We stopped by here on Sunday, 21June and we're so glad we did. From the minute we walked in till we…read moreleft (after booking a storage facility)....the customer service was 5 STARS. It's hard to find this kind of customer service these days. 1. The storage facility was secured and clean! 2. The rates were very reasonable! plus we were able to get their promo of 50% off the first 2 months. 3. The customer service (lady name Tabitha to be specific) was WONDERFUL!! She was pleasant to deal with. She took the time to answer our questions and didn't rush us. She gave us different options that will work with our needs.

I'd LIKE to write a positive review. I am simply trying to make a reservation. I am unable to…read morechoose a Sunday move-in on the website - and ABSOLUTELY unable to contact anyone at the location. Only a call center (which is obviously in the Philippine Islands), and that is unhelpful. I know that business models are bad, but this is horrible.

Came in to view a unit... left renting a unit lol Alicia &…read moreCarrie are amazing and helpful. Carrie showed me a few options and even did a good deed for me. I appreciate the level of security and how they operate the business. Very friendly, helpful and detail orientated.

What went well!? How about everything! I had a classic storage issue: too much stuff and nowhere to…read moreput it. That's where Alicia at Security Public Storage came to the rescue. She was super friendly and explained everything in a thorough and efficient manner. I appreciated her professionalism and her commitment to helping me find the appropriate sized storage space to keep the ridiculous things I'm attached to. I would like to suggest that future storage facilities be constructed where at least one unit is actually an industrial incinerator or compactor that will destroy the contents at the 6 month point. It's not for everyone but I know at least 2 people a year would take advantage of this service. I know I would.

New to Vallejo. Needed great , clean , safe and reliable place to store things …read more Owners are nice and friendly. Great customer service and the cleanest storage place I have ever seen . Can you find cheaper places ? I'm sure . But you get what you pay for . This storage place is worth every penny!!! This storage is the best !!

I needed to de-clutter and prepare for a down-size move, and so I needed to find a convenient…read morestorage business. I compared locations, prices, and reviews and set up a couple of appointments to make my final decision. My first visit was to Anchor Storage - with Magdelene (she runs this location). My gosh - What a fun/funny feel-good experience it turned in to! She's certainly a breath of fresh air! During a tour of the facility, and seeing how clean, well-organized, and well-managed Anchor was I cancelled the rest of my appointments, rented a unit there and my day was done! (Except, or course, for the all of the movind and storing I still had to do! Lol!)

Nice storage particularly this location. Nice and clean, secured with cameras, there is a staff…read morechecking the area during the day. I would give a 5 star if I was given the info during the enrollment that my storage would require few steps and not accessible by car, and that the advertised discount wasn't given upon first registration or enrollment.

Very hospitable and responsive and responsible manager Marie. Super helpful, and friendly,…read moreabsolutely professional and pro-customer. Highly recommend!

Have 2 in HI, 1 in CA. Clean & friendly helpful staff in…read moreoffice; unlike the worst public storage wt no one to help or even have wheeled carts available.

In preparation for a few upcoming projects, a small storage space was needed…read more We chose Extra Space Storage because it was close to home, nice, clean facility, and seemed well secured & monitored. Jessica & Jennifer were both very engaging in helping us decide what size storage we would need. Loved Jessica's sense of humor & excellent people skills. Thank you, ladies, for a pleasant experience in renting a storage space.

I need to find a storage closer to my new place. This was very affordable. The place is clean,…read morestaff was very helpful and polite. I would definitely recommend them.

According to our Lease agreement facilities closing hours are at 9:55 pm…read more I have bee asked to leave as early as 8:30 three times for different reasons like the rain or maintenance.etc If you planning to get a locker at this facility and visiting the place after work like I guess some customers do. Be prepared to be asked to leave place earlier than closing schedule hour for whatever reason. I hope this information be useful somehow this company or the management doesn't honor the lease agreement rules. I forgot to mention our unit door lock latch was broken we reported it immediately and has been a month already no much of a good service regarding Security of my valuables but on top of that we have and extra fee for insurance

Nice clean property used to park car and motorcycle places to store my car out of the weather…read moreinside the container

Great storage. Dry fully sealed spaces. All storage is front drive up access. If you work with…read moreChase the owner you can get slightly cheaper rents. All credit card payments.

Very great service, friendly, fast, and ensures I am happy with my purchase. Thank you!!!read more

I've had a storage unit here for a while now and needed to store more items. My unit was completely…read morefull. I wasn't sure about getting another small unit or transferring to a larger unit. I called and spoke with Michelle. Michelle was a God send. She was so very helpful. I asked all my questions and she was able to answer all of them. She went above and beyond and helped me navigate the mobile app to get my desired outcome. Michelle gave me information I didn't know I needed. She was very thorough and very polite and kind to me. Thank you Michelle, for all of your professionalism and your calm demeanor which calmed me when I was a bit frazzled by my situation. Good customer service is so few and far between. Michelle renewed my faith that great customer service still exists!

I think 5 star storage is a great place. The staff are so friendly and professional I'm really…read morespeaking from experience. I as well have been in customer service position and they follow a lot of my beliefs to speaking with me in professional manor. Very funny at times as well.

This is a very nice storage facility. They have safe and clean units available in many different…read moresizes. And the rates are very reasonable! They also have outdoor parking spots for cars,trailers,boats, and RV's. The management is friendly and efficient...no wonder they are called "Five Stars"!!! Highly recomended.

Alanzo was a great help! Fast and Easy to register. Very clean units with great security!!!!…read moreHe made the whole experience painless. Very happy with service!!! Highly recommend!

Move in was seamless, fast and easy. Staff was super helpful and kind. They held my reservation for…read morea couple of days until I could find time in my schedule to come into the office