I would say I have been here as a Renter over 16 Years and Yolanda , Sanjon and Ben always help…read morethrough hard times and treat me as family ! This is what a Business Cares about the Renter! I am Sincerely grateful!! Love JP

Over a great many years in three states, I've had to use storage facilities. All were fine enough…read morebut not very personable. All that changed when I went to Extra Storage in Burbank. Located conveniently off the 5 freeway, it turned out to be a storage facility that has a staff that actually cares about their customers. Yolanda is the site manager and this intelligent and kind person made sure my storage needs were met. Even when I was just looking the place over, she never tried the "hard sell" approach. Her warmth and willingness to work with me made the decision to locate here the easiest one I've ever made. Ben is the Assistant Mgr who is always on his feet, constantly in work mode. Each time I arrive, he greets me by name. How does he remember my name? Anyway, he is so proficient at his job, always checking to make sure everything is functional and up to par. Amjad is also a site manager and this gentlemen is always walking inside and out, greets me as he passes by my storage locker and makes sure I have everything I need. What a trio of competent people. This facility has giant garbage bins (a first for me as I've never seen a storage place that has any for customer use) and a clean washroom for customers. I wish I knew about this location sooner. Take my word for it, Extra Storage in Burbank has a great location, indoor and outdoor storage lockers and a staff that likes their customers. They are competitive price wise and is a very secure site. I'm so happy to have my personal belongings there and you will too.

We have been looking for a place to store our furniture and other things and came across this…read moreplace! It's not as beautiful as public storage but who cares, it's for storage! The people who work here very nice and they beat there competition! Come check it out!

Great storage place with good customer service. Currently a client here, I recommend this storage…read morespace.

This Kiss storage is very close to my house. 5 minutes within driving distance. It is a nice space…read morewith elevators and a good, clean office. I have been there few times before. Yesterday, around 3pm, I needed to take couple of boxes to store in our unit which is on the 1st floor. They have 3 floors. Well, parked the car in their parking lot, went to get a dolly or some kind of a cart to load the boxes on it and noticed that they were closed. Couln't get into the office nor inside our unit. Boxes went back into my car. What a hassle. They sell boxes, to pack your belongings, U-HAUL van/truck is also available to move your belongings from car to the unit or vise a versa. Every unit has it's own prices, and overall the place is nice, medium size units. They also have small and large units. Depending what you are in for. They have surveillance cameras everywhere. The reason for my 4 stars is because of their business hours. Please check your hours, and stay in the office until closing time..

Great Location. Clean. Quiet. Accessible. Safe. What else do you want from a storage facility?…read moreHighly recommend.

5 Stars for this storage company!! They treat you like family, and in the 9 years I was with them,…read morenever once did I have a problem. Super friendly and professional, they go out of their way to make sure you are happy. Inexpensive as well, I would highly recommend them to anyone looking for long or short term storage.

Thank you for taking care of my unit and changing my light fixture!read more

I cannot say enough about BUrbank Self Storage…read more I love Rhonda the owner. I love the spaces she offers. Big, clean, safe and easy access. I love that it's outside and you just roll up and get what you need when you need it! Customer service is out of this world. Thank you!!! Do yourself a favor and get a unit. You won't be sorry.

When I downsized my home, I decided to go easy on myself and get a storage unit. I know rationally…read moreit doesn't make sense because they say people don't really use the stuff they store, but what can I say? I like this place. I grew up in Southern California in the 70s and visits here feel like an experience from my childhood. There's a real woman behind the counter. It gets good reviews as far as pricing and I forget the percentage she told me, but she said she doesn't hike the price up much from year to year. Every door is on ground level and you drive up to it. It's clean and Security is good. I have an irrational urge to rent a bigger one!

If you're looking for a storage facility come check out Storage etc. very profesional very friendly…read morethere always willing to help and make sure that the customer is satisfied. I'm a customer my self, talk to Sauyer.

Justin and Stephen are very attentive. Anytime we've had any issues they respond very quickly. Very…read morefriendly staff great facility clean, affordable, and vey safe. We at ABC Scooter Cruiser are very satisfied customers. We appreciate this facility and the staff. Thanks guys!

It's clean and cheaper rate as my friend recommended before because she rented to store her thingsread more

I needed a storage unit quickly. Storage Stop helped with all my needs. They got me in a…read moreunit...fast. They have great drive up units, that can be easily loaded and unloaded. Good gate hours, great prices and friendly service.

The girl in the office is great only reason i rented. Hadvi met the manager I would not have he's a…read morecontrol freak who lies about people tonthe owner he kicks people out with no reason giving zero time to get your stuff. Then kicks you out and takes your stuff even though your bills paid. Well he's going to find out some people will not tolerate him

I've had an amazing customer experience at City Storage of Van Nuys for 14 years! Two years ago, I…read moremoved a ninety-mile round trip away, and regrettably, it's time for me to rent a more mileage-feasible storage facility. Steve, the owner, Eddie, Jasmine, Fabiola, Christian, and Nancy are way above the fray in providing exceptional customer service. (Not quite what I'm experiencing in my new hometown...) The facility is clean, secure, and very well-managed. I highly recommend City Storage of Van Nuys--they are 5 Star!