0 stars. maintnexe took my lock off went thru my unit. locked me out. very unprofessional very rude…read moreand very invasive of privacy. never come here. I've been paid up. got accused of living in my unit because someone saw a heater I've had stored . there's no electricity we had nothing but bins of clothing and nobody would look into it. been waiting months to get my belongings and was told that my emergency medicine for my oet locked in the unit wasn't important was told to go buy more . in my case I can't. absolutely awful experience. also don't believe their hoax on good deals it's all bullshit they charged me double after not even a month.

From the owner: Enjoy a simple and hassle-free self-storage experience with clean and secure storage units ready to…read morerent. Choose from a wide variety of storage unit sizes and types that can handle any self-storage need that you may have. We offer online rentals and online bill pay to make your experience a little more quick and easy. Browse our available storage units and give us a call if you have any questions.

It looks like some people come here mostly to complain. I've had nothing but positive experiences…read morewith this company. If I want to take care of my unit online, I can. If I need to call in and ask a question, there is always someone friendly to take my call.

This is one of the worst storage companies I have ever dealt with. They went from buying out a few…read morestorage units on their own to getting affiliated with a VC group "Patriot Holdings" out of Las Vegas and now have 81 units. The VC, Patriot holdings in their "about" section waxes eloquently on their storage strategy with high margins of 30%, their ability to raise rates 20% during covid, etc...no mention of creating value or service to customers They have increased rates at least once a year with less than 30 days notice so it is harder to plan an exit. They just recently pre-charged for insurance saying that once their "opt out" service verifies alternative coverage they will refund. They have made no improvements to the facility I am in. The only thing their customer service is "apologizing" and saying they will do better next time... Their purchases seem to be concentrated in smaller towns significantly reducing the availability of locally owned storage. They seem to be stuck in servicing their VC investors and the debt they have incurred from their buying spree. The only thing I can do is lobby my state department of consumer affairs to see if they can stop these acquisition sprees which result in higher storage rates and less consumer choice. Please do the same.

Over the decades, I've experienced many long distance moves that have left me uneasy and suspicious…read moreof movers in general. Damaged furniture and dropped or missing boxes were common. So I was skeptical about choosing movers for this local move to my new home in Keene. Though I scoured every review site that I could find, I waited until the last few days before deciding upon Economy Movers & Storage in Keene. Because so few people leave reviews on businesses here in New Hampshire, I felt that I was taking a chance on these movers. Well, I'm happy to report that these guys delivered the goods, no pun intended. The owner and two other men arrived precisely on time. They were careful with the furniture and patient with me, as I changed my mind about which large cupboards went upstairs or down. I like having the owner of the business participate in the move, because they make sure that the work is performed correctly. Additionally, they were reasonably priced and I have NO complaints. What more could I ask for? I also learned that they do yard work, including mulching and bagging leaves. So keep this business in mind and you'll be pleased.

Paulo and his crew made the process of moving seamless & Stress free. Respectful employees show up…read moreon time with a time efficient plan to pack and get moving. Great prices. Wonderful customer service!

I have used them for years but all of a sudden there's a 40$ increase and they call u 3 times a day…read moreand leave u messages and emails every day serveral times a day and alll 4 days late locked and it's been like a week and they won't unlock it now even though I have paid she said Tuesday it's Thursday and now she's saying the only guy who unlocks them is on vacation and she doesn't know when they r going to b able to unlock it

If you plan on or want to use Keene mini storage (heading towards Marlborough), don't!!! They are…read morethe worst place to ever give your money too! They are cheap for a reason. I stored my items in one of their units and my items have been chewed, peed, pooped and basically ruined and they don't care! There response was you should of had insurance! I didn't even know you could insure a storage unit nor did they explain to me I could when signing up for one. My stuff was in boxes and bags, sealed up. I have to buy all new items since they refuse to take responsibility for this happening when their unit was a disaster and not properly taken care of! Please share away and hopefully they may be decent enough to not let this happen to anyone else!

Dylan M was very courteous and helpful. As I've never returned equipment to this store before, he…read morehad every reason be grumpy when I parked in the wrong place...but he was very professional and had me on my way quickly, even though the corporate systems were misbehaving.

What horrific customer service they have at this Uhaul!…read more Earlier this week I used Uhaul's online rental service to book a truck and car dolly. I requested a pick-up in Brattleboro VT but got stuck picking up our rental at this Keene location. The experience started off rocky when the first message I got from the team here was telling me that I would have to pick the truck up at this location and there wasn't anything else I could do about moving the pick-up closer to my original request. He also told me what time I needed to pick it up, and then was frustrated that I wanted to pick up later in the day. When I arrived at the location, the truck was waiting for me which was nice, but Jeff the manager was the worst employee I have ever worked with at a Uhaul. He didn't greet me, seemed frustrated that he had to put together the contract, and since I had a gift certificate from a previous rental, he seemed pissed he had to enter it. At the end I left feeling frustrated, but the biggest frustration was the fact he didn't offer to help me load my car on the dolly. Thankfully I have done it before but if I hadn't had previous experience then I could have messed up and let my car be incorrectly loaded. Moral of the story, Uhaul, get your act together and look at the other 6 reviews for this store that all share a similar thread. The manager here is terrible.

I definitely recommend four guys and a truck! Owners Lori and Graceann were very communicative and…read morelovely to work with- from dates, to planning, to logistics, they are clearly pros. Leading up to the actual move, head mover Jack came to asses and take measurements to be sure that they had the right equipment and everything. Jack was thorough, smart, and very easy to chat with. On the day of, Jack and his team were awesome. We had a complicated job with some really huge items, and two different delivery locations, and Jack didn't flinch. He even texted me updates throughout the day so that I was clear on timing and aligning with my staff. Thanks Four guys!

Good Company Satisfied they were on time very careful moving furniture and things took less time I…read morewas refunded any difference