1. Extra Space Storage

    1. Extra Space Storage

    0

    Greenwood, IN

    Extra Space Storage

    3.9 (7 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    5 years ago

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    Emily S.

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    2 years ago

    I had a great experience with renting a storage unit. Todd at the front desk was very helpful and knowledgeable also polite.

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    Emily S.

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    5 years ago

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    Emily S.

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    4 years ago

    Customer service hung up on me twice! There is nobody at the greenwood location to help in person!

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    4 years ago

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    Emily S.

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    10 years ago

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    9 years ago

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    Having used this service three times, I have been taken great care of every time! Joe manages many…read moresuccessful businesses from this location, and though the area is small, he delivers with a big-time punch. Always available, he is a hardworking and honest man."

    This is a small office and garage area with several U-Hauls for rent. If you need a specific size…read moreor certain type of trailer, van, or pickup truck, then you may need to call ahead with a couple days notice so they can get it for you. They offer both open bed and enclosed trailers for rent. They normally have available the smaller 10ft box truck and the large 24 ft box truck. Open and enclosed trailers are hit or miss from this location. The fees to rent are normally $19.95 for the 10ft plus 79 cents per mile, or $39.99 plus 79 cents per mile for the 24 ft box truck. They offer one way or round trip options, either you your proof of insurance, or purchase additional insurance for a few dollars more. They have 24 hr drop off if you return after hours with the U-Haul, just drop the keys thru the slot in the building. It takes about 20 minutes or more to go thru the paperwork, get your driver's license and check the truck out before leaving the facility. U-Haul can also install a hitch on your vehicle for about $150 if it needs one. They sell packing supplies, boxes of various sizes, packing tape, and more. You can rent a dolly for about $7 extra if needed for moving heavy items.

    Two Men and a Truck

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    I've used this company before but with the Evansville location and had a good experience. Getting a…read morequote and scheduling the move was easy with this Indy location. Moving day arrived and it was past the time the movers were expected to arrive and I never received a call. The office calls me, stating the drivers have been trying to get ahold of me for 15 minutes. I never received a call from the driver. I went looking for the movers and found them myself. They worked quickly, and got everything moved before the original estimate. You are charged by the time used in 15 minute increments. The movers wrapped my furniture, but did not wrap door frames, and punctured a hole in my ceiling on my new house by ramming a bed frame into the ceiling, no apologies offered. At the end, the movers had to call their manager to determine how many hours to charge me as they waited 15 minutes without working because they couldn't get a hold of me by phone. Remember, I never received a call and told the office that when they called to ask if I still needed their services. Their manager decided that I needed to pay for those 15 minutes, resulting in me overpaying for not being contacted by Two Men and A Truck which was very frustrating and unfair.

    After everything we've been through with Two Men and a Truck, I feel obligated to warn others…read more Before our move, we gathered multiple quotes from moving companies. Two Men and a Truck was over $2,000 more expensive than two other movers we considered, but we chose them because we believed we were paying for professionalism, experience, and peace of mind. We trusted their reputation. That turned out to be a costly mistake. The damage was unbelievable. Every single piece of our Polywood outdoor furniture, which we purchased at the end of last year for several thousand dollars, was scratched. These weren't minor scuffs; it looks like the furniture was dragged across the ground while lying flat. Our couch, both loveseats, and chair were all damaged. Furniture that was practically brand new now looks years old. On top of that, one of the stairs in our brand-new home was chipped, and a valuable mid-century furniture piece was significantly damaged, despite being assured their movers had experience handling furniture from that era. The claims process was even more frustrating than the move itself. We spent over a month submitting photos, receipts, and every document they requested. Then we were told they don't consider what an item originally cost or how recently it was purchased when determining reimbursement, which makes you wonder why they asked for receipts in the first place. Communication was terrible. Weeks passed without updates, forcing us to constantly follow up. We eventually escalated the issue to corporate, only to be told to keep waiting for the local franchise. Then, without a phone call, email, or any discussion, a check arrived in the mail for an insultingly small fraction of our damages, along with a letter stating the claim was "resolved." We were never allowed to discuss or dispute the amount; they simply decided the matter was closed. Accidents happen during a move. What matters is how a company responds. We intentionally paid over $2,000 MORE expecting better care and better service. Instead, we were left with damaged belongings, damage to our new home, poor communication, and a claims process that felt designed to wear us down. I would never recommend Two Men and a Truck. Paying a premium did not result in premium service; it only made an already terrible experience more expensive.

