1. Extra Space Storage

    1. Extra Space Storage

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    Puyallup, WA

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    Extra Space Storage

    3.9 (15 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 2 weeks ago

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    Chewed up toilet paper roll.
    Colleen G.

    I am apauld by the back peddling and lack of customer service that has been provided by the site manager at this location. She claims that she told us things when we signed our contract after forcing us to purchase storage insurance that she did not. Now conveniently our storage insurance is void! This facility is infested with mice, we found mouse droppings and chewed up items that we are now going to have to replace at our own cost. This is nothing but a way to collect more money! They make you pay additional for storage insurance just to make an excuse as to why it is now void when you need to use it. This place is a joke and I emplor others to think twice before renting a unit here.

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    2 years ago

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    Emily S.

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    Review Highlights - Extra Space Storage

    The unit was clean as well as the facility and VERY easy to access.

    Mentioned in 2 reviews

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    Arm Guard Self Storage

    Arm Guard Self Storage

    4.2
    (5 reviews)

    This place is a pleasure to do business with. The facility is clean and well cared for, and the…read morestaff is amazing. Our family has been doing business with them for years and they have always been kind and helpful. The manager has always been able to accomodate all of our needs. Almost like part of our family :) Thanks! - keep up the good work.

    I am usually reserved about giving a business 5 stars. However, by the end of this review you will…read moreunderstand why I gave Arm Guard Self Storage 5 stars. Arm Guard Self Storage Pro's: 1. Security. The facility has camera's everywhere. Each storage unit has an alarm and inputting your code at the front gate disables that alarm for your unit. The Alarm is enabled once your code is entered from the inside of the facility. There was one incident where a person was found living in one of the storage units. He gained access to the unit through the back of the storage (which is why the storage alarm wasn't tripped). However, he was caught because as police tried to get him, he tried gaining access to another storage unit to flee fortunately, that storage unit was full and he got trapped. One last comment, there is someone who lives on the facility. 2. The staff is very friendly. As a Service Member in the US Army, I am not new to the storage scene. Living in El Paso, Texas, I was required to have a storage upon receiving orders to deploy to Iraq back in 2009. The storage unit was subpar but I didn't care. I just wanted a cheap storage unit with a location close enough to walk. During my deployment I found out that that particular storage unit didn't receive a payment. Immediately, they starting auctioning my stuff. It's a good thing I had my brother as an emergency contact. This little story brings me to the Arm Guard Self Storage. After I explained to them why I was very particular about getting a storage due to my previous experience, they informed me that auctioning my stuff would be illegal. They were also very informative about informing me that the man who was living in the storage unit near mine tried gaining access to my unit. 3. Autopayment. I love autopayment because I don't have to worry about going to the storage to pay my monthly fee or sending in a check via snail mail. 4. Front gate is self explanatory. The front gate has a access code key pad on the left side that gets you in and diables the alarm. 5. Access hours. The hours to enter the facility are 5:00AM - 11:00PM. The hours ensure that the facility is completely locked down outside access hours. Its another extra security. 6. Lights. Each storage unit has lights. It's really awesome to see what your trying to get. Overall, I would definitely recommend this storage unit. I left for Afghanistan, came back and didn't have any issues.

    SecureSpace Self Storage Parkland Tacoma

    SecureSpace Self Storage Parkland Tacoma

    2.1
    (9 reviews)

    Very easy to rent and secure a unit. The manager was very helpful. The Tacoma location is clean and…read moresecure.

    I recently wrote an honest review after the place sent me an email with a request for me to write a…read morereview for them. I am very honest and fair and never just write a review that is 5 stars or 1 star because I am emotionally charged or anything. My hope is someone will see my review and have an honest view of what to expect. 2 days after my review of this facility the manager woman I have never seen before handed me an envelope with a smile on her face and said my lease is being terminated and I have till the first to get out. She said I had multiple violations accessing the property after closing where my gate code was used. I told her that was impossible because I am very vigilant about abiding by all the rules and I promised her there is nobody who can show a single piece of evidence backing that claim. I asked to speak to the manager and she said she was the manager; so I asked to speak to someone above her and she said that I was not allowed to speak to anyone above her but she would let them know I would like to speak to them, but not to get my hopes up because these decisions are almost never reversed. I said this feels very much like I'm being discriminated against and that I'm disabled and the unit is very important to me. I repeated that I never broke the rule and nobody ever mentioned me violating a rule to allow me to make sure I never did it again and she said I was seen in the parking lot past 10pm and that is considered a violation. Me making a phone call after leaving my storage before I drove to my next destination is the claim after she realized I never accessed the gate with my code after hours and that was a bogus claim. I cannot believe I am being kicked out because I didn't give them a 5 stars review. This is the most childish behavior and to smile in someone's face when you know you are making a decision that is going to make a persons life extremely difficult is so messed up. How someone can enjoy that moment is disturbing. I used to be a Forman working up on the light rail and even when I had to fire someone who definitely deserved it, I felt terrible delivering that news because I was causing unknown hardship for him. This woman looked like it's her favorite thing to do. Save your money and energy and go to a nicer place with a better staff. These people were the worst, and their units were horrible too. I suggest going to pearl street self storage if it's convenient for you. Thank people are very nice and the units are the best I've ever seen. I can't write enough to describe how horrible secure space is. Don't go through what I went through and go somewhere else

    College Hunks Hauling Junk and Moving

    College Hunks Hauling Junk and Moving

    3.1
    (7 reviews)

    College Hunks did it again! We finally got a new hot tub after they helped us move the old one away…read morecouple months ago! Nowadays no hot tub company would help move your old one away and place your new one at the right spot for you anymore. So we call College Hunks again and they're here the next day! They moved the new hot tub very carefully to the right spot and placed it down for us smoothly! The quality of their service is totally worth every penny! For now on, College Hunks will be the only company we call in the future!

    My location is Puyallup/South Hill, WA. I had a great experience with this company. From the time I…read moresubmitted a query, a customer service representative called me in less than 30 minutes to answer all my questions. Pricing was up front and I would be provided a quote upon the team arrival. This all happened as I was initially informed. I set up the junk haul for a week out, and was contacted the day prior and 30 minutes prior to their arrival. Three guys showed up; Tyler who provided the quote prior to any work being done (if I did not like the quote, the work would not be done..as I was instructed by customer service). The team was tyler, calvin and colin. Three very nice guys. They worked quietly and were very respectful of my property and home. They ensured careful exit out of the home and worked tirelessly to move all junk out of the home. They were very careful leaving the home, ensuring the doorway was not bumped or scraped. Tyler performed the art of ensuring all items were on the truck. He estimated that I would use up 3/4 to 1 truck... it ended up being 1 full truck. I watched the guys dismantle items carefully and thoughfully and ensure that the truck was 100% fully loaded...NO GAPS or lost space on the truck they loaded. They even had to artfully CLOSE the door to the truck to ensure all items were held in place ! I would recommend this company that serviced my area to anyone in this area..I cant speak for performance at other locations as per the reviews I read on yelp...but this Puyallup/South Hill crew was very impressive and professional ! In fact, I contacted them again for a quote for packing and loading services... they sent a representative out within a couple of hours..that was Tori. I walked her through the house and remaining items that would require packing and loading into a POD at a later time...she gave me a quote with a cost range. I was impressed with the team that came to my home...the fact that they give a quote before the work is done...and you still have the option to refuse the service--thats a win win!

    Extra Space Storage - selfstorage - Updated July 2026

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