Great experience. Reserved a 5x5 unit online and had a couple questions regarding move in (i live…read more45+ min away, so wanted to avoid multiple trips). They were incredibly responsive to email or phone. Far better customer experience than I've ever had using any storage unit. Very well run operation. On arrival, they were efficient and professional. Switched me over to a 10x10 unit (which turns out I needed) seamlessly without any issue. Place was clean and safe. Key code entry worked without any issues. Closing out the unit could not have been any easier. 10/10 would use again.

From the owner: Are you looking for affordable, clean, safe and secure storage in King of Prussia? Whether you are…read morestoring items for your business, some personal belongings or your entire household, we have the perfect storage space to fit your needs. We offer variety of drive-up storage units ranging from small 5x5 to large 10x40 and our on-site storage experts will provide expert guidance and excellent customer service. We also offer contactless online rentals that allows you to rent your unit completely online. Find King of Prussia PA storage for your home or business at Storage Sense.

Clean, convenient, and affordable facility. Plenty of parking and rolling carts, easy to get to…read more Vanessa, who's w the on-site office, is always friendly and professional - whether it's clarifying move-in/out procedures or giving directions.

Their web page has no clickable items. The entire page is grayed out…read more This is the web page for Henderson Ave KOP, PA location and is worthless. They need to fix their web page. The location of the storage building is very good. The selection of storage units is very good. The staff is excellent and helpful if you go there in person. I recommend that you go in person and forget about the on line web page.

5 stars+++I had an excellent experience at CubeSmart on Guthrie in King of Prussia. Nesfis and…read moreNolan are outstanding managers--both are incredibly helpful, knowledgeable, organized and great to work with. THANK YOU! My check-in and check-out processes were completely seamless. The facility itself is clean, modern, and well-maintained, and its location right next to the fire department adds an extra layer of reassurance. One of the best features is how easy everything is to manage online and in person. You can reserve your unit, arrive, secure your space, and even check out--all from your computer without any hassle. I also appreciate the option to pay for a full year upfront and lock in a consistent monthly rate. Unlike some other storage facilities, CubeSmart doesn't impose confusing penalties when ending your lease, which makes the entire experience feel straightforward and customer-friendly. You can also buy everything you need onsite. I had a smooth, stress-free storage experience. Highly recommend to anyone looking for convenience, transparency, and great customer service. Thank you!

avoid this location and avoid this company they give you a good rate for about 3 to 6 months and…read morethen they up your rate about 30 to 40%. Don't waste your time and the management interface is very poorly educated on the process of the rental changes.

Horrible company with Horrible service. Grossly overpriced units. Unfairly charged for a full…read moremonth, when space was cleared and vacated overnight, i.e. 12 midnight + a few minutes into a "new" month. Took forever to get to speak with a real human being... Automated system is ineffectual and clunky. Truly horrible company and services...

Super friendly staff and quality service!!! Perfect space for what our growing family needs right…read morenow and not being locked into a contract is the icing on the cake! Glad we chose public storage to trust our belongings are safe!

Micus the PM was wonderful and very helpful and polite. The property is well kept and cleanedread more

Monthly fee quoted is not what you pay…read more Expect the fee to more than double over 18-24 months which is intentional and leads to customer frustration. I've contacted them directly and they do not offer any 12 month pricing. Expect to pay double or more the initial price over time at Public Storage. So ask yourself before you sign, would you still select them if the price was double? Because it will be! Buyer beware.

Tried calling and they won't pick up…read more Overcharged me $63 for the Tow Dolly, didn't tell me to overview them truck before leaving and the link closed, trucks service engine light and Dolly light is on.

Made an appointment, on August 22, to have a hitch installed, on August 30th - prepaid for the…read moreinstallation and part. Dropped the vehicle off in the morning at 9:00, before my 10:00 am appointment. They learned at noon that they couldn't get the part. They opted not to call me or inform us qt all until we arrived to pick up the vehicle at 5:00. When I asked for details on *when* they realized they didn't have the part, I was told, "today." First of all, obviously - I dropped the car off today, 8/30, but I prepaid for the equipment 8/22. Secondly, what did we pay for in advance then? See the date on the email in the screenshot yourself. Don't rely on this location. The employees are nonchalant, not accountable or responsible in any manner.

BE AWARE!!! Upon reading the other reviews it's obvious that this company runs a scam. After my…read moremove I received a random charge of $200 on my credit card. When I called to ask about this they told me there was a problem with their system and refunded me. This to me sounds like fraud especially since another reviewer claimed the same thing happened to them. My move was disastrous. One mover was smoking weed, not packing furniture right, leaving pieces left and right. The movers lost all the hardware for my bed frame and I was left with a pile of useless junk. They dented the walls, ceilings, scratched the hardwood floors, and ruined everything single piece of furniture. They also sat around for an extra 2.5 hours after the move was over so that they could charge for overtime. The movers told me that I could just file a claim for the damages and I would get reimbursed. After their 90 day wait period for claims turn around, I was denied of everything. Their quote is also a complete lie. There were multiple fees that were left out of the initial quote, making their final charge 3x more than what I was quoted. Do yourself a favor and go with another company. Edit: The company owner's pitiful response to this post is their way of pretending they care about customer service. Multiple emails and phone calls have been made since with no response from this company. They DO NOT care about their customers experience, only want your money. STAY AWAY. It has been 5 months since my move and issues still never resolved, they've disappeared and ignored me since getting their money.

Beyond a failure with more lies from beginning to end. Lie…read more#1 Climate controlled and clean. Your belongings are housed in a open air warehouse (old factory site) hot and humid in summer, freezing cold in winter. Also better hope the crate above yours has no liquids in it. They are stacked sky high one atop another. Lie#2 the extra money you pay to have them load your belongings does NOT make them liable for any damage incurred per their claims dept Lie #3 any insurance purchased through them covers NOTHING!!!!! Its just a money grab. Lie # 4 paying to have them unload your belongings does not mean they are liable either. They liaded my computer atop a pile of other boxes and then had it drop to the ground by accident and somehow they are not responsible for replacing or repairing it! Over 5000 dollars of damage incurred and their claims dept disavows all liability to replace or repair any damaged items. Seriously considering a lawyer! What a bunch of lying thieves!