I've been extremely happy with all of my dealings with some of the storage since we opened our unit about four months ago possibly five months. When the automatic payments had a problem they were more than cooperative dealing with me and just really couldn't have been nicer. I've already recommended one friend and have two more that are interested in joining the Summit Valley storage family of off site collectors. Lol thank you Christy read more

I have been at this facility since they opened there doors . Only been late 1time in 15 years . I only pay cash because I dont trust the,system. I have my identity jacked once and refuse to let it happen again. Anyway I show up today 8min till 4pm . Thats what time they close on sunday. I get there,the same time as another customer who i believe was getting unit.. I could be wrong . So I tell the kid I want to pay my storage I get my cash out and hes says" we dont take cash " im like what what do you mean you dont cash ? Then hes says were closing . Im like so . Ive come in at 4oclock on the nose before and paid it with no issues. Now today I cant today because of some kid is lazy .. he says we dont take cash 10min before closing .. but youll help the other chick get a storage unit. Seems like that would take a lot longer then just opening up the till and taking my money . Just saying . So I leave with out complaing . I figured ll go through some shit in my unit so driving out there wasnt a lost cause . Thats when I discovered they locked me out of my unit .. my contract says till the 10th before they lock you out.. today is the 8th . Keep in my mind i pay my storage fee over everymonth by $70 or $100. Just incase something like this happens . In the 15 plus years ive been there ive been a good customer . Im always on time but the one time and that was 10years ago .. ive never complained about anything even after my unit was broke in to 3 years ago and my door still isn't fixed properly. Its a decent place to rent . Just seems like there new staff is lazy or in to big of hurry to get home instead of taking there customers payments . Espicially from someone that has never had an issue with them before read more

One staff member here is not so pleasant. She needs to mind her business. I was enjoying my morning and just got off work. I needed to get some things, and she pulled up on me ruining my day!!!!! She approached me unpleasantly and had some complaints. She needs to work on her customer service or go elsewhere! read more

I want to Thank You Jeff Oldright Managing Director, for reaching out to Me and My Husband and clearing up the Confusion regarding our storage unit. I appreciate you trying to fix the issue and compensate us for the misunderstanding. You were very Professional, and we cannot thank you enough for your follow up. Thank you, Darlene read more

We had our storage unit broken into and absolutely everything stolen from it. Someone not only drilled our lock open, but they would have needed either a very large truck or had to make multiple trips. As of today, not one person has reached out to us, not to ask us if we need anything, or even to tell us if they found evidence on all of the security cameras they claim to have. We lost a lifetime of our Christmas memories in that storage unit, not to mention everything else of monetary value. It is clear that our situation didn't matter to them, and you should definitely think twice before renting here. read more

I left on the 10th and they made me pay for the full month. There's plenty of other storage units that are better than this one in the area and will give you a prorated amount. Scam read more

Christin was amazing. Outstanding customer service. She showed me every option possible that I wanted. Provided me with honest, upfront answers. The units themselves are clean and very well taken care of. I purchased the storage unit a couple days ago and so far I'm extremely happy with the company. They have a golf cart to take you to the units. read more

This was a very pleasant experience! Christin was very knowledgeable and eager to answer all our concerns. She made us very comfortable about doing business with your facility. I feel our items will be very secure. read more

Great people, fast efficient service. The grounds and buildings are kept very clean. I fee safe having my belongings there!

