Very friendly, clean and easy to access. They have a great cart you can use at any time.read more

From the owner: West Henly Storage in Johnson City, TX, provides convenient and secure storage solutions from…read moreclimate controlled and drive-up, to parking for vehicles, boats, and RVs. Choose from enclosed, covered, or uncovered parking options in our fully-fenced and well-lit property. Take advantage of our unique 12-month rate guarantee with flexible month-to-month lease terms, 24/7 access, and the convenience of online account management and payments. Also available: Office suites ready for immediate move-in, or build-to-suit. Lease with confidence at West Henly Storage--call today to reserve your space!

Excellent service, staff will go out of their way to accommodate you when they can. I have worked…read morewith them remotely from 600 miles away to set up our move and maintained our storage for the past two years since moving here as well. I was sad to see an older lady from Wimberley scolding the staff and threatening them with a negative review because of her lack of planning. Keep in mind this week starts their busy season and everyone should be mindful of that! Poor planning on our parts does not constitute an emergency on theirs!!! Keep up the great work guys!!!!!

The managers are terrific, informed and really friendly. The place is pretty new and well…read moremaintained. The location off of US 290 in Dripping Springs is ideal for us with easy access. Very reasonably priced. We highly recommend this storage facility.

Our unit was broken into and electronics, furniture, and boxes of belongings were stolen. Our…read moreoriginal lock which was a combination lock was cut, removed and then replaced with a keyed lock that was able to be purchased at the front office. When the staff went through the building on their regular checks, a lock was on the unit so a sticker signifying all was good was placed on the lock. All was far from good. I spoke with one of the assistants the day of and explained the situation to her. She was polite and said she'd tell her manager. A few days later, I spoke with the manager and asked her to review video footage. She said she would and would be in touch within a couple of day. It has been two weeks, and I'm still waiting for that call. When speaking with the manager, I asked about the keypads that used to be on the buildings so access was limited. She told me that she believed they were there in the past but didn't know what happened to them because she'd only been there a couple of months. We were also told that nothing like this had been reported anywhere else. It is hard to believe out of the many, many units there ours was the only one that was hit. I highly recommend that if you'd like to keep your belongings, find a place with better security and sense of accountability.

Storage units are fine, but they can increase the rent whenever they want, by whatever amount they…read morewant, and as often as they want. They increased my rent by 25% after the first month. Bait and switch? so if you're good with that, then this is your place..

Amazing place to rent from, Davis and his wife are extremely kind and understanding. I highly…read morerecommend this place to anyone!

I sold a house in Austin three years ago and needed somewhere to leave some furniture. After…read morechecking several options, I chose this place. The owner is incredibly responsive. We have communicated by text when I needed anything. I was living in Hawaii and needed to make arrangements to move out. He was always available and helpful. Also, in three years, he never raised my storage unit prices. Contrast this with the big chains and you'll find that you will be very happy.

Update on April, 7, 2026…read more Last Saturday, I received messages from Nick at the customer service center. He first expressed his sincere apologies for the experience I had, and then he tried to better understand the situation in detail. After learning what had actually happened, he acknowledged that this was not the kind of customer experience their company aims to provide. He was very proactive in stating that they would make things right. Today, Monday, I received a follow-up call from Nick. He showed a very positive and proactive attitude in trying to resolve the issue. Through our communication, we were able to reach an agreement. What I would like to highlight is that Royal Moving & Storage Austin and their customer service team truly make you feel that customers come first.

I will share the email sent just now - I have coordinated this move for weeks and provided a…read moredetailed spreadsheet, photos, etc. When the team showed up today, the price changed astronomically AND all of the information I provided and was told would be given to the moving crew WAS NOT provided to them. After my horrible experience last year with a different moving company, Nathan assured me their company would NOT do those things... yet sure enough - it started this morning and I told him this was a repeat of what happened before and I would not be moving with them today.

Wonderful customer service. I really appreciated the help and even though we didn't move forward…read morewith our business needs, I would reach out again in the future.

From the owner: For more than 10 years, we've been serving the storage needs of ranchers, small business owners,…read moreretailers, Construction companies, Hunting Lease, and households in Texas Hill Country . We provide our customers with quality storage options, both in security, and ease of access at your own location. It is our mission to be the leading provider of convenient, affordable, and secure storage in Texas Hill Country.

Madrone storage is in a convenient location & affordable storage. Gated access is great for…read moresecuring your storage unit.

Had a storage unit with them for close to 2 years. My credit card had fraudulent charges made on…read moreit so I had it cancelled which also cancelled my automatic payment. I was out of town and away from email and mail. Upon my return I went in to pay my storage Bill and late fees. When I stated what I wanted to do. Susan Thurber said "Really, you're going to pay this"? I'm thinking I'm standing in front of you stating my intentions. Then I'm hit with " where have you been, you don't answer mail or emails?" At this point I'm beyond belief that this person that states on their website that they are friendly and professional is anything but that. Anytime I went into the office I felt like I was a nuisance to them. I would NOT recommend using them.

We recently used Move and Care for our relocation from the Austin area to Dallas, moving our entire…read more3,100 sq. ft. home, and I couldn't be happier with the experience. From start to finish, the team was professional, efficient, and very careful with our belongings. Mike and Oleg were especially great--hardworking, friendly, and attentive to details. The whole crew of four worked seamlessly together, handling both the packing and heavy lifting with care and making what could have been a stressful process feel smooth and organized. Moving such a large home is no small task, but Move and Care made it look easy. Everything arrived on time and in perfect condition. I highly recommend them to anyone looking for reliable movers and will definitely use them again in the future.

Move and Care LLC sent Yevhenii and Oleg to help us move our apartment into a storage unit for our…read moreupcoming house remodel. The team arrived on time (they even offered to come early since they had completed a job) and followed all my instructions to the last detail. Communication with LLC was clear, and the job and pricing were well outlined and fair. The team was meticulous and conscientious with our items and went above and beyond to stack everything neatly into our storage space. I plan to rehire Move and Care to help us return to our apartment in the fall.

Collin and Steve are great guys and not only that they're honest with me so far. Their rates are…read moreextremely low for this area and the units are new and clean. I'm able to move two units I have elsewhere into one and still save $200 per month!! This is a family owned business (so far). If they ever sell out to the big guys, I'll be gone.

If you need a storage, this is your place. It's super clean and very safe! The guys in the office…read moreare super cool and professional. This is worth your time and money. They have an RV dump station, a cleaning station and free ice. Go check it out.