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    Extra Space Storage

    4.0 (4 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 weeks ago

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    Response time

    40 minutes

    Response rate

    100%

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    9 months ago

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    2 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    3 years ago

    I needed storage space expeditiously and the customer service rep delivered and saved me money. God sent!

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    Emily S.

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    Rxo

    Rxo

    3.2
    (135 reviews)

    White glove service for new mattress and foundation…read more Delivery was efficient and professional. Went extra mile and helped put the new foundation in my garage as i don't need it. Good value for service. Nice guys!

    I'm currently in the process of working through an issue with RXO, and the customer service has…read morebeen terrible. We had a dishwasher that we ordered and initially after scheduling a date for delivery, we didn't receive a time before the date schedule (which they say you'll received at least a day before). The day of the delivery, since we had no idea when it was coming we stayed around, finally receiving an estimated range a little over half into the day, that went to 8pm. They ended up delivering the product an hour after the estimated range was over. What's worse, we ordered an unboxing and installation, and neither of those services were rendered. Instead of the company getting back with us to reschedule due to the inconvenience, we have had to call continuously to get someone out here to complete the delivery services and it has yet to be resolved. We are constantly given the run around and no resolution has been concluded. As a whole, I'm totally disappointed with the service that we have received and the customer service has been even worse with the wait times for getting into contact as well as the company not being able to get in touch with their own offices or management to get this resolved. I would advise anyone to use a different company if delivery is necessary especially if this is the type of service they don't mind extending to their customers. So please beware!!!!

    Extra Space Storage - selfstorage - Updated July 2026

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