My wife and I found our Buick Enclave on one of the internet sites(cars.com we think). We looked at…read moreso many it gets a bit fuzzy. It was at Lindsay Chevrolet in Front Royal VA. They could not have been more accommodating. Our sales person, Ray, was super helpful through the whole process. Their F&i person, Chanda was also very helpful. Ray made sure our transaction was seamless from the very beginning to end, connecting with our auto transport hauler(we live 290 miles away) making sure that went smoothly. I'd highly recommend this dealership if you're looking for a trustworthy, internet purchase experience.

I've taken multiple cars throughout the years to this shop & have had good results. This year I…read moreTook my car in for inspection to learn I needed a 2 marker lights replaced, they quoted they needed to take the tire off to replace the bulb & the cost would be $400. In fact the lights cost less than $10 at AutoZone & it took less than 5 minutes for someone else to replace both lights & no, the tire did not need to be taken off! Saddens me to think of the people that the maintenance shop has taken advantage of because of things such as this occurrence. I know labor is expensive but wowwww that's one heck of a markup & maintenance fee!!! If you are able to please make sure you get a second opinion before having any work done at this shop, it could save you a good bit of money!

I would like to thank SNS Cars for their upfront honesty and professionalism. I was looking for a…read moreToyota 4Runner, they had the exact vehicle I was looking for at that time. I am very satisfied with my purchase. Thanks, M. Wallace

I can recommend SNS Cars to anyone looking for a used car with complete confidence you will be…read moretreated ethnically with respect and honesty. I had been looking for a specific car for months--specifically, a 09-14 Toyota Corolla Matrix. My brother and I made road trips out of it, often driving up to three hours each way to look at a prospect only to find that the seller had withheld important information. It's good we enjoy road trips, but we're old men, and fuel is expensive. More importantly, my need was becoming urgent. I had just given up hope and was on my way to look at a regular Corolla, which I would probably have purchased when I saw the SNS Cars, Inc. advertisement for a 2010 Matrix on CarGurus. I left a message but didn't expect a reply in time to keep from probably buying this other car. To my surprise, Adel replied quickly, and we discussed the car on the phone. He was straightforward to talk to. I was clear about my auto search history and the kinds of things I'd seen, and I asked him if it was worth my time to drive over two hours to look at his car. He assured me it was, and he was right. The car is in very good condition, inside and out. We took it for a test drive and looked it over with a critical eye. The buying process was low-key and easy. We quickly agreed on terms and sealed the deal. I was surprised that Adel could register the car and provide permanent metal license plates and stickers right then and there. There was a brief period when the check engine light came on, and it went away. I called Adel and asked him for his advice. I suggested that I was going to be taking the car to my regular mechanic for routine service and they could review the issue there. Even though the warranty he offers requires me to bring the car to him, he quickly and happily agreed that he would help make it right. Some Google research indicates it has to do with, of all things, the gas cap! The light cleared on its own when I refilled the tank. Go figure. It was good to know that SNS Cars stands behind the sale. If you go there and buy a car, negotiate for a delicious cheesesteak sandwich from his wife's food truck if it's not out at another site!

Don't take your vehicle to Marlow for inspection or service. The falsely failed my less than 2…read moreyear old wrangler saying it had excessively rusted rotors. Rotors rust, they are bare metal and where the pads don't touch there will be rust. This wrangler was purchased new new the spring of 2025. If rotors put so badly in Virginia weather that they will not pass inspection then it's a part material defect, covered under warranty. Marlow Motor Company is a dirty dealer who tried to get me to pay them to put new rotors on when they are not needed. The Virginia state police will be notified once it is in a different shop for inspection and Marlow motors will hopefully have their license to do inspections revoked. Avoid this dealer and service department, they are crooked!!! effective operation, fluid leaks, visible damage, excessive wear, and obvious defects in components. Surface rust: Light, even surface rust on rotors (common after sitting) that does not affect pad contact or braking performance is routinely tolerated. Rotors often clean up after a few brake applications. Failure conditions: Inspection failure is likely when rust results in any of the following: Deep pitting, grooving, or severe corrosion that compromises rotor thickness or structural integrity. Flaking or spalling metal creating uneven braking, severe pulsation, or loss of braking efficiency. Rusted-through rotors or broken/cracked rotor material. Any condition that produces clearly reduced stopping ability or potential for sudden brake failure. Observable signs inspectors will act on: Thin or uneven brake pads due to rotor damage. Severe rust visible through wheel openings, with loose or detached fragments. Loud grinding, severe pulsation, or inability to actuate the brakes during an operational check. Practical outcomes: Minor surface rust -- pass. Significant corrosion visible during the inspection or causing poor braking -- fail; inspector will issue a rejection specifying the defect. Repair options: resurfacing (if within service limits), rotor replacement, pad replacement, and addressing seized calipers or rusted mounting hardware.

