Professional, kind and very careful moving and storage company. I needed to move twice and a storage between. Could not have gone any better. These people know what they are doing, work hard and are only working to please the customer. They don't say "no". Our main concern was the storage. All furniture was wrapped in quality plastic and sealed. All came back perfect. They can help with boxing if necessary. I have used Riley for years. 5 Stars+!!! read more

In response to Kevin R. Don't listen to the exaggerated claim that it was reported 2 weeks later. It was 1 week and only because I trusted them to do the right thing since they addressed the same issue 2 years ago. If you like hidden charges, box fees, unnecessary personnel, fuel charges, then sure go ahead and use them. Look at the 1 star reviews on this site. read more

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I made the mistake of hiring others movers on July 1st of this year but I didn't like the way that they placed most of the furniture. They put furniture in front of the boxes and the furniture is too heavy for me to move by myself. I'm not very strong. I have chronic back pain and knee pain. The other place was cheap and they did not speak very much English. The only time I could understand them was when they demanded an extra $500 for the 3 of them as their tip. They broke some of my things (including my parents' tiffany lamp, an end table and my microwave). Worst of all was that the bed collapsed during the night because the other movers only used screws at the bottom of the bed. Today Riley & Sons movers came over and fixed my bed then they rearranged everything the way that I wanted. They took the broken microwave and end table to the dumpster then took some things to my sister's house. Then they brought back 2 chairs for me from my sister. The Riley & Son's movers were friendly, efficient and sympathetic to what I had to deal with from the other movers. Then I was pleasantly surprised when the actual cost was less than the estimated cost. I will definitely be sticking with them and recommending them to anyone who wants punctual, reliable, friendly and helpful movers who know what they're doing and truly care about their customers' satisfaction. read more

I used Riley for a 10 mile move with additional pick up at storage unit to apartment. They came for an estimate which was accurate. The men were prompt, respectful, efficient and professional. Nothing was broken (yay!). I would use them again. They weren't inexpensive, but I'm very happy with the service, and there were no surprises. Thanks Riley! read more

This is in response to Kevin R. We did not have three previous moves with Riley. We are not liars. Our sources are credible and reliable. Since there are many choices, why not choose a carrier who does not add on bogus fuel and other charges; who is careful with your household goods; who does not send additional, unneeded personnel the day of the move without your permission and then charge you for them while they stand around; and who knows how to respond to comments with intelligence and in a professional manner unlike Kevin R. read more

Move went fantastic. Philly 3 floor unit to Cherry Hill. Tyler and his team were amazing. Not one item broke. They were meticulous. Went 30 minutes over estimate but dollars came in just below estimate. Highly recommend Riley & sons moving! read more

Riley & Sons Moving Company was absolutely amazing. They accommodated me right away for a last minute move. The crew that came out were straight hustlers. They moved all the belongings in my house from Point A to Point B without any flaws. They were quick but also very diligent throughout the entire job. Estimates for the job were spot on, I don't think you can beat it. I'll definitely be using Riley again and I think you should too. Kudos. read more

Riley & Sons is the best of the best! My family has used their services 4 times now and the experience has been nothing short of perfect. They are punctual and detail oriented. Having to move an entire house into 3 different apartments is not an easy task and they managed to get every item to its respective "new home" with no problems. Their guys are professional, personable, patient, and funny! Moving can be stressful, but they do a great job keeping your mind at ease during the process. We would recommend them to anyone, near and far! Thanks for all your great work read more

This is the third time I have used Riley and Sons and to say that I am pleased with the services they have provided me would be understatement. They literally treated my furniture as if it were there own. Tim and his son, Tim Jr, took care of my move today and they were truly a great team. Their prices are incredibly fair and you can totally trust their quotes. Michele in the office is always responsive to any questions. This is a great company. I recommend them to anyone planning on moving anywhere in the country wholeheartedly and without reservation. read more

