Cancel

    Open app

    Search

    Extra Space Storage

    4.0 (10 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 1 week ago

    Services - Extra Space Storage

    Extra Space Storage Photos

    You might also consider

    More like Extra Space Storage

    Recommended Reviews - Extra Space Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Angel V.
    41
    12
    10

    1 year ago

    great service. they always help if needed and keep the place safe and clean. I will go back here if I ever Need in the future

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Manager was very polite and courteous, very knowledgeable and made transitioning from one storage facility to the other effortless

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    They unlocked my unit on their day off. Huge help, thank you. The manager is always nice when I see him.

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Timothy W.
    919
    13
    33

    6 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Emily S.

    Emily S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    I liked the pricing, the place and the people specifically Sofia and Tom who gave me great customer service.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    U Haul

    U Haul

    2.8
    (33 reviews)

    I must say that this location is going to be my absolute super duper number one U-Haul from now on!…read more Sadly, I'd originally reserved a moving truck at a different location closer to me (4240 W Camelback Rd | Phoenix, AZ 85019) for the sake of convenience. However upon visiting that location (on 43rd Camelback) I was completely dismayed as their staff was beyond rude, unfriendly, unaccountable, and overall unprofessional. It left a very bad impression on me; thus I contacted Customer Service to modify my pickup to another store. Luckily, the CSR I spoke with was able to complete a reservation which fit my moving needs for a 20ft truck on 26th Street & Indian School! Preemptively, I arrived one day prior to my reservation just to check in and make sure everything was all set for my moving day. It was then that a member of staff named "Jimmy" kindly greeted me and assisted with any/all concerns I had for my pickup day!!! Jimmy was friendly, most patient, gave excellent recommendations for movingly supplies and assured everything was set to go smoothly for my rental! I arrived the next day and was helped by two additional gentlemen who sufficiently checked me in for my truck rental. They were so concise and professional when informing me of all safety apparatus entailed with my rental! And to top that the 20Ft truck they supplied for my reservation was immaculate--seriously the cleanest UHaul I've ever rented! I feel so bad though because I (regretfully) didn't get to note either of their names to ensure proper credit could be received for their all of their hard work! Thank you all so much again! This is my new favorite location in Phoenix!!!

    If I could give a 0 star I would. I actually have no tolerance for stupidity, this one is a story…read morefor the ages. I rented a truck to move a client. Halfway through the move, I began getting texts from the U-Haul location saying that I had to return the truck immediately. I stopped what I was doing and returned it. Upon arrival I was met by two men. The one man asked to just renew the truck. While the other gave me directions about where to move the truck to to drop it off. I did. So, I finally get my receipt showing they never checked it back in, charging me another days rental. Sure enough the employee let a friend use it and the employee figured out that it was going to be found out what he had done. Here are the screenshots from him and the way he tried to get me to meet him to gI've me money to save his butt. The gm, said pretty much the employee and old never do that. I had to laugh. He said that I didn't even return the truck, but he saw his other employees helping me close the read gate and secure it. Long story short I had to pay for this Nico man stealing from uhaul and myself.

    Valley of the Sun Moving

    Valley of the Sun Moving

    3.3
    (7 reviews)

    Unprofessional! We're paying by the hour, we shouldn't see guys standing around just taking their…read moretime to move things. They used the entire 3 hours to not even finish loading a 2br house that was already packed; it just needed to be loaded into the U-haul. One worker got upset at my wife for calling them out for standing around, and said "f**k this we're leaving." I contacted Rico to see what was going on, he said it takes 4 hours to pack a 26ft truck, which is fine. However, that was the only truck available and our stuff only took up a little over half of the actual truck to which I explained that you're basing this off truck size and not the actual items in the truck. We could've fit our stuff in a 15ft truck if we could've gotten one, as you can see in the photo. There were only a couple items left in the storage unit to load when they left. Rico was talking to someone else while on the phone with me and completely ignored the issue. No resolution, no attempt to make this right, he asked if he could call me back cause he was busy...still awaiting that call back. So, we're just stuck with a half packed truck and no workers? Got it. Don't recommend. Hired another company (Smoove Move Movers), they finished loading the truck and unloaded everything to perfection in less than 2 hours.

    Excellent moving company. Reliable , professional and friendly. They handled my items with care…read more They kept me informed throughout the move of Arrival and Delivery. I seriously was impressed with the overall service. If you are in search of a 5 star moving company, Valley of the Sun Moving is the one to choose. They won't disappoint. I will definitely use them again ! Thanks guys for a job well done

    FedEx Ship Center

    FedEx Ship Center

    2.4
    (9 reviews)

    I needed to order a new laptop from Dell for work. It was scheduled to come the Wednesday before…read moreThanksgiving. The Fedex tracking showed it was out for delivery with a driver named Salvador on 11/27 at 5:18 am. Here we are 12/5 and still no package. Fedex claims the driver said his scanner "broke" and he "thinks" he dropped it at the leasing office. Funny fact, my leasing office doesn't accept packages as they have a parcel locker for deliveries. Fedex customer service lied to me multiple times telling me the package was lost, then found, then lost, then found again, but ultimately ended up telling me the shipment was never found and they could not locate it. Clearly the Fedex driver Salvador stole it, or at any rate can't be trusted with expensive packages. This has caused me to miss out on over a week of wages and nobody can be held responsible. All I get is apologies and the run around. The most that Fedex would do is close my case so Dell could re-send. Fortunately, Dell customer service is capable and helpful, and will hopefully issue a replacement but nobody can replace my time or energy spent waiting on a package Fedex "lost." I am so frustrated and upset but Fedex never delivers my packages on time and their logistics are clearly not up to par. I had dish sponges delivered to me with better care from Amazon. I can't file a claim with Fedex for lost wages because only shippers can file the claim. Even though the shipment cost ultimately is paid for by me. I will never ever ever trust Fedex with my deliveries ever again and am extremely disappointed but what can you expect from a huge company that has lost sight on customer service. Salvador, I hope you enjoy the computer. Karma is a real thing!

    Let me start with saying the fedex phone support is absolutely terrible. I was miss informed by…read morethree different individuals who by the way told me 3 different things. I ended up driving to this location in rush hour traffic just to find out I couldn't pick up my package. After being wrongly informed I called the customer support number again in which I spoke to 3 more incompetent employees and none of which were giving me consistent answers or helpful helpful in the least bit. After 30 min of taking on the phone I made zero progress with the support team on the phone. All that being said, the four ladies at the counter (one of which stayed late to assist me) were absolutely incredible. Not only did they understand my situation but they aided me into being able to pick up my package the following day from a closer location. I can't empathize enough how sweet these ladies were to me. Between this location and the help from another I was able to retrieve my package the following morning. My biggest complaint aside from the misinformation and inconsistencies was that no one was giving me any solutions to my problem. I would strongly recommend retraining employees in the call center to better assist their customers. Again, to the ladies that took the time to help me out I can't thank you enough and I hope that someone in the company sees this review and shares it with you all!

    Extra Space Storage - selfstorage - Updated July 2026

    Loading...
    Loading...
    Loading...