There friendly helpful acomidating And kind reasonable they…read morestand to help in all areas if you dont understand they are the prefesionals.

RICHIE is the best. he took his time to explain to me and help me come to make the right decision…read moreon my storage upgrade. he also didnt pressure me nor rush me to make my decision. He also took time in letting me see the units available with understanding that i no longer wanted to walk up steps so he defiantly helped out with that. Richie was very kind and knowledgeable of everything i asked. I have had my stuff here now almost a year and every time i come its always clean. thanks Richie

This storage facility worked with me so well . The woman helping me was Brisa and she was super…read morehelpful from when i came in to when i left! If you come by ask for her !

Extra space storage is the most disorganized, unhygienic space I've ever had encountered. I had a…read morerather large unit that stored my antiques and wool items like rugs, throws, furniture,etc. the first bone of contention was that their ramp was cordoned off for months and getting larger pieces of furniture up to storage proved a challenge. When I brought this up to management she was upset that I didn't understand that there were mitigating circumstances, the rain, the workers didn't show up, etc...those excuses get old after several months. Then the manager presented a hostile demeanor and as she put me on hold, I called her an unpleasantry and she heard it and told me to get my shit out within three days. I called the 800 number and had that resolved. After months of not visiting I went to check on my belongings and the ceiling had caved in from leaks, there was large rat feces everywhere. The rats had eaten through walls and floors and gotten through my things, effectively destroying my stuff. My antique furniture was missing pieces. All that damage. I could not understand what exactly happened but it was chaos. I lost so many valuable things and as I was going through a terrible bout of illness I didn't sue this company. And I have great regrets about that. A horrible company. Expensive and irresponsible. They don't deserve any decent business. I'm still angry about the loss of my items and their dismissive attitudes. F-

This place is HORRIBLE! They have a severe RAT INFESTATION. I have communicated this to management,…read moreheadquaters and V.P and they have not taken accountability or responded properly. It is disgusting and unsanitary. The virus and diseases you can catch from the rat dropping can kill you. Check out news 12 coverage of my story. http://bronx.news12.com/clip/14986576/dead-rats-rodent-feces-among-complaints-from-bronx-storage-unit-customer

The team at this location is tremendously helpful and easy to work with. They look to find…read moresolutions and accommodate client's needs while maintaining a relaxed, yet professional atmosphere. At the helm of the ship Alix O. has been one of the upmost professional and consistently reliable managers (now District Manager); one I could depend on time and again over the decade I've stored my company's props and inventory there. He's a huge asset to the company. I'm thrilled with the quality of service the current team continues to maintain. (Little shout out to Ed and Gloria! You guys are great!) Side note: I am pleased with the new renovations they've made to the offices.

Always great service and smooth process. Been using them for multiple moves and highly recommend.read more

Super easy and helpful to book even on short notice…read more I worked with Zura, Zura, Vako and Nika - they were so kind and positive and helpful! I was very nervous to pack up and move after living in my apartment for several years and they were immensely helpful! They got the job done from packing to loading to even helping me take out some trash after my cleaner last minute cancelled. They truly saved the day. My bf and I are moving again in August and UrBin will 100% be the team I call to help with my move!

I rarely leave reviews, but I had such a positive experience here that I felt it was worth sharing…read more From the moment I walked in, the staff was friendly, professional, and incredibly helpful. JD & Martin took the time to answer all my questions and helped me choose the right size unit for my needs without any pressure or upselling. The facility itself is clean, secure, and well-maintained. I felt completely comfortable storing my belongings here, and the climate control made a big difference--especially for some of the more sensitive items I had. Access hours were convenient, and I never had an issue getting in or out. Highly recommend this place if you're looking for safe, reliable, and thoughtful storage service. Five stars without hesitation!

