I booked with Maid Cleaning Nashville based on their amazing reviews, and though I already had very…read morehigh expectations, I can truly say that their service exceeded those expectations. The booking process was easy and seamless through their website, and the crew arrived at 8:15am on my scheduled date (even though their arrival window was 8am-10am). Emely and Madelyn were extremely sweet and professional, and immediately showed affection for my pets, which really put me at ease. They asked a few questions about the house, I showed them around, and that was that. BUT WHEN I GOT HOME I was truly blown away by the thorough, immaculate, and thoughtful way that everything was done. I did buy the upgraded "Pre Sale Package," which increases the price a little bit, but includes a lot of upgrades, like windows, deep cleaning the refrigerator & oven (both of which look brand new now), and many many more upgrades. Even though I am not selling my house, I wanted this extra level of cleaning. It was definitely worth it! I have had many professional cleanings, and this was the very very best. By a mile. I am still finding things that they cleaned or polished that I didn't even notice when I first got home, and it's those details (big and small) that have really made the difference for me, and why I am writing this review today. Additionally, and equally as important, the customer service is exemplary. I spoke with Victor at the main office a few times, and he was very responsive and courteous, and really, his goal, and the goal of everyone with Maid Cleaning Nashville, is to ensure the customer is happy. Please read the other Yelp reviews, read the Google reviews, do your homework. But I am testament to their incredible work. I am absolutely going to be a repeat customer.

I left a google review about my recent experience with this company and they commented to my post…read morebut I was unable to respond to it so I'll do that here. I was dissatisfied with my one and only service from this company. When I called and emailed them the same day about my experience, I was ignored. Saying that my google review is a week too late and outside a 48 hour satisfaction window is ridiculous cause I tried multiple times and never heard back. The google review wasn't a way to contact you guys again, it was just to share my honest experience. Also, the cleaning did not take 16 hours as you say, it was only 8 hours and 15 minutes. Also, the home has 3400 sq of living/cleaning space, trust the homeowner more than a Zillow listing. The garage is the extra 300 which isn't part of a cleaning. Anyway, the two ladies arrived at 11:30 and left at 3:45pm. I have the timestamp from the phone arrival and text from finishing since I wasn't home during the service. Maybe I was supposed to stay the whole time and watch but I trusted this company. The comment about it being $918 vs $1000 cleaning is irrelevant since the difference is negligible and I applied the discount myself with a code I found, y'all didn't try to help me out or had special customer service when booking so please don't boast about that discount price. If you guys truly made this exception out of the goodness of your hearts, I wish you would have had better communication, especially since this was an expensive cleaning. Nevertheless, I don't blame the cleaners, I blame the customer service. They ignored my follow ups, which included asking about reoccurring cleanings incase my location could work and they would clean better the next time. I was happy to work with them on a future solution if it was possible but never heard back. Just needed you to say you did a job and cannot provide cleanings in the future due to location or anything. Not ghost. You replied so fast on google, it should have been easy to contact me back. In the future, please just say sorry to hear about your experience and thank you for the feedback, that's all. Thanks

Prompt with replies & scheduling, great pricing & service! Highly recommend & will be using again…read morefor routine services.

All Clean and Organized was such an amazing company to work with! Rita was super responsive and…read moreable to book a deep clean of the home we just purchased very quickly for me. She sent Maria to our home, who did such a wonderful job. Maria paid attention to all of the details we wanted specifically! Will definitely be booking them again!!

I needed my apartment professionally cleaned because I hadn't had one in awhile. De-Luxe was simple…read moreto book, responsive, offered flexibility on timing. The cleaners showed up on time, were really sweet, and did a fantastic job. It's been two days and I haven't noticed a single thing wrong, uncleaned, etc. The rates were very reasonable. Highly recommend and will use this company for regular cleanings moving forward.

Efficient. Great results. Good price. Friendly and professional customer service. Easy to scheduleread more

We requested a deep cleaning for our home. The cleaner was respectful and very thorough. You…read morecouldn't beat the price and quality of service. The owner was responsive and answered questions quickly including giving us an ETA. Couldn't recommend a better cleaning service!

Service was incredible from quoting to scheduling everything was a breeze. I was apprehensive at…read morefirst since we needed a move in cleaning for our home but everything was well taken care of. They made our home shine even brighter. Bother ladies were lovely and very kind. I will add photos of before and after now while the cleaning was made easier since we hadn't moved our furniture in I think they really settled my nerves in the aspect that our items would be arriving to a clean space. Some aspects that I believe could be fixed where ensuring that specific spots are wiped down as stated as well as the baseboards but these are thing I can do so not a big issue just slightly annoying.

Cleaning was done in a professional and exceptional way. I would recommend the service because I…read moreget the job done.

I hired this company to clean my daughter's house and initially we were very happy with their…read moreservice. The last three cleanings were not up to par, with the last clean being very poor. I went ahead and payed for the service and requested that they respond with a solution. Their response was ridiculous and unacceptable. I would not recommend this service!

Phenomenal move out cleaning service. Very detailed…read moreoriented, super friendly and beyond competitive pricing. If you're looking for some home cleaning done right and not break the bank, Lulu's may be exactly what you're in search of.

The two women that came to clean the kitchen and three bathrooms did a sterling job. I will hire…read moreLulu Cleaning Services again

I'm ready to sue these people!!! Not local billing as it's in las Vesgas. Continue to bill my…read morecard for cancelled service

Used their services for our 1 bedroom apartment at move out…read more Booking was easy, all done via text. Price was comparable to other companies. 2 cleaning ladies came over, cleaned the apartment quickly and did a good job. Was a bit late, because their GPS took them back to the first appointment, but still arrived within the window they gave me.