Highly recommending Riley & Sons Moving. They handled a complicated downsizing to an apartment of an elderly family member. The final actual cost came in under estimate, even with moving a 13-foot wide made-to-fit multi-part China cabinet into an upper-floor apartment. All 4 Riley team members were polite, professional, careful, and worked nonstop to finish this all-day move. They even pre-manufactured wooden crates to safely transport a huge wall-mounted mirror and a slate bar top. Don't think twice, just hire Riley & Sons Moving. read more

When moving across country there are so many moving parts (no pun intended) that can cause huge delays, and increase costs. Riley & Sons helped us navigate those obstacles. They stayed on budget and over delivered on their work. Would recommend. I contacted Riley & Sons for a move across country, PHL to Sacramento. We looked at a number of companies, some full service movers and some self ship options. Riley & Sons was by far the best value based on their estimates and reviews. They did over deliver. They were extremely accommodating on the estimate visit, specifically dealing with 2 pickup locations. Kevin gave us some great tips on how to accomplish the move, while staying on budget. The movers that showed up the day of were awesome. The city unexpectedly ripped up my street the day before the move. The movers worked with the city's construction crew to get access and navigate the entire mess. This took what was potentially a huge headache away from us. After we were all packed up in the truck, service was still phenomenal. They were in contact with us to make sure we had great unloading help on the other end. They made payment incredibly easy. They followed up with us leading up to and after the move. ALL of our stuff arrived undamaged, complete, and 14 days ahead of schedule! read more

Excellent move. Fast. Professional. Good driving (had to maneuver in a tight space for loading/unloading. Friendly. Ignored a former "neighbor" (at my request) whom was looking to start some mess. Will use again if I ever require moving. Will definitely refer to friends/family. read more

Worts move ever. I used Riley before, 2 times over past 10 years for moves between PA and FL with no issues. But now, the 3rd time it was the worst, will never call on them, nor recommend them. Their treatment of my items is an insult, and being a repeat customer at that. My boxes arrived as if they went through a tumbler. They paid no attention to labels of fragile, glass, top, arrows up as to not tilt to side, etc. Treated them all with equal contempt. Even worse, the dishonest way they described the condition of my furniture on their inventory sheet. They code their condition, 100% of them, as badly worn, scratched, soiled/stained, etc. Hardly worth paying thousand to move, by their own description all labeled as garbage condition. Of course, they present this AFTER all items are loaded, ready to go, a quick signature, off they go. An honest review is done up front, mutual review, let them show where all these stains, etc are. They do charge for insurance with 250 deductible, hardly worth having since insurance will not pay for garbage anyway. Just an other markup. Big mistake to go on trust, so I am a sucker for trusting them, always demand their list of item conditions BEFORE they load them, and if you want your items handled with care, you just may be in for a let down with Riley, as I was. Never again. read more

Solid movers! Needed 2 guys to move some furniture around the house and haul away a few heavy items. They did the basic things you expect from a mover and did them well. They were on time, nice and polite, and super careful. Covered floors and banisters, removed a door so a couch would fit, asked questions when something wasn't clear. Patiently waited for a few minutes while I took a work phone call. No damage, everything put where it needed to be. We've used Riley and Sons for a couple of moves over the years. They're the real deal and the only company we would have do this for us. read more

Very disappointed in Riley. Company seems to have gone downhill since Kevin took over. Not customer focused, was difficult to schedule pick up and delivery-had to accommodate to their schedule, office staff rude, seem to only want to maximize profits--seem very mean-spirited. Movers late and Riley did not call. Men who did the work okay with the exception of one who stood around a lot. I was nervous the whole time--very stressful. read more

I would highly recommend Riley and sons to anyone who is in need of movers. The team showed up exactly when they said that they would, they worked very efficiently and even cut down on our estimated time which cut down on our estimated cost as well. The team that handled our move were wonderful about putting the furniture and boxes exactly where we asked them to. read more

Riley and Sons definitely came through for us! We were in a public storage facility and were notified we needed to remove our stuff in a week as they were closing the doors for good! I called in a panic and 3 movers showed in less than 4 days to help clear out our household goods and take it to their warehouse to store for more than a year, while we had extensive renovations done on our house. The movers were friendly, helpful and so efficient. Storage went without a hitch and the staff could not have been more accommodating and easy to work with. When it came to the move back to our house, (2 of the 3 guys were familiar, great to see they keep their staff) another flawless experience! The movers were fantastic! Will most definitely use them again! read more

