I made the mistake of returning my truck to another location. The manager at that location called…read moreme the next day to warn me and even offered to allow me to pick up the truck and return it to the original location to avoid a fine. However, I was called 5 minutes later and was told I was going to be punished for not taking it to the original location. I was then told my issue would be escalated, but it's been two weeks and I haven't heard anything from anyone. I've been using Uhaul since 2000. I understand I made a mistake. I was given a chance to correct this mistake. The person that charged me didn't even have the courage to call me, and used another manager to give me the bad news. I'm never giving Uhaul my business again.

Have used them twice. never a problem or a hassle! Truck was waiting when we got there and easy…read morereturn of the truck

Jane and the team were the best of the best, especially for helping to downsize after a lifetime in…read morea home. Compassionate, thorough, proactive, detail-oriented, and incredibly helpful. My family and I could go on and on. Worth every cent. Services: move management, packing, unpacking and organizing

Moyer has helped us now with three different moves, in three different and difficult circumstances…read more(one relative into senior living; two into memory care). This company is simply extraordinary. They are so kind, so thoughtful, and take such care with the entire process, including developing a layout of the new apartment, figuring out which furniture will fit and where, and then -- almost magically -- quickly and carefully and efficiently packing, moving, and unpacking everything so that when you walk into the "new" apartment, everything looks just like home. This truly is one of the most wonderful companies I've ever worked with. Special thanks to Daniel and Sally for their help with the most recent move today. My family and I are so very grateful.

Best Moving Company EVER! I scheduled for Steve F. to come out and provide me with a quote for a…read morepack and move. He was timely and very professional. The day of the move, the movers showed up early but it worked out. David A. and crew got the job DONE!!! They were about their business taking great care with packing and securing my property. Due to some unforeseen circumstances, I had already packed my master bedroom and later completed the kitchen/dining room. Therefore, they completed the remaining three (3) levels and did a FANTASTIC job. I've never experience such experts with great customer service. The last movers I hired, dropped a case of Cooperhawks Wine and never replaced it. I would highly recommend this company, if you are looking for quality service. The pleasant surprise was that since I had packed some of my rooms, the quote went down because the Time & Material was less. So glad that I took the recommendations I received on Perry's, and decided to contact them.

The person who completed my initial assessment was Diane Linville. The moving coordinator was…read moreStephanie Miller. I have worked with United Vanlines/Perry Moving twice. Once from Indiana to Baltimore City, and the second from Baltimore City to Michigan. The first time I moved with them, the moving coordinator I worked with was very communicative, checked in with me throughout the moving process (including when my items were being picked up), and was conscious of my anxiety levels. The second time I moved, I needed to contact Stephanie to remind her of upcoming deadlines, follow up with her when she said that she would get back to me and failed to do so, and was also unprofessional at times, uttering profanities like "retarded" in reference to the move itself when on the phone with her. What's more is that one of my inventory items never even arrived to me. They launched an audit to find the lost items but came back empty, so I guess one of their workers just walked off with it. The pay out on the audit also was less than half of what the items were valued at. Some of the items that were lost can't be replaced. Like how does something just walk off? You're a moving company that specializes in moving things, and you're one of the most expensive brands in the market with guaranteed service. On a positive note, the people who picked and dropped off my belongings were very professional, on time, and handled everything like glass. Don't think I'll work with Perry again.

This company moved my belongings today from northern Maryland to the Philadelphia suburbs. They…read morewere very professional! They had a four person crew, carts, packing supplies, and a huge truck. They were also fast once on location. What I really appreciated, though, is that they were all very friendly and polite. Most movers I've hired have been quiet and grumpy, but this company just has a great attitude. Also the price was very competitive! Very satisfied!

First things first: I DID NOT USE PMS' MOVING SERVICES. I do not know the owners of this company,…read moreor anyone who has ever used them. I found them through Yelp! and did consider using them. In the end we opted to go with a company with a little more of a solid reputation, just for our own personal peace of mind. Our move is not a cheap one, and when turning over all of your earthly possessions and a chunk of your savings, you have no choice but to err on the side of caution. That being said, Jamel was an absolute delight to deal with. He spent 2 days corresponding with me about our move, the inventory, and explaining every single penny we would be charged. I cant say enough positive things about his professionalism and customer service. Unfortunately for PMS, I am not much of a gambler. If you are, and are willing to give the new kid on the block a shot, you should call Jamel. Jamel, thank you taking the time to provide me with such a detailed quote. I do wish you the best of luck with the future of your business.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

The movers were friendly and helpful. They were on time and finished the job quickly.read more

Honestly I was going to do business with them but I found their prices to be outrageous I lived at…read morethe time in Gwynn Oak MD 21207 and I was going to be putting a couple of plastic containers about 4 total and about 4 additional boxes too which everything was downstairs ready and packed up to the storage unit that like 5-10 minutes away ( NO FURNITURE) and the set price was 400.00 that's outrageous I actually was able to find way cheaper option I understand that they're a business but that's ridiculous for the distance and the number of idems I was requesting to be moved so in spite of the professional conduct which was good unfortunately based on my review in full I can only give this business 1 star ...