia which was a major plus!

Nothing fancy or special about this place as a facility itself. Currently owned by CubeSmart, no…read morelonger known by any other name. Special shout out to Herisha who was incredible at their job and made renting a new space easy and quick. Remember, as a general rule, storage rental facilities are largely unregulated which means they can raise your rent with 30 days notice to pretty much any amount they want and they know they have you on the hook because you won't want to relocate your stuff. If you get a quoted price online, lock it in for six month or a year by pre-paying if you can. ALSO remember - you can get your own rental unit insurance from any number of companies for half what the rental unit companies will charge you and bring in proof of insurance at the time you rent (but you MUST do it in person). ALSO ALSO remember - you can also bring your own secure lock and not pay $20 for one of their locks. Do all of the above and any smart reasonable manager or employee is going to make your rental process smooth and painless.

Brand new facility. great service. highly recommend for those in the area needing self-storageread more

So I have had my storage here for almost a year now and there is no any other place I would rather…read morestore my valuables. The place is clean and the customer service has always been excellent especially whenever I speak to the manager Ace. He's so professional as well as understanding. I searched a long time before a found a home for my things and I'm so happy that this is the place I chose If I could give Istorage 10 stars I would

Do not use this facility for storage. Not only are they rat infested because of the field behind…read morethem, they will increase the rate you originally signed up. Reason based on supply and demand according to corporate. Nothing you can do about it but use a different facility.