    Storage Rentals of America

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    this is an overall review of the entire subsidiary operating under the name storage rentals of…read moreamerica owned by the parent company sroa capital. it is based on my one and only recent experience from august 2025. it was horrific from the beginning to the end. in order for this to be read and seen by as many people as possible as soon as possible so as to warn as many people as possible from doing business with this corporation, here is my recommendation to all of you who are moving and need to lease a storage unit for your personal belongings before moving into your new place. do not lease any storage unit from storage rentals of america in any state at any location under any circumstances, it will be one of those regrettable choices and situations in your life because of their corrupt business practices​! i did my due diligence and research in the time that i had prior to moving. and even in doing so this is what transpired with sroa and the people that they employ. i paid for one month in full and up front for a storage unit from them. days after my doing so their so-called managers on my moving day still did not have my paid for unit ready. because of the managers lack of organization and lack of knowledge this was the second storage unit that was necessary to reserve with them because first 1 they did not hold the quoted price for their 7-day reservation period per their policy. because of the chronic problems with sroa from the beginning; their customer service representatives sent electronic messages, emails, left voicemail messages, called managers and set up tickets for any manager to contact me about all of their prevalent problems. this was almost an automatic response by most customer service representatives and when i didn't receive a call from a manager; i then requested for any manager to contact me. finally, only because my persistence that a customer service representative was able to transfer me to a district manager who finally answered her phone, by the name of bailey. and from that point on because of district manager bailey everything got worse! she was confrontational, uninformed, unknowledgeable and incompetent like everyone of their managers in name only that this corp employs that i had the unfortunate experience to encounter! bailey never solved any of the problems! including receiving a credit of some kind of any amount to my account because of all of their problems and those problems causing me to incur hundreds of dollars more in moving expenses! and in the meantime even though i had only had my personal belongings stored in my paid in full storage unit with them for about 1 week; i was already researching different storage unit companies in which to move my personal belongings into because of all of the problems that i experienced with sroa managers and the corp itself. and foresaw only continued problems with sroa unless i moved my personal belongings elsewhere. in addition at the same time i attempted to pay the my 2nd month's rent early and in full on my lease of my storage unit with them through their only method that they don't charge fees for. and in doing so i discovered that bailey - district manager had closed my account preventing my making next month's rent early or at all. bailey also covertly closed my account while i had already paid them in full and was current from the very few weeks that i was leasing from her and sroa! bailey also denied my access to my personal belongings in my current and paid for storage unit and canceled my multiple gate keypad codes at the same time also preventing me accessing my personal belongings. also, i received no information from bailey about any of her criminal behavior and corrupt business practices until an email from her on the same day that she expected me moving my personal belongings out of my storage unit, again that i had paid in full and attempted to pay the second months rent on and early for that matter. bailey mentioned in that email that she was requiring me to sign a waiver with sroa to even regain access to my own personal property of a storage unit that i was current and paid in full on. bailey also mentioned in that same email that she was going to require that i set up an appointment with a manager prior to my moving any of my personal belongings out of my paid in full storage unit. keeping in mind that sroa does not have an on-site office staffed with employees at this location that i paid in full for a storage unit from them. in addition, I RECEIVED a VERBAL VERIFICATION by phone from CHRISTINE - another manager with sroa and a manager that BAILEY supervises; that she did a walkthrough and that everything was OKAY with my storage unit and that they had not cut off my lock that i bought on amazon. in addition that i had full access to my personal belongings in my storage unit and gate access with my multiple keypad codes that i received from them when i paid them in FULL.

    From the owner: Looking for convenient self storage in Muncie? Storage Rentals of America offers clean, affordable…read moreunits with flexible month-to-month leases, ideal for moving, business storage, or decluttering your home. Serving neighborhoods like Halteman Village, Carrington Woods, and Pebblebrook Estates, we're close to Ball State University and major local attractions. Our facility features climate-controlled units and enhanced security features for peace of mind. On-site moving and packing supplies make your storage process easier and more efficient. Enjoy customer service available 7 days a week. Reserve or move in online, by phone, or in person today!

    Extra Space Storage - selfstorage - Updated July 2026

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