My family members have used Riley and Sons Moving company numerous times over the years. They were amazing. Recently, I moved and when I arrived at my new location, my TV was shattered. Riley and Sons response to this was "The insurance that we provide with the moving package doesn't cover damages to the TV" They offered $30 towards a new 65 inch TV and said that in order for the TV to be fully covered, I would of had to pay for more insurance. They were extremely short with me in explaining all of this. I would not recommend this company and no one in my family or extended family will be using them in the future. read more

Jr. & Steve arrived on time! The moving literally started 3 minutes after arrival. They moved fast and were clear and communicative. Pricing was fair, even when they couldn't get the second part of my couch in my apartment they tried 4 times. Helping me take down the hallway light fixture and taking my door off the hinges. I had to pay for an extra hour to accommodate the second location for the sofa but the rates didn't send me to the poor house. I'd recommend this company to anyone that asks. read more

Riley & Sons Moving - Movers Near Me - Philadelphia, Pennsylvania

Great! Wonderful staff will use again!!! Jeremy Mike Kevin were so nice. Worked great as a team and got it all done in an hour and half. Office great as well!! read more

Stay away from this moving company. I had such a horrible experience. To start, they came in $1,000 dollars over the estimate, even though I gave them a very detailed inventory of all my items as they requested. They initially gave me a higher quote but when they realized I was shopping around, they underbid everyone else to win my business. A bit bait and switch if you ask me considering I was hit with a $1,000 surprise at the end of my move. Second - I had so much damage to some very expensive items that when I tried to file a claim, of course they delayed the response and ultimately rejected it. They threw it back into my face saying I signed off on everything during the walkthrough but how on earth can you do a proper walkthrough of a full home move? Their whole contracting is a total scam and not there to protect the consumer. The broke two very expensive tables, they put back together furniture by cutting corners, and we just realized they just threw our bed frame together without properly installing the bolts. We've been sleeping on a collapsed bed for months thinking our bed was defective only to realize they put it together half-assed. Third - Another example of a bait and switch is I purchased several mattress covers when I initially setup my move. When it came time to my move, there was not a mattress cover in sight and they used rolled up shrink wrap to partially cover my mattress! I couldn't believe my eyes and when I questioned them about it, the main guy gave me some BS excuse about how this was much better. Lastly - the main boss on the job was totally unprofessional. All he kept talking about was all his "hoes" and making very inappropriate comments about all his girlfriends. It was so uncomfortable and crazy considering my children were running around. All I can do is talk about my personal experience with Riley & Sons. I will never use them again for any sort of moving and I caution others as a result. Be aware! read more

We moved out of our home in center city Philly on June 1 and needed storage until July 1 when we moved into our new home in Lancaster County. I hired Riley and Sons for the job based on good reviews and positive meeting with the owner. As I have had numerous moves in my career including cross country, I felt comfortable with hiring an experienced, family run moving company even though they were the most expensive of my 3 moving estimates. I thought it would be worth it to pay top dollar for top service. I couldn't have been more wrong as I am disappointed with so many parts of this moving experience. I'm not going to go into all the problems but it started at the very beginning since they forgot to put shrink wrapping in their truck so they moved my new, expensive and beautiful sectional without being shrink wrapped as in the contract. Needless to say the sectional arrived a month later in my new home dirty and unseemly. To make it worse they refused to accept our recommendation for professional cleaning and supplied their own cleaner. Of course, he was the cheaper of the two choices. It didn't go well as his hose came apart during cleaning and dirty water was sprayed all over our living room walls and floor. Moreover, sectional lost its luster after clean. On delivery the platform bed now squeaks from their rushed and poor installation and the delivery team was unaware they were instructed to unpack boxes as we have a 18 month old baby girl and didn't want loads of boxes in the house. Their were major problems with home office communications as our final price was $500 more than I was informed days before move in day. Their apology noted it was their busy season, they had key staff out with vacations and they were training others. It seems to me since July is your busy season every year figure it out and manage your people better to give customers fair service for the top dollar you charge all year. Bottom line is I would not recommend Riley & Sons to family or friends, not worth the price and not dependable in their promises and services. I look forward to Kevin Riley's comments on this moving experience. read more

