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    Extra Space Storage

    3.0 (2 reviews)
    Open 6:00 am - 8:00 pm
    Updated a few days ago

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    Atchison Public Storage - Mouse poop

    Atchison Public Storage

    (3 reviews)

    Two months behind, I make zero excuses. BUT.... Let me explain…read more They wouldn't take my savings account for payment and they wouldn't take American Express for payment so I offered cash and the owner's wife chuckled. Since I was "behind" on payment, they put a red lock on my storage so I couldn't gain access. I paid yesterday and when I got there today, the lock was still on. I called multiple times and also texted. Finally got an answer. I told her I was there with my U-Haul and her response was "I know" She proceeds to tell me how I missed two payments. I said it's paid in full. She responded with "you JUST paid it yesterday. I said "that's why I'm here TODAY. THEN she tells me that the entire issue ME and I caused this and I'll have to just wait. I told her that she should work on our customer service skills and then said "F*CK, I have to wait an hour?" She called me back and told me her customer service skills were just fine, and now her husband is upset and on his way up, about 15 minutes. I said... I understand, I apologize for cussing. it was unnecessary and I will wait until your husband to get here. She said "be gentle with him, he'a not happy with you" UM. OK. He gets out of his truck, I get out of the U-Haul. As I'm saying thank you, he starts storming toward me. I got back in the truck and stood on the side steps. He stuck his finger in my face and said fuck you bitch I said, excuse me He said fuck you bitch, you don't talk to my associate like that I said... I said "You mean your wife? He said fuck you and I screamed. Fuck you. Then he said you're a fucking entitled bitch and you can wait for me to open this up. He started going back to his truck I pulled out my phone and said what gives you the right to call me an entitled bitch? He saw my phone (I'm assuming), unlocked the unit and yelled "get your fucking shit out, fucking bitch" I said "what the hell do you think I'm trying to do?" When I opened my unit....it was COVERED in mouse poop. Terrified is an understatement. Disgusting!

    The person that runs this is a horrible person to deal with. Whatever you do I would get a storage…read moresomewhere else! The quality is horrible if you want your stuff filled with mice and mice poop then this is the place to put it! Trust me don't waste your time with him! If I could give a zero star I would! Just for his nasty attitude!

    StorageMart

    StorageMart

    (13 reviews)

    1 star - Because Negative Stars Aren't Allowed…read more I've been renting the same uncovered parking space at StorageMart since November 2022. No roof, no gate access upgrades, no extra services--just a lonely patch of pavement. When I started? $69.99/month. Today? A jaw-dropping $119.99/month. That's a 71% increase for literally nothing new. They love to say, "Storage is a commodity." Sure... right up there with gold, soybeans, and natural gas, apparently. Except those usually come with some tangible value. This? It's a glorified driveway. And the kicker? Their own website is advertising the exact same spot for $94/month AND a free first month for new renters. So loyal customers? Gouged. New customers? Coddled. If you enjoy being penalized for loyalty, watching your bill balloon with zero explanation, and being fed corporate nonsense about "market rates," StorageMart's your place. Otherwise, skip the asphalt tax and find a business that doesn't treat its long-term customers like walking ATMs.

    I have had 2 units for over six years and they have consistently been clean, always have flatbeds…read moreavailable, and are especially secure, when I had a problem with someone I was trying to get out of my life having my keys to the unit and code to get in they were incredibly understanding and helped me get into my unit and insure that that person would have no way of getting in and would be alerted if he was seen on the property. The price of the units is well worth it!

    Extra Space Storage - selfstorage - Updated September 2026

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