Cancel

    Open app

    Search

    Extra Space Storage

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm

    Services - Extra Space Storage

    Extra Space Storage Photos

    You might also consider

    Recommended Reviews - Extra Space Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Roma J.
    3
    26
    99

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Extra Space Storage

    You might also consider

    All Purpose Storage - Logo

    All Purpose Storage

    (9 reviews)

    It looks like some people come here mostly to complain. I've had nothing but positive experiences…read morewith this company. If I want to take care of my unit online, I can. If I need to call in and ask a question, there is always someone friendly to take my call.

    This is one of the worst storage companies I have ever dealt with. They went from buying out a few…read morestorage units on their own to getting affiliated with a VC group "Patriot Holdings" out of Las Vegas and now have 81 units. The VC, Patriot holdings in their "about" section waxes eloquently on their storage strategy with high margins of 30%, their ability to raise rates 20% during covid, etc...no mention of creating value or service to customers They have increased rates at least once a year with less than 30 days notice so it is harder to plan an exit. They just recently pre-charged for insurance saying that once their "opt out" service verifies alternative coverage they will refund. They have made no improvements to the facility I am in. The only thing their customer service is "apologizing" and saying they will do better next time... Their purchases seem to be concentrated in smaller towns significantly reducing the availability of locally owned storage. They seem to be stuck in servicing their VC investors and the debt they have incurred from their buying spree. The only thing I can do is lobby my state department of consumer affairs to see if they can stop these acquisition sprees which result in higher storage rates and less consumer choice. Please do the same.

    U-Haul Moving & Storage of Keene - Entrance

    U-Haul Moving & Storage of Keene

    (12 reviews)

    Dylan M was very courteous and helpful. As I've never returned equipment to this store before, he…read morehad every reason be grumpy when I parked in the wrong place...but he was very professional and had me on my way quickly, even though the corporate systems were misbehaving.

    What horrific customer service they have at this Uhaul!…read more Earlier this week I used Uhaul's online rental service to book a truck and car dolly. I requested a pick-up in Brattleboro VT but got stuck picking up our rental at this Keene location. The experience started off rocky when the first message I got from the team here was telling me that I would have to pick the truck up at this location and there wasn't anything else I could do about moving the pick-up closer to my original request. He also told me what time I needed to pick it up, and then was frustrated that I wanted to pick up later in the day. When I arrived at the location, the truck was waiting for me which was nice, but Jeff the manager was the worst employee I have ever worked with at a Uhaul. He didn't greet me, seemed frustrated that he had to put together the contract, and since I had a gift certificate from a previous rental, he seemed pissed he had to enter it. At the end I left feeling frustrated, but the biggest frustration was the fact he didn't offer to help me load my car on the dolly. Thankfully I have done it before but if I hadn't had previous experience then I could have messed up and let my car be incorrectly loaded. Moral of the story, Uhaul, get your act together and look at the other 6 reviews for this store that all share a similar thread. The manager here is terrible.

    Extra Space Storage - selfstorage - Updated June 2026

    Loading...
    Loading...
    Loading...