The Cleaning Authority always does a nice job. Whenever I have concerns, they are prompt and…read moreprofessional about handling them. This week's clean (Jennie & Stephanie R) was spot on. Thanks ladies for doing such a good job and for your kindness. Ad hoc visit: Had new hardwoods installed last week and the place was a dirty mess. TCA got me a special clean quickly and Pattie & Ariel left the place spotless. So grateful for their help!

We invited the Cleaning Authority into our home for an estimate. The salesman Jay was perhaps…read morethe rudest person that I have ever encountered. He was condescending informing us that he could not keep his help if he asked them to come to our house. As soon as we got some of our stuff out of the way to let him know. HELLO! He didn't even try to be nice

After 11 calls to different companies who couldn't meet my request for a crawl space inspection,…read morenot only did they answer my call , they scheduled a great, kind and thoughtful technician that showed up the very next day! I got the report just one day later. The cost was reasonable, the company efficient and I couldn't be happier. I'll definitely use them again!

Love Diligent. Have used them for a few inspections and Dan is the MAN. Prompt , thorough,…read moreaccurate and common sensed summary'. This is THE company to go with

Absolutely horrible. This business will close soon as their service totally unacceptable. The maids…read moreare ALL illegals. Not one of them spoke a lick of English and they seemed not to care. They were on their phones constantly. Disgraceful!

Let me start by saying I've never used a cleaning service before- I was always worried they would…read morescam me out of money, do a bad job and break my things. This was a Christmas treat from my boyfriend, and proved exactly every concern I had, right. They arrived for the deep clean service that's required your first time, and, after about 2 hours, notified me that I would be charged an additional $100 worth of fees for excessive dust and dog hair. I have a lab mix that has free roam of the house, so I authorized that and went back to work. The cleaner had to rush out before we could do a walk through (I'm assuming that's standard, usually, but I'm not sure). I noticed some areas that were totally missed right away. It felt more like a standard clean to me. I got a text asking how the service went, and I shared the photos. They said they would investigate and send the cleaner back. After a few failed attempts at sending me a follow-up text, they said they would email me, but I still haven't received anything. MORE troubling than the clean job, the upcharge and the bad service though was my realization that evening at bedtime that the TV screen in our bedroom was damaged! I sent off an email, pictures, and asked for a call the following day. Today, I received a call from a man who identified himself as the manager. He said he got my email, and his cleaner didn't touch my TV. I explained that they must have, because the screen was damaged and had been cleaned. He said "Lindsay said she did not." I explained that I was charged an extra $100 for dust and dog hair, and nowhere on or around the TV had dust or dog hair. His response was "Lindsay noticed you purchased a new TV." I said "yes?" And he said "well all I'm saying is my cleaner never touched your TV..." (IMPORTANT NOTE: My boyfriend won that TV at his company Christmas party days ago, and can easily prove that. The assumption we were being fraudulent was beyond offensive!) He accepted no responsibility, suggested that the TV was broken already, and suggested that we were using the cleaning service to...get a new one? I'm not exactly sure. If you use this company, PLEASE TAKE PHOTOS OF YOUR ITEMS WORKING prior to their arrival so you can prove they weren't damaged before the service. If you don't have proof, they will just deny it, and there won't be anything you can do about it. TLDR; They came into my home, charged me $300 for an unimpressive clean job, an additional $100 for dust and dog hair, ghosted me, broke [my distinctly un-dusty and un-dog haired] TV, then denied responsibility and accused me of commiting fraud. I now have a broken TV, a house I still need to clean, and I'm $400 poorer. I feel totally bamboozled and scammed. Worst idea, ever. Update in response: the manager suggested we brought the TV to their attention after requesting a full refund, and being denied (aka, in retaliation). To be very clear, at no point have we requested a full refund, and all calls to management happened after we noticed our television was damaged during the clean. I also did not take issue with the additional charge for dog hair. As I stated in my review, they notified me of the upcharge, I authorized, and went back to work. All communication with this company has been bizarre, and they continue to gaslight and redirect while not addressing any of the issues we actually have. If you decide to proceed with this company, PLEASE take photos of your home, and all electronics working properly prior to your service, because they will deny all liability and be generally shady, and you won't have any recourse. Again, to be clear, we did not and have never requested a full refund. Due to the poor status of the clean, the damage of the tv, the unprofessionalism of the manager, the outrageous fraud accusation and continued accusations from this agency, we are apprehensive to have them in our home to try again. That being said, our service was for a deep clean prior to a Christmas party we hosted for our families. The manager, Obi, refused to correct the issues that even HE agreed were problems prior to the event that was the purpose of the service. A partial refund for all the work he agreed was missed seems like a literal professional bare minimum. Please take note that the manager did not address any of the big issues in my review besides to outright deny liability, and continue to suggest something fraudulent occured. This is the company you are sharing your credit card information with. Exercise the discretion we apparently did not.

My pergola looks great! George arrived on schedule and the job was completed as promised!…read moreThank you!

I was kept informed throughout the entire process and any questions I had were answered quickly and…read morethoroughly.

I called on Saturday to schedule a deep cleaning and to possibly setup a biweekly cleaning,…read moredepending on how the job was done. Never received a call back. Tried calling on Wednesday to see what was going on. I received a call back from Christy stating that they are not able to do a one time cleaning because of staffing issues. But they can do two cleaning back to back. I asked her why not call me back in a timely manner to let me know so I can find another company she stated that corporate in Maryland had no idea what was going on with her company and that if there is a message left for a cleaning request that she didn't have to except it meaning she didn't have to call you back. She was very rude and dismissive.

I initially contracted for two cleanings which according to CA would get my house in shape for…read moremonthly cleaning. I have 900 square feet - two bedrooms two baths. Those were to be $160.00 with monthly cost to become $110.00. The first cleaning was good and acceptable. Upon completion of the first cleaning the crew left a memo stating they would be back February 14th. Imagine my surprise when no one showed up this morning. Having company coming tomorrow, I called to Inquire when the cleaners would be arriving. I was told next Tuesday because that would be my regular day. When I asked about the memo left with the 2/14/19 date I was told that was a mistake!! Now I'm left with getting someone new this afternoon or tomorrow before guest arrive. Be careful if you use this service, you need to be able to read their minds!!

If you're looking for any janitorial cleaning supplies. As…read morewell as good quality products that work and clean well this is the place to shop. They have organic in green products too. This is the place to go. The folks here are great to do business with and easy to talk to. Cannon Industrial Products is a local company in Nashville.

From the owner: Janitorial, Maintenance, Custodial Solutions, Disinfectants Cleaners/De-greasers Grounds/Outdoor…read moreMaintenance Indoor Maintenance Lubrication Drain/Sewer Line Control, Odor Solutions Hand Care, Floor Care, Hospital Supplies, Restaurant Supplies, Nursing Home Supplies, Locker Room/Athletic Supplies,