I am leaving this review for my mom who does not have Yelp…read more She stored her belongings short-term (under 30 days). When my boyfriend and I met her to help her move we found 2 dead mice inside her unit, rat poison in the unit, and urine and feces was pretty much on all of her belongings. When we unloaded boxes at her new place a box had to be left outside because it had a familiar smell of dead mice. To no surprise there was a dead mouse inside, and another one was found while unpacking inside. Yes, 4 total! This location claims to be a friendly, family owned company which is surprising based on how they are treating my mother. The manager, Sarah, won't call her back or give my mom the contact information of the owner. Sarah is now ignoring my mom's calls and voicemails because she requested to have her money paid back. This is extremely unsanitary, unsafe for animals (if other animals eat poisoned mice they too die), and very unprofessional. My poor mom had to throw belongings away, and sanitize what was salvageable. All around it's disgusting. To top it off a woman by the name Sahvanna Jansen left a review shortly after my mom on Google. In summary she wrote not to believe other reviews that reported mice and claimed that management was communicative. Sounds like a conflict of interest. Like I said, all around disgusting. The mice and behavior.

We rented a storage unit from the Stor-N-Lok off of Meyers Road, and their shoddily repaired…read moreceiling leaked all over our sofa and other furniture. Our sofa was COVERED in mold, and there were repair strips from the ceiling hanging down -- it was obvious the owners knew there were problems with the ceiling leaking. We sent them photos and requested reimbursement to reupholster our sofa. They declined and said it was our problem. We moved our belongings to Premier Storage by the Bonney Lake Target -- what a difference! Premier Storage is clean, has great security and is new. Don't waste your money and risk your valuable possessions at Stor-N-Loc.

1. Was renting a 10x10 for well over a year and found out it was way cheaper to get a bigger…read morestorage for way less! 2. Called and spoke to someone in California that gave me totally wrong information and then argued with the lady at the storage and we were just getting upset with each other 3. Nothing went right ... gate code and door code wouldn't work for almost a month but didn't have time to stop by when office was open cause I too have a job during those hours. 4. Looking for another storage where communication isn't that hard!

Emily is awesome and super friendly. I've been stressed and actually needed a bigger unit than I…read morethought. She remembered me and she's quick and answered all my questions. I had a flat tire I needed to change and it happened right as I got to the gate and she was very understanding. Emily's the best! Extremely Thankful, ANDREW R.

Amazing customer service! Well kept storage facility with incredible security! Best pricing around!…read moreQuick and simple move-in process! Has all the moving supplies I needed!

From the owner: We are Bonney Lake's first premium heated storage facility. We are locally owned and operated. We…read moreoffer a wide variety of large drive-up units to small heated units out of the elements. Our team works hard to provide top-notch customer service, 24/7 security, mailboxes, package valet service, pest control, and more.

Our realtor gave us APEX as an option since we are moving into our first home. We received an…read moreestimate quote and James was our relocation Consultant. They were very quick to schedule same day, over the weekend. They were able to make it happen that Monday. James was prompt, very polite, and courteous. Even with covid, he followed protocols and wore a mask. Our dog liked him so that was a great sign, and he was kind to our animals. I ended up calling the office the next day with some questions once I got the estimated quote back. Their customer service team was great and super nice. Very helpful and answered all my questions. They had fair labor cost! Truly! Great price. They do charge for ACTUAL hours worked. The more work you do, equals the less they have to do, which means less money ya spend! You do pay by card at the end of the move, which was nice feature. The only reason we didn't hire them was because they started at 9am, when the competitor could come at 7am. For us, who are up at 5am, this just worked better for our timeframe. Both companies were on par with the same estimate, which was so comforting. They did come in under in terms of the bid price for both labor and materials. I really have no real reason not to hire these guys. Again, thank you so much to James, Loretta and their team. They were wonderful!

APEX MOVING WAS AMAZING!! The guys that moved us were courteous, kind,efficient, and overall ,…read morejust plain wonderful!! They all did such a great job, and we were impressed with their cheerfulness ,comraderie , and professionalism they had for one another, and us! They showed up on time, and care was taken with every piece of furniture, pictures, etc.!! WE DEFINITELY WOULD HIRE APEX AGAIN! They were priced reasonably and worth every penny. I would give them 10 stars if we could. Thank you Apex for a job well done!!

Love these guys! They helped me free up space from when I moved into an apartment from a house,…read moreand also when I needed other boxes moved out. They've been able to take out a ton of boxes, a treadmill, a rowing machine, and a lot of bins. Even when I thought a job would be a big deal, they were really professional and awesome. I love how they catalog everything with labels and photos and make retrieving your stuff is easy. Not having to go to a storage place myself is great. Thanks, team!

I used their service twice. My first time was good, no problem. That is why I decided to try them…read morefor the second time. But, my second experience was awful! I reserved them for the last day of the month, my move out day. I planned a trip starting exactly after the move-out. However, they called me exactly one day before the schedule just to tell me that they cannot do it! They canceled their service just one day before moving. I had to cancel my plan and postpone everything for a day because I could not find any other mover, and they agreed to do my move out with one day delay. The move out day was even worse. Their staff did not want to take some of our staff, because we did not add them to their calculation list! There was no fan in their calculation list, and that is why I could not add the fan to their calculation list. I ended up throwing some of my stuff away. I even could not donate them because I had to rush to get to my trip. I do not recommend their service to anybody.