I feel like they did unnecessary work on my 2019 Jeep. It has less than 38,000 miles and we are an…read moreolder couple we don't off road or tow anything. They said it needed front and Back differential, induction and injection package when we took it in for an oil change and inspection. I guess we helped them meet their quota for the month or something. Very disappointed in this place.

My husband bought his car (and other cars before me) from Eaton Motor Sales and any work that the…read morecar has needed was very reasonable in cost and completed in a timely manner. We've taken my car (that we bought new) to have a few minor things done and the cost was significantly better than if we had taken it to the dealership. The work has always been quality (I grew up in a family of car guys, so I'm usually skeptical of mechanics) and fairly priced. My in-laws have bought several cars over the years from Eaton Motor Sales and they have only good things to say about their experiences!

Just helped my neighbour change the thermostat on a car his wife had purchased from eatons because…read morethe heat quit working in the car. We discovered the thermostat had been cut open to allow flow and hide much bigger problems in the engine. Was the car already like this when eatons aquired it and they didnt know about it? Who knows but thats some typical used car dealer trickery and taking advantage of a female customer seems most likley.

I had an incident, but the management stepped up took care of me. I really appreciated it.read more

The service and parts department was super helpful to us! We are traveling from NC and had a clamp…read moreto a hose break. The husband knew what he needed to fix it so we called the service and parts departments. They were able to have someone run the part to us! James arrived with the part and helped put it on since it's a two person job! Thanks to Brandon, Zach, and James for the exceptional service! We were only on the side of the road for a total of 45 minutes !

I wanted to take a moment to recognize Scott, the General Manager, for providing truly exceptional…read morecustomer service. After seeing my search for a vehicle on social media, Scott personally reached out to see how he could help. I told him what I was interested in, and instead of simply sending me information from a listing, he actually took the time to test drive the vehicle himself so he could give me detailed, firsthand feedback about its condition and how it drove. In all of my experiences shopping for vehicles, this level of service is something I have never encountered before. His willingness to go out of his way to help and provide honest information made a huge impression on me. It showed that he genuinely cared about helping me make an informed decision rather than just making a sale. Customer service like this is rare, and Scott went above and beyond every expectation. I truly appreciate the time and effort he put into helping me during my vehicle search.

the service department is terrible. Trying to upcharge labor above and beyond the 200.00…read moredeductible for our extended warranty. They agreed to fix the vehicle under the extended warranty and then added several hundred dollars of extra labor charges stating that their mechanics make more money than the warranty pays. Stay away from Front Royal Buick

Sterling collision Is the best place to deal with to go to I highly recommend it the manager is…read morevery patient and very helpful and I recommend it to friends and family and everyone I know they know what they doing fast response fast service fantastic result at the end of the work very Reasonable prices this is the only place in front Royal thank you so much always alsk Craigo Belford

Great work on time & on budget. I missed a whopper on a used car I bought- I usually keep my…read morevehicles until the wheels fall off- somehow missed some glaring damage to a body panel that would have progressed of not addressed. The shop did a great job from start to finish & matched the paint beautifully. It's a little hard with the GPS, but you'll recognize the shop because it's always full. Promises made & kept. I hope I don't need to go for back anytime soon- but this shop would be my first choice. Just an update a year later: same story, prompt and on budget. We'll run, pleasant and accommodating. Small problem with a leaking sunroof - fixed in no time. Great experience consistently.