Facility was really nice and well run. Staff was helpful and answered all of our questions.read more

Great customer service! Very clean and welcoming. Very helpful. Definitely recommend.read more

I cannot say enough about BUrbank Self Storage…read more I love Rhonda the owner. I love the spaces she offers. Big, clean, safe and easy access. I love that it's outside and you just roll up and get what you need when you need it! Customer service is out of this world. Thank you!!! Do yourself a favor and get a unit. You won't be sorry.

When I downsized my home, I decided to go easy on myself and get a storage unit. I know rationally…read moreit doesn't make sense because they say people don't really use the stuff they store, but what can I say? I like this place. I grew up in Southern California in the 70s and visits here feel like an experience from my childhood. There's a real woman behind the counter. It gets good reviews as far as pricing and I forget the percentage she told me, but she said she doesn't hike the price up much from year to year. Every door is on ground level and you drive up to it. It's clean and Security is good. I have an irrational urge to rent a bigger one!

I would say I have been here as a Renter over 16 Years and Yolanda , Sanjon and Ben always help…read morethrough hard times and treat me as family ! This is what a Business Cares about the Renter! I am Sincerely grateful!! Love JP

Over a great many years in three states, I've had to use storage facilities. All were fine enough…read morebut not very personable. All that changed when I went to Extra Storage in Burbank. Located conveniently off the 5 freeway, it turned out to be a storage facility that has a staff that actually cares about their customers. Yolanda is the site manager and this intelligent and kind person made sure my storage needs were met. Even when I was just looking the place over, she never tried the "hard sell" approach. Her warmth and willingness to work with me made the decision to locate here the easiest one I've ever made. Ben is the Assistant Mgr who is always on his feet, constantly in work mode. Each time I arrive, he greets me by name. How does he remember my name? Anyway, he is so proficient at his job, always checking to make sure everything is functional and up to par. Amjad is also a site manager and this gentlemen is always walking inside and out, greets me as he passes by my storage locker and makes sure I have everything I need. What a trio of competent people. This facility has giant garbage bins (a first for me as I've never seen a storage place that has any for customer use) and a clean washroom for customers. I wish I knew about this location sooner. Take my word for it, Extra Storage in Burbank has a great location, indoor and outdoor storage lockers and a staff that likes their customers. They are competitive price wise and is a very secure site. I'm so happy to have my personal belongings there and you will too.

Im so happy I found this Place! Very clean and affordable. Front lady desk Cristy is a breath of…read morefresh air. She made everything easy. I was in and out in no time. Highly recommend this place! Thank you soo much for everything and making my life easy.

The staff is super helpful, Convenient, feels very secure, great staff and clean, have not seen…read moreany critters of any kind so far.

We have been looking for a place to store our furniture and other things and came across this…read moreplace! It's not as beautiful as public storage but who cares, it's for storage! The people who work here very nice and they beat there competition! Come check it out!

Great storage place with good customer service. Currently a client here, I recommend this storage…read morespace.

They are very helpful, have good moods going very friendly, it is very clean and well ventilated…read more This was so Important As I had moved my things from another storage that was filthy and dusty and hot. This place was like moving into a brand new home smelled clean and fresh insulated Air conditioned easy parking and carts no openings for bugs available. I am sure my furniture will be well kept.

I recently had a unique situation regarding a reassignment of interest (transfer of ownership) for…read morea unit I rented. Imani Wooden, the property manager, was super helpful in providing a quick and efficient solution to our situation. I appreciate her willingness to help and prompt follow up. The unit and property have always been clean and safe to access after dark. If you are new to LA and want to rent from a safe property, I highly recommend this Place xtra Space Storage property. -Rita

Extremely well run self storage facility with great staff! It's very clean, I love the security…read morefeatures, and it's easy to access.

Carmen was an amazing help with helping us find a better price and unit! I would recommend 100%…read morethey will help you!

When you can take your money anywhere, why would you choose to pay to be treated in a condescending…read moremanner...beware of the tone in which they speak to you. The Public Storage on San Fernando treats people with respect. Do not use the Hollywood way location. I gave this woman three tries...forst question, She smirked at me. Second question she looked at me like I was stupid. Third time, She had such attitude , It was as if I had committed a crime and she felt that I was a lesser human. No thanks. I'll take my money elsewhere.

be careful. When rental increases happen, they mail a teeny tiny post card that you may or may not…read moreget. Look out monthly at your statement that they email you or your bank statements. They are unforgiving and WILL not issue a refund. "if we say we mailed it, we mailed it" "if it didn't reach you, not our problem, we mailed it"

Good quality service. Luis is very attentive to all my needs. The storage was clean and well kept…read more I feel very safe here. Thank you.

The company is not professional. They removed my locks without my consent. No notification what so…read moreever. They just raised my rent a long standing customer. And they will be losing my business. Don't use this company. There is greed and deception at play. Taking advantage of your need for storage to capitalize and drive you out or lose your property at auction.

WISH I COULD GIVE THIS PLACE ZERO STARS…read more So someone's car blew up in front of my unit and I couldnt get into my space. I followed up numerous times to speak to a manager about damage to my belongings and nobody ever followed up. There was black soot from the explosion that seeped from onto my things. I was told someone would reach out within 72 hours multiple times and nobody ever did. The district manager finally reached out...he was one of the rudest people I've ever spoken to. HIS NAME WAS TOM DICKENS. It's no wonder everyone working at this business is awful if he's the example for them. I moved my belongings into another business and I would recommend you do the same if you want your things to be safe.

I had such a great experience at this Public Storage location! The facility is clean, secure, and…read morevery easy to access. A big shoutout to Karina, she is super nice and was extremely helpful throughout the whole process. She patiently answered all my questions, explained everything clearly, and made the move-in process so smooth. Customer service like hers really makes a difference. Highly recommend this location to anyone looking for storage!