It very nice. Clean units with easy access. Self storage (a shorthand for "self-service storage", and also known as "mini storage") is an industry in which storage space (such as rooms, lockers, containers, and/or outdoor space), also known as "storage units" is rented to tenants, usually on a short-term basis (often month-to-month). Self-storage tenants include businesses and individuals. The self-storage industry is primarily a United States-based industry: of the 58,000 storage facilities worldwide in 2009, 46,000 were located in the United States.[1] In 2007, the U.S. self-storage renting and leasing market was nearly $6.6 billion.[2] Industry experts often refer to the 4Ds of life when explaining why consumers rent self-storage space. The 4Ds are death, divorce, downsizing and dislocation. Dislocation can refer to new jobs or marriage.[3] Self-storage facilities rent space on a short-term basis (often month-to-month, though options for longer-term leases are available) to individuals (usually storing household goods; nearly all jurisdictions prohibit the space from being used as a residence) or to businesses (usually storing excess inventory or archived records).[4] Some facilities offer boxes, locks, and packaging supplies for sale to assist tenants in packing and safekeeping their goods, and may also offer truck rentals (or may allow free use of a truck for a new tenant). Items are generally not covered by the facility's insurance; the lessor may be covered by his/her own insurance policy (if such policy has coverage for items stored off the premises of the insured) or may purchase insurance to cover the items (which the facility may offer as a service through a third-party carrier, and in some cases may require the lessor to purchase as a condition of rental). The rented spaces are secured by the tenant's own lock and key. Unlike in a warehouse, self-storage facility employees do not have casual access to the contents of the space (and, thus, the facility is generally not liable for theft). A self-storage facility does not take possession or control of the contents of the space unless a lien is imposed for non-payment of rent, or if the unit is not locked the facility may lock the unit until the tenant provides his/her own lock. History[edit] Although there is historical evidence of publicly available storage in ancient China, modern self-storage facilities (in which the tenant has exclusive access to the storage space) did not begin to appear until 1958, when Lauderdale Storage in Fort Lauderdale, Florida (founded by the Collum family) opened for business. In the late 1960s, the first self-storage facility chains started to open in Texas.[5] Modern storage facilities grew slowly through the 90s, at which time demand outpaced supply and caused a rush of new self-storage developments. From 2000 to 2005, over 3,000 new facilities were built every year in America.[6] Self storage today[edit] At year-end 2009, a total of some 58,000 self-storage facilities, owned by 30,235 companies, have been developed in the United States on industrial and commercial land parcels. There is more than 2.35 billion square feet of self-storage in the U.S., or a land area equivalent to three times Manhattan Island under roof. The five large publicly traded storage operators (four REITs and U-Haul) own or operate approximately 9% of self-storage facilities. More recently, in many metropolitan cities where competition among storage companies is fierce, better parcels of land near residential and commercial areas are being converted into self-storage once approved by zoning panels.[1] Inside a self-storage facility, with a rollup door (left) and a hinged door An emerging storage trend is the addition of Mailstorage or on-demand storage options, where customers' items are kept together in a warehouse rather than providing each customer with a storage unit. Self-storage businesses lease a variety of unit sizes to residential and business customer/tenants. Popular unit sizes include 10x5 (10 feet wide by 5 feet (1.5 m) deep) which is about the size of a large walk-in closet, 10x10 (the size of a child's bedroom), 10x20 (one-car garage), 15x20 and 20x20 (two-car garage). As of 2015, 10x10's are the most common storage unit size, making up 16% of the distribution in the U.S.[7] The storage units are typically window-less, walled with corrugated metal, and lockable by the renter. Each unit is usually accessed by opening a roll-up metal door, which is usually about the same size as a one-car garage door (smaller units may be accessed by a hinged metal door). A controlled access facility may employ security guards, security cameras, individual unit door alarms and some means of electronic gate access such as a keypad or proximity card. A few facilities even use biometric thumbprint or hand scanners to ensure that access is granted only to those that rent. Self-storage facility operators frequently provide 24-hour access, read more

First time storage unit renter, but very impressed with security measures, neat and easy access to unit. Christin was very helpful, friendly, got us processed quickly as movers had already arrived. Very efficient and answered all my questions fully! read more

Amazing customer service 10 stars! Super value of the complimentary truck to move in. read more

This storage facility is wonderful! It's brand new, the units are great, and the staff is extremely helpful! We had a stressful situation with the selling of our house and the delay in closing on our new house, so getting a unit quickly was key and the use of their box truck alleviated a huge majority of the stress we were dealing with in trying to get the right size Uhaul available when we needed it! read more

After looking for indoor/climate controlled storage with onsite gates, I was happy we came across this newly built storage facility! The rates were more reasonable than many other places that didn't offer climate controlled units. Nevermind I love the locks they use on the units and Christin was very thorough and made the setup process easy. I just wish I didn't have to get out of my car to put in my code when I pull up to the gate. ;) read more