As anyone who has moved knows, there are a million moving companies out there. As soon as you inquire with one, you are deluged with calls from others vying for your business. We chose Riley & Sons as they were local to where we lived in PA and seemed competitive in price. We kept hearing horror stories from others who had moved cross-country so we crossed our fingers and prayed for the best. I was already in California when they arrived at our Philadelphia home to pack up, but from all accounts they did a fine job (my husband was there participating). So far, five stars. The transport time was several weeks which (surprisingly, at least to me) is standard with these kinds of moves. No worries, I bought an air mattress and dealt with an achy back for about a month =) Both the driver and his wife were absolutely delightful when they arrived in CA with our things. They were very communicative in the days preceding their arrival to let us know when they'd be there. Once they were, they were all smiles and service. They refused our offers of help even with the extreme heat of the day. They brought all of our things up to the third floor apartment and made sure we were happy with the placement. Shortly before leaving, the driver had us sign an invoice, pay the bill and told us we had thirty days to check through everything and notify them if anything was missing. He and his wife (their names are escaping me), both deserve an A+++! Five stars for them! Unfortunately, a few things were found to be missing after we unpacked everything. A George Foreman Grill, tupperware and some floormats were the main items - nothing irreplaceable but certainly worth inquiring about in our opinions. My husband contacted the moving company with the following message: "Hello Riley & Sons! Hey, so I have gone through all our items that arrived on 6/22 and we came across a few items that are missing. I was explained to contact you once we finished inventory and found we had anything missing. Can you tell me what we can do about them? Items missing are : 1 Foreman Grill, 2 Large Plastic Tupperware containers, 2 Floor/Door Mats. Thanks for your help, and assistance through our entire moving process!" This is the response we received: "I spoke with the driver who delivered your shipment and he stated that he specifically remembers delivering a box that was labeled "Foreman Grill". As for the other items that were listed missing, all four pages of the inventory were signed, letting our company know that everything was delivered. As the men are bringing in boxes/furniture, it is the shipper's duty to check off on the inventory which items were delivered and to make sure everything was accounted for. Since the destination walk through paper and also the inventory were signed, letting the driver know everything was delivered, we are no longer liable for any missing items after this point." No, "I'm sorry to hear this," or "I will look into it." Just a brisk "You signed for it, not our problem," response. Not what I would expect in terms of customer service. We were not looking to place blame on anyone but to inquire as to whether our items were left behind or possibly delivered elsewhere due to a mistake. I'm quite sure that our driver, who had a huge trailer full of items from multiple households, does not remember specific boxes delivered to each house. Also, not sure why we were told we had 30 days if we were going to get this kind of response. Lesson learned - next time I move I will make the driver sit somewhere for a few days while I unpack each and every box to make sure that not one shred of my possessions are missing. Bottom Line: I would not use this company again based on their "we couldn't care less" attitude to a simple problem. I'm not saying they did anything wrong, but they should learn to treat customers with some care. read more

This is a great family run company. They are honest, punctual and professional. This is the second time I have used Riley & Sons and I highly recommend them. read more

Workers are good guys. Price was completely out of whack. They moved me 30 seconds away and charged me like I was going cross country. Shame

From our first meeting with Kevin, who gave us an estimate, to the moving day team led by Justin, our experience was excellent. While they arrived somewhat late to our apartment in Philadelphia, due to a car breakdown of one of the movers, the time was quickly made up efficiently, carefully and professionally. We were given a range of time that our delivery to Florida would be made and the furniture arrived on the first day of that range. While Justin was the only one from the original movers to come to Florida, he and his helper were extremely careful and professional ensuring that the furniture was reassembled properly and that each box was delivered to the correct room. I can't say enough about Joe Riley and his sons. You will not regret using them. read more

