They always respond quickly. They are efficient and professional. The prices are reasonable. Will…read moredefinitely continue to call them.

Kevin and Conner Wilson came to my home to replace my main shut off water valve, and they did a…read morefantastic job! Very friendly, answer all my questions. I highly recommend! Bob S

My bathroom sink was clogged and I couldn't locate the issue. They came right out the day after I…read morecontacted them and fixed not only the clog but a couple of other plumbing issues I had. Very professional, quick, and neat, and the pricing was reasonable. Would use again!

Water started pouring out from under our kitchen sink, and I needed a plumber immediately! I have a…read moregreat plumber that I'd hired years ago for a big renovation, but that person was not available on an emergency basis. I chose Mike based on the Yelp reviews, thanks Yelpers! Mike answered the phone on the first ring and was fantastic with communication. He gave me his cell phone number so I could text him pictures of the plumbing set up at my home. Mike's employee, Julian, showed up right at the scheduled time of 8 am and was wearing a mask, which I appreciate. Julian was friendly, polite, organized, and efficient. I felt comfortable having him work at my house. The price was reasonable and they gave us a 10% discount for paying in cash. I like it when businesses do that. Julian did a nice job. Have a look at my photos of before and after! We decided to upgrade our bathroom faucet, as well. We are thinking of having a couple more plumbing projects done and we would certainly use these plumbers!

Here is a draft of the review that balances your appreciation for their technical skill with your…read morevalid frustrations regarding their pricing structure. Review for Roto-Rooter Rating: I have mixed feelings about my recent experience with Roto-Rooter. On one hand, their technicians are excellent. This was my second time in less than a year having the same sink snaked, and just like the first time, the plumber was professional, timely, neat, and successfully unclogged the drain. If you are in an emergency and need someone reliable who will get the job done right, they are definitely the way to go. However, I find it increasingly difficult to justify using them as a "go-to" service due to the lack of incentive for loyal customers. Paying full price for the same recurring issue within a single year feels steep. While the plumber did offer a $100 discount this time, that is a standard coupon amount I likely could have found elsewhere. What is more frustrating is that I've gone above and beyond to prevent this: * I purchased their proprietary maintenance cleaner (at 3x the price of standard retail cleaners) and used it exactly as instructed. * As a two-family household, we are extremely cognizant of what goes down our drains. * We previously used them for a major sewer line repair--a nearly five-figure job--less than five years ago. I would expect that level of history and investment to place us in a "high-value client" bracket with better pricing protection. The reality is that if it isn't an emergency, there are much more affordable options available for a standard drain snaking. Summary: Great quality and highly reliable, but the pricing model doesn't seem to value repeat customers or long-term loyalty. -- Jason

Did a lot of work on a weekend for not too much more than usual--very appreciated! Great service…read morefolks who are SO reliable!

Showed up for emergency service ~$200 just to walk in the door. For one single 90deg 1/2" elbow…read morereplacement we were quoted over $1000 total, we declined service and were still forced to pay the $200 for showing up. Guy was out of here in under 10min.... $200 wasted. Won't ever call this company again, won't recommend, and definitely deserves one star on every review platform. Local plumber came and charged us $175 for everything and replaced 4 elbows to make it a proper repair.

Their immediate response. Their info and that they will send me quotes. Hopefully, they have good…read moreratings for me to check.

Great service, professional and met the promises price. Did the service and also identified and…read morereplaced a valve. Would recommend

Chris was easy to deal with and very professional, he was polite and took time to listen. we had…read moreput in for quote on a replacement HVAC UNIT and we had heard lots of horror stories with the big intallers with questionable quotation and other practices. He also followed back on many questions and installed the unit with the utmost care

The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

I've been using Roan & King for years when we lived in Middlesex. I used them several times when…read moreour toilet was leaking due to the wax seal. After moving to the Flemington area, I needed a plumber to replace our sump pump. I called and they came out the same day. I already had the sump pump but wanted it professionally installed. They were in and out in 2 hours. The price they charged was very reasonable, especially considering it was same day service. I would not hesitate to call them again for plumbing issues.

I have used their services multiple times and they always are professional and efficient. They work…read morewith you to find a solution for your needs and explain every part of the job in detail. Affordable and reliable every time they come out

Stan came out to our house to inspect the ailing hot water heater. He was punctual, courteous and…read morehonest about the scope and cost of the job. We will definitely circle back for future needs for the furnace later this year! Thanks!

We were very happy with the service Stan provided us. During the install of anew washing machine…read morelast week a drip from the shutoff valve showed itself when the feeder hose was removed. In Line was called, and after noting it wasn't an immediate concern we made an appointment for today. The van arrived a bit early (!!), and this valve was quickly replaced, and another small plumbing job at the kitchen sink was taken care of. Did I mention he slipped on booties on entering the house to keep the floor clean? Nicely done!

I would not personally recommend using JUST DRAINS Plumbing…read more The positive side is the Work seems to be fine and the plumbers that worked in the job were excellent But the presentation and the financial payment explanations we are at the least unsettling for me. After the initial agreement was signed,, there were zero response to my many inquiries to the main office, this situation lasted for a long end extended time. The written invoices and work descriptions later, much later submitted to me we're extremely unprofessional and poor quality To date, the company has hired a professional administrator in this area But for myself, I cannot offer a positive recommendation. I remain extremely unsatisfied and unsettled towards my experience with this company To repeat the work seems satisfactory, no issues have resulted to date, but that past experience was lengthy and bit devastating

BUYER BE WHERE I was sold copper piping. They installed…read morepoly. They left me with a messed up fence a water meter cover that is buried too low and poor installation & materials. I paid over $25,000. Just Drains charged a very premium price and did not deliver. They have been completely non-responsive since exposing the buried water meter cover.

I called for a non-emergency issue with a pump attached to our basement utility sink. I left a…read moremessage and my call was returned promptly. The office staff was professional and pleasant. She asked a number of questions some of which I couldn't answer (question-what kind of pump? My answer "black"). Not once was I made to feel silly because I didn't know the answers. The appointment was made quickly, I was surprised that it would be the next day. Lou arrived promptly and was easy to speak with. He addressed the pump issue, checked the pressure in my well tank, fixed leaking gas lines and fixed my sump pump. The cost was in the range I expected. The most impressive thing is that he left the area cleaner than when he arrived! He even cleaned my utility sink (yes, it was in need of it, but...)! I definitely will call again for plumbing needs.

Nice people. Used them a couple of times. Haven't had any issues. They do the job right and thats…read morewhat I care about.