It was super easy to complete an online reservation. I received a call to come in and complete the…read morepaperwork for the storage. Upon arrival, I received a warm welcome from Jerri Lynn followed by a tour of the facility (via golf cart) and preview of the storage unit I reserved. Everything was quick and easy! The property is very clean and multiple carts were available for transportation of my items from truck to storage. Thanks so much Jerri Lynn for answering ALL my questions and explaining my options. You definitely made my moving process that much easier!

Ms. Gladys is very friendly and most helpful!! I rented a small space and I already had a lock. Ms…read moreGladys stopped what she was doing So I could get my refund. Excellent customer service!!!

I would give place no stars. Access was horrible and customer service was even worse. Could not…read moreaccess my unit and no one would respond to calls . Don't waste your time renting from this place

All good--- Price, management, unit quality, clean, location. No complaints. But based only on…read morethe first week. Thanks.

From the owner: Store your belongings at Extra Space Storage on 1950 W Lake Houston Pkwy in Kingwood, TX today. Our…read morelarge selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Although the delivery of my POD was delayed 1 day, following my long distance movefrom CA to TX, I…read morewas a happy camper when it arrived by 7:00 a.m. the following morning. Jimmy Satterwhite is extremely professional and pleasant. I highly recommend POD's moving & delivery services!

From the owner: Self Storage, Mini Storage, RV Storage, Boat Storage, Covered Storage, Open Storage. Month to…read moreMonth Rentals. No Deposit Required. 5X5 Storage Unit - $25.00 5X10 Storage Unit - $30.00 6X10 Storage Unit - $35.00 10X10 Storage Unit - $50.00 10X15 Storage Unit - $65.00 10X20 Storage Unit - $85.00 10X30 Storage Unit - $120.00 10X30 Deluxe Storage Unit - $130.00 10X40 Storage Unit - $150.00 Open Storage - $50.00 Covered Storage - $85.00

Clean, air conditioned, safe location, friendly staff…read more Centralized app has some bugs though. Unable to use app to open gate. Glad they are here!

I rented a unit on3/19/23 when I rented the unit there was a free month that went along with it…read more The person that rented the unit was new and messed up not only putting the wrong unit info but also left off the free month. I called back up and the straitened the unit number but even though they told me the free month was on the account it was not. Each month I called up to find out why I was still being charged the manager Arleen said she will get it fixed this went on for 2 months she never called back to say it was not on the account. Today 5/31/23 I called and it was escalated and I guess she was trying to CYA and called and said it was never on my account I should have been told this before getting charged two month and going through the song and dance that it would be fixed. I cancelled my contract.

Good facility. No issues. Ive used them a couple times. Had an outdoor unit for a motorcycle, and…read morea climate controlled unit. No leaks or mice.

We have done business with them many times over the past few years with no problems. I appreciate…read morethat they are small business but I do wish it was easier to get them by phone during business hours instead of the a voicemail. Fortunately, it is rare that I need to contact them. We pay our bill and park our stuff on the lot and feel like it is a secure and protected property. Good, fair pricing.

An appointment is needed for self storage facility. I love it that I can do everything online…read more Keeping items high and dry is the main concern and this place has it figured out. Only storage around that can withstand hurricane winds and rain.

well first day of a storage rental. can't get ahold of anyone. they didn't answer either phone…read morenumber available. no gate code sent. can't get signed in to account. trailer full of stuff. hope it gets better.

Best storage facility ever. Clean and organized. Great staff too! A pleasure to do business with…read morethem. Easy access and very modern. You can't go wrong storing your goods here.

From the owner: Freedom Self Storage has both Climate and Non-Climate Units of all sizes, starting at just $55 a…read moremonth! Our customers love the use of our FREE move-in truck available for all new rentals! Individual Alarmed Units, Coded Gate Entry, Security Cameras, all keep your belongings safely stored. For the best customer service in the industry, come to Freedom Self Storage!