Riley and Sons movers came to my house directly and quoted me 1800 dollars for my move from South Jersey to Manayunk. I needed to store my belongings with them for two weeks which was supposed to be an additional 400 dollars. Two weeks later after my stuff was delivered, I was given an additional 1800 dollar bill. I was then told the 1800 dollar quote was per load and unload of the truck. Essentially they charged me for an additional move because of the two weeks my belongings were in storage. This was never explained to me prior. I was charged for two full price moves. Completely taken by surprise. Total RIP OFF!! The movers themselves were cool, but this company really screwed me. Don't make the mistake I made. Go with someone else. Wish I give them zero stars. read more

On April 7, 2017 Riley and Sons moved my 89 year old mom for the second time since 2015. Once again they did a professional, efficient job and beat their quoted price by over $250. (the move took less time then estimated!). Thank you once again to Kevin, Kelsey and the wonderful crew that did the job. read more

Exceeded expectations. I was anxious about hiring a moving company to transfer our belongings 1000+ miles. There are many horror stories out there outlining the tricky and unscrupulous practices homeowners have fallen victim to when contracting a full service moving company. After researching and reading reviews, I decided to make the decision to use Riley and Sons Moving. They were prompt to respond to my call, answering the multitude of questions I had including assurances that they engage in ethical practices. I was quoted a fair price so I scheduled a moving date. On our moving day, there were no delays. My team arrived first thing in the morning, on time as promised. The crew of 4 went straight to work and had my possessions loaded in approximately four hours leaving me plenty of time to catch my 5:30 flight out. My belongings arrived in an unbelievably timely manner and the delivery team maintained the same standards. Thank you all. Ray and Joe, you're great. The Bearden Family. read more

I had a great experience with Riley & sons. I got an estimate quickly and had all my questions answered over the phone. The crew were polite, careful and FAST! They asked where each item should be placed in my new home and rearranged the furniture for best use of space. Shout out to: Ray, Tom and Will for a great job. I highly recommend. read more

I still don't have my furniture and my valuables after three years they broke almost every front piece of furniture in my house I've lived like in misery for the past 2 1/2 years because of them they were in a rush I wasn't rushing them it cost double the estimate to move six blocks $10,000 to move into a one bedroom apartment I don't mind the price but they wouldn't listen to what I want it they didn't bring my valuables they didn't bring my art it's all missing I don't know what they did with it. I asked them to bring a box of CDs with my music they they tend to say yes I just ignore me. I asked a few times they end up bringing a box with empty CD cases hundreds of them but the CDs are all gone there's something either stupid or corrupt going on here all my best things are gone all my cabinets furniture tables anything that they took apart is broken they got a bookcase they were putting together and they wouldn't follow the directions that I hate gave them from the original purchase they let it collapse on the floor. Kevin Riley was nice and first but then he had his people here and they were crazy they were crazy they did what they wanted not what I wanted they were supposed to sit down and go through my things and I could tell them what to take and what not to take they didn't do that it was the most stressful thing I have ever done in my life because of their behavior if I was smart that I would not have let him in the house. Three years and I still don't have a cable to eat on because they blocked it with boxes I don't have a chair to sit on because they put that on top of boxes why are high I can't read any of that they didn't label the boxes so I don't know where my things are my valuables are missing. I paid for insurance but it's only good for one day you guys took 10 days to move one day they come in and they come back a few days later it was a mess my housekeeper was here she had a nervous breakdown from them on the way they behaved. Maybe they could move things quickly and carelessly if you like that I don't let them touch your belongings don't let them touch any of your furniture that's of any value watch everything they do and the watchmen when they're sitting around or will cost you and you'll be very sorry later. read more

Excellent service and great guys. Good as it gets. They came on time worked late into the night. Very careful with our things. They know all the challenges of city moving and handle them very well. read more

We couldn't have asked for a better or smoother move. The crew was friendly, worked hard and moved us a half hour quicker than was quoted. I've moved several times and Riley and Sons were the best movers I've ever used, hands down. read more