Wow! What a sparkling clean, efficiently run storage company…read more Our experience with Manhattan Mini Storage was great, from our first phone call with Cecil (good-humored, patient, went out of his way to help us get the best value and location) to checking in with JD at the facility. He was amazing too!

lets start off with how rude and sexist the manager Jerome is he makes faces behind customers backs…read moreand acts as if we cant see it he is conniving and rude to females acts as if he is superior to everyone around him and made me and my mother very uncomfortable and also tried to force us to give him a good review by taking my phone to put 5 stars if i could go lower i would give me -5 starts and will be reporting this further

Extra Space Storage on Jerome Ave in the Bronx (10453) is the Worst business on earth. Not one…read moresingle worker is polite. Rude is an understatement. The elevator at the location has been out of order since 2017!!! Yes 2017!! If you have your rental unit on a high floor get ready to walk up dark hallway stairs. You could be the healthiest person on the planet you will still find yourself out of breath! How bare they raise the cost of a rental unit when they have yet to fix a broken elevator?? It's been 2 freaking years. Not only is the elevator broken and you have to walk up dark stairwells, the rodents are insane and beyond unhealthy conditions. Calling the business bureau as well as the health department. Save yourself from renting from these nasty rude crooks. Don't believe me look at the cost of the unit; mind you I don't have a large unit. This unit is on a high floor.

I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

Summary: + good price…read more+ fast and overall fine service + overall nice workers - poor communication - some unprofessionalism - some damages I went back and forth between 3 and 4 stars, but ultimately landed on 3. I want to provide enough context so anyone considering Solidarity Movers can make an informed decision. Overall, this was one of the better moves I've had, but not one that warrants the 5-star reviews I see here. My husband and I moved from MA to NY due to family circumstances. The move was already stressful before it began, which is relevant because Solidarity was recommended by a friend who had a great experience with them. Given some poor experiences I've had with movers in the past, I felt confident choosing them. Unfortunately, things started off rocky. I completed a video walkthrough, received an initial quote, and then requested a revision. After that, communication stalled. Multiple follow-ups went unanswered, and I couldn't even get confirmation that my request was being worked on. After about a day of silence while other companies were responding consistently, I was ready to book elsewhere and left a review reflecting my experience. Within minutes, owner Zak called me. He was understanding, professional, and genuinely seemed to care about my concerns. Communication improved immediately, I received the revised quote, and their pricing felt fair, so I booked the move. A couple of weeks before the move, I reached out to confirm everything was still on track and asked about payment. I was told, in writing by Mike, that the remaining balance would be due "upon completion of your move." To me, that clearly meant after delivery. The move was scheduled for June 19 with overnight delivery on June 20. The crew was originally expected between 12 PM and 2 PM but arrived around 4 PM due to traffic. Traffic happens, and I had no issue with the delay itself. The crew was polite, worked efficiently, and seemed to handle our belongings with care. Unfortunately, this is where my experience started to decline. While packing, I overheard two crew members make a joke about my husband and me. It wasn't the worst thing I've ever heard, but it was disappointing to become the subject of a gay joke, especially from a company that publicly projects queer allyship. I chose not to make an issue of it, but another customer may have felt differently. Once loading was complete, the foreman informed me that the remaining balance was due immediately. This directly contradicted the written communication I had received. When I raised the issue, Mike acknowledged there had been a miscommunication but insisted I still had to pay on the spot. What made the interaction frustrating was how dismissive he came across. He stated this was standard procedure and said he would investigate the miscommunication, but unless there is another Mike, the miscommunication originated with him. Rather than create additional stress for myself, I paid the balance and moved on. To be clear, I still tipped the crew generously because they worked hard. By the end of the move, they had received $1,200 total in gratuity, or $400 per mover. The next day, delivery was delayed again due to traffic, but the unloading process itself was quick and organized. The crew followed instructions, reassembled our storage bed, and got everything into the house efficiently. After unloading, I was asked to sign paperwork stating everything had been delivered without damage. This struck me as odd because we hadn't unpacked a single box yet, so there was no realistic way to verify that. Like many people at the end of a move, I signed because I was exhausted and just wanted the process finished. While unpacking later, I discovered our $1,500 credenza had been damaged. Two interior shelves were broken, one completely split in half. Several glass items were also broken in transit. Nothing irreplaceable, but damage nonetheless. Could I file a claim? Sure. But after an already stressful interstate move, I don't have the time or energy to go through another lengthy process. Instead, I'm leaving this review so others can make an informed decision. Despite everything, I would still consider recommending Solidarity Movers, especially for a local move. The crew worked hard, and this was far from the worst moving experience I've had. However, the communication issues, payment confusion, dismissive handling of that confusion, inappropriate comment, and damage to our belongings prevent me from rating the experience higher. If you're reading reviews because you're planning a move and trying to make the best decision possible, I hope this helps. Wishing you the best of luck!

I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P