I was very apprehensive about movers as we had a bad experience about 10 years ago. This time we used Riley and Sons, they exceeded all expectations. The drivers were very nice, accommodating, careful and so efficient. On the drop off end we had some items going into living space some items going into the garage they put everything where requested, fit things in where I didn't think they would go with care and detail. Great experience, I give them an A+++ MS 7/16/20 read more

Thanks for making my Mother's move to Florida far less painful then it could have been. Everyone was professional and helpful - price was fair and everything arrived safely. The movers were very nice to Mom and even helped her with her furniture! read more

On February 21, 2018 my aunt was moving from one apartment to another. Riley & Sons showed up on time, they went over all the paper work and was very professional and kind. That was a big deal for me and my family they explained everything they were doing and took very good care of my aunts belonging. They placed everything where it need to be they were so organized and moved very quickly. Great job! If you ever need to be moved I recommend them highly. Thanks again Riley & Sons read more

The move was better than I could've ever imagined. Easy, organized, even fun! Never though I'd say that! Tim was a joy to work with, and made the move work like a well oiled machine! I'm sure that's why both moves went quicker than expected! Thank you to Riley and Sons! I will tell everyone I know just how amazing you are. Trish May 22 & 23, 2017 read more

Riley moved me in February. They did a good job. A few mistakes their guys made but they finished under time and gave me back the difference. The more prepared you are the better you will do. I would use them again. read more

We chose Riley movers because they were a family owned, small business, and the owners were so attentive BEFORE the move, but when a problem came up, they were totally dismissive. We were retiring and moving from the Philadelphia area to Nevada, where once there, Riley would put our goods in a locked storage facility while we purchased a home. On moving day, both my laptop and my husband's laptop were together in our empty sunroom. Within 15 minutes of seeing both laptops there, mine was gone. I immediately went out to the moving van and explained that it was not to be moved and was to be taken in my car for our cross country trip. They insisted that they couldn't halt the moving process, and I would have to retrieve it at the other end of the move. I was concerned for two reasons. First, the point of a laptop is its portability. Logically, you would keep a laptop with you. Second, why would someone pack just my laptop and not my husband's laptop? The scenario just wasn't logical. But given the response I got, and the lateness in the day, I had no choice but to acquiesce. After settling on a property in Nevada, we opened each and every box, and my worst fears were confirmed. My laptop was not among our things. We paid Riley $700 to insure our property, and Kevin Riley has summarily dismissed the issue of the "lost" laptop. The situation is disheartening since the team of movers seemed like very nice college students, but obviously temptation got the better of one of them. Additionally, despite the hefty cost of "insurance" it appears that Mr. Riley is the insurance company, as he has totally denied our claim and will take no responsibility for our loss. Yes, we can file a claim with our homeowners insurance and they will honor it. But since the computer disappeared on Riley's watch, one would think that Mr. Riley would have the integrity to take responsibility for this unfortunate situation. Apparently, Kevin Riley considers "insurance" as an additional stream of revenue since Kevin Riley himself has denied the claim, and there is no insurance carrier involved. Once Riley is paid-in-full (at the destination with the required certified check) it sadly appears that profit trumps integrity. read more

I have moved long distance so many times I've lost track. From NC to LA, LA to NYC, NYC to PA, NYC to LA, and most recently PA to NC. I've shipped cars (and had them fall off of ramps), furniture and irreplaceable personal items each time and worked with a lot of companies. I just came on here to write a good review for Riley & Sons because they were fast, professional, courteous, careful and efficient with my most recent move. They couldn't have made it easier for me. The owner of the company drove well over an hour each way to do my original estimate, which they came in under when the tab was finalized. They shipped of of my wife's prized possessions, her first car, for us as well and took excellent care of it too. In fact, they couldn't get a tractor trailer to our pickup location so they sent 3 box trucks, loaded all of them, then went back to their main hub, unloaded the box trucks onto an 18 wheeler and then added the car. There were no extra charges for that labor, which essentially was like moving an extra time in the middle of our move. So I just wanted to come on here and say they did a great job and I'd use them again if I needed to move again, but I'm hoping that I don't, with all due respect to them. Moving is a hassle! Thanks to the entire team there, including Kelsey back in